We had a blocked drain & contacted Happy Drains on Sunday 11th January 2026. Arran arrived promptly on Monday 12th Jan, lovely young man, very personable & worked so hard to clear our drain, thank y... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We needed our drains serviced, so contacted Happy Drains. The team kept me well informed on timings, and when Jordan arrived he completed the job quickly and efficiently, leaving everything clean and... See more
Company replied
We had an emergency issue on the weekend and a very helpful and highly professional young man called Oliver just saved us by coming late night and sorting it all out. Not only he fixed the blockage bu... See more
Company replied
The two people who attended were absolutely brilliant. Wessex water turned up and didn’t want to know. Dynorod waked away as did another firm. These two guys were professional and determined to resol... See more
Company replied
4.5
Excellent
363 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick friendly and efficient
The issue meant unable to use the kitchen sink, shower and dishwasher so a real pain. They came the next afternoon and freed the blockage within 15 minutes. Also tried to have a look as I was worried about tree root damage. Very professional, friendly and efficient
3 October 2025
Reply from Happy Drains Ltd
thanks Gary for your review glad we got you up and running again.
Happy Drains gives friendly service
Happy Drains gives a friendly, competent service. I am usually able to clear the drain that was blocked. On this occasion, the blockage was worse and too difficult. Happy Drains gave me a date and time, but telephoned to say they could visit sooner, which only made the service better. They came out and cleared and the drain in no time and at a reasonable price.
30 September 2025
Reply from Happy Drains Ltd
glad we got out to you quicker and resolved the issue.
Excellent service
Amazing experience, very prompt with follow up call and confirmation when they would visit, on the day very skillful person who identified a number of blockages and did not leave until he was sure it was resolved.
27 October 2025
Reply from Happy Drains Ltd
thanks for the review and kind words.
Arrived on time same day as I…
Arrived on time same day as I telephoned. Very efficient .& pleasant. Can’t fault them.
22 October 2025
Reply from Happy Drains Ltd
we always aim to be efficient Pam thanks for the review
Reply from Happy Drains Ltd
that's what we like to hear Tracy thanks for the review.
Very thorough survey and professional…
Very thorough survey and professional communication.
10 October 2025
Reply from Happy Drains Ltd
hope you got everything you required in our CCTV Survey thanks for the review.
Great Value…
It was a good professional knowledgeable response within 24 hours,and value for money.
29 October 2025
Reply from Happy Drains Ltd
we aim to keep our prices fair and thanks for your review
Excellent Service
Impressed with the quick call back to arrange an appointment date/time after my initial call.
The drainage engineer arrived within the booking window, was very polite and helpful, resolved the problem and offered good advice.
Excellent service.
24 October 2025
Reply from Happy Drains Ltd
thanks Sandra glad we ticked all the boxes and thanks for your review
Efficient service and friendly staff
27 October 2025
Reply from Happy Drains Ltd
thanks for your kind words re the staff i will pass this on to them and also thanks for your review.
Prompt service
Very officiant service, prompt response, most importantly affordable for business and domestic, I have been using there since 2015
2 September 2025
Reply from Happy Drains Ltd
we aim to keep our prices low thanks for your review
Reply from Happy Drains Ltd
thanks Simon for your review
First to call - Happy Drains !
Have used Happy Drains previously ( a few years ago ) but was presented with a similar problem so called them again. Polite and professional and friendly engineer arrived at the scheduled date and time. They listen to the customer and advise and respond accordingly. Very reasonable prices and problem sorted very quickly - with no mess .
20 October 2025
Reply from Happy Drains Ltd
thanks for your kind words and the review.
Shawn and Alex are very kindly and…
Shawn and Alex are very kindly and helpful. Sort out the job quickly. Reliable engineer. Excellent !
27 October 2025
Reply from Happy Drains Ltd
Hi
We appreciate you taking the time to leave us a review. We are happy to hear that our service resolved the issue.
Kind regards
Happy Drains Ltd
superb
Excellent service! quick response, great communication, And always a happy staff.
24 October 2025
Reply from Happy Drains Ltd
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards
Reply from Happy Drains Ltd
Hi
Thank you very much for your positive feedback.
Kind regards
Happy Drains Ltd
Great service and very professional
Great service and very professional. Happy to continue business with thus company
12 October 2025
Reply from Happy Drains Ltd
Hi Pavlos
Thank you so much for the 5 star review it is much appreciated.
Kind regards
Happy Drains Ltd
Good quick friendly service.
25 September 2025
Reply from Happy Drains Ltd
Hi Jon
We are so glad that you had such a positive experience. Thank you for your feedback and your time.
Kind regards
Happy Drains Ltd
Exceptional service
I have used happy drains twice now, and their service is exceptional. They have arrived within 2 hours of me calling on both occasions. Very happy,
Friendly and knowledgable chaps, who have fixed the issue, each time with no problems. I wouldn’t use anyone else and have recommended them to others!
9 October 2025
Reply from Happy Drains Ltd
thanks for your kind words about Happy Drains Lindsay
Great experience throughout...fast…
Great experience throughout...fast response.. top quality service
17 October 2025
Reply from Happy Drains Ltd
we try to get to our customers as quick as possible thanks for your review Mary.
Reply from Happy Drains Ltd
Thanks for your review Seb
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.