The parcel I sent to Canada was received exactly 20 days after I sent it. There was just a wrongly worded message for the suivi from France which resulted to us being confused why only after 3-4 days,... See more
Company replied
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I'm urgently trying to send my parcel, they have taken the money but not generating my label it just says "an error occured while generating the label, it will be available when the issue is resolved"... See more
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I use happy post quite often for international shipments. I've had never issues. They are most of the times cheaper than standard post which makes it my first choice when shipping international. It ta... See more
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Just sent a package to Australia. Royal Mail wanted double the price that Happy Post charged. Did have a technical hitch being unable to print off labels but that was my error, due to Australian post... See more
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Company details
About Happy-Post
Written by the company
🇫🇷: Happy-Post a été conçu pour vous : particuliers, E-commerçants, PME et TPE.
Vous envoyez des colis à l’international mais aussi en France et choisir le bon transporteur est important ?
Happy-Post est une plateforme d’expédition en ligne, vous permettant d’accéder à la plus large variété de services dont vous avez besoin pour livrer vos colis dans le monde entier.
Avec Happy-Post, vous bénéficiez du meilleur tarif ; nous gérons la prise en charge des colis et la livraison jusqu’à votre destinataire.
🇬🇧: Happy-Post is a pick-up and delivery service that assists e-merchants, private individuals and small businesses in their parcel shipments in the UK and abroad thanks to a simple, fast, secure and cost-effective solution.
Happy-Post is a brand of the international logistics company, Landmark Global. Part of the bpostgroup, Landmark Global offers a full range of delivery services worldwide at very competitive prices thanks to a powerful network of international partnerships with transport and logistics specialists, delivery drivers and parcel carriers who are experts in the sector.
Site français
UK Website
Contact info
110 bis Avenue du Général Leclerc, 93500, Pantin, France
- serviceclient@happy-post.com
- happy-post.com
4.1
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy website
The website is very easy to use and customs paperwork easy. Cost has gone up but still cheaper than others.
21 December 2022
Reply from Happy-Post
Hello Carolyn,
Thank you very much for this positive review and for taking the time to post it, which we particularly appreciate.
We are glad that you are fully satisfied with your shipments on our website and that you are one of our most satisfied customers!
Your satisfaction is essential to us.
Thank you for your trust.
The Happy-Post team.
I like and trust Happy Post
I like and trust Happy Post.
Thank you for getting my gift into the right hands
29 December 2022
Reply from Happy-Post
Hello Wendy,
Thank you for leaving your review.
We are delighted that you are fully satisfied with your shipment to the USA.
Your satisfaction is very important to us, thank you for your trust.
The Happy-Post team
Took too long due to UK action.
26 December 2022
Reply from Happy-Post
Hello,
Thank you for leaving us a good note.
We are sorry that your package took 6 working days to be delivered.
We wish you a very good day,
The Happy-Post team.
Très bon service
8 December 2022
Reply from Happy-Post
Bonjour,
Nous vous remercions d’avoir laissé votre avis.
Nous sommes ravis que votre expédition vers l'Irlande ait été à la hauteur de vos attentes.
Nous vous remercions pour ce retour positif qui nous aide à continuer d'améliorer nos services au quotidien.
L’équipe Happy-Post
Delivered as expected
Delivered as expected, on time and to the right location, for a reasonable price. Perfect for me !
25 December 2022
Reply from Happy-Post
Hello,
Thank you for leaving your review.
We are delighted that the quality of our shipments is up to your expectations and that the delivery was fast.
Your satisfaction is important to us, thank you for your trust.
The Happy-Post team
Parcel delivered
Parcel delivered. Very pleased. Le colis livré. Très contente. Bon service, aimable. Bonne communication.
24 November 2022
Reply from Happy-Post
Bonjour,
Nous vous remercions d'avoir pris le temps, une nouvelle fois, de nous laisser votre avis.
Nous sommes ravis que la qualité de nos expéditions soit à la hauteur de vos attentes.
Votre satisfaction est essentielle pour nous, merci pour votre confiance.
L’équipe Happy-Post
Reply from Happy-Post
Dear customer, we are sorry to hear about your recent experience on Happy-Post.com. Could you please give us your tracking number starting by 12 please ? With your email adress we can find any account or parcel on Happy-Post.
You can easily track your parcel on our website following this link https://happy-post.com/fr/suivi/ and indicating your parcel snumber stating by 12.
You also can contact our customer service (serviceclient@happy-post.com), they will give you further information about your parcel within 24h.
The satisfaction of our customers is our main priority.
Kind Regards
Happy-Post Team
Excellent service first class 👍
15 September 2022
Reply from Happy-Post
Hello, thank you for your feedback! 😊 We are happy to see your complete satisfaction about the shipping of your parcel to Singapore 📦. If you wish, please feel free to talk about Happy-Post around you ✅. We wish you a great day! 😎
Very good experience and service
Process was clear and pretty easy.
Parcel arrived on time as expected.
3 September 2022
Reply from Happy-Post
Hello, thank you for your feedback! 😊 We are happy to see your complete satisfaction about the shipping of your parcel to South Africa 📦. If you wish, please feel free to talk about Happy-Post around you ✅. We wish you a great day! 😎
Reply from Happy-Post
Bonjour, nous vous remercions pour votre retour positif ! 😊 Nous sommes heureux de constater votre entière satisfaction suite à l’envoi de votre colis en Chine 📦. Si vous le souhaitez, n’hésitez pas à parler de Happy-Post autour de vous ✅. Nous vous souhaitons une excellente journée ! 😎
Today 2 people try buy something from…
Today 2 people try buy something from me ... they have been told me are using happy post...buy told me to pay an insurance fee 100 pounds amd when they take the item they give the money back just be careful at this kind of people...happy post wrote on website they don t ask to pay any insurance
7 August 2022
Unprompted review
Reply from Happy-Post
Hello, we are sorry to read your comment ... It' s not us but a person or group of people who are pretending to be Happy-Post. There is currently an upsurge of scams, especially on Facebook.
✅In order to help us to fight against these malicious people, do not hesitate to launch the alert around you or to all those who regularly send parcels 📦, especially with our services. This would help us a lot!
❌If someone wants to buy your object and tells you that he/she will mandate Happy-Post to collect the object and give you the payment, do not follow up.
❌If you are asked to pay for an insurance policy or something else with a PCS card, do not follow up on it either.
❌If you have any doubt, you can always contact us 👉 https://happy-post.zendesk.com/hc/fr/requests/new or check our article 👉 https://happy-post.com/.../eviter-les-tentatives.../ .
See you soon, the Happy-Post team.
This was a very efficient and…
This was a very efficient and economical service.
Would definitely recommend happy post
29 July 2022
Reply from Happy-Post
Hello, thank you for your feedback! 😊 We are happy to see your complete satisfaction about the shipping of your parcel to Germany 📦. If you wish, please feel free to talk about Happy-Post around you ✅. We wish you a great day! 😎
Definitely use again
5 July 2022
Reply from Happy-Post
Hello, thank you very much for your trust😊, we appreciate it very much. Don't hesitate to talk about Happy-Post around you 😉. Have a nice day and see you soon! The Happy-Post team.
8 PARCELS SENT, ALL LOST and finally Arrived...
I HAVE BEEN SENDING 8 PARCEL FROM FRANCE TO CAMBODIA IN MAY AND I HAVE ABSOLUTELY NO NEWS AS I AM WRITING THIS MESSAGE. I HAVE SENT A REQUEST TO YOUR CUSTOMER SERVICE, finally arrived after weeks and weeks
24 June 2022
Unprompted review
Reply from Happy-Post
Hello David,
Thank you for your message and for your patience.
We’re sorry to hear your parcels to Cambodia took so long to arrive and that you didn’t receive timely updates.
Even though they finally reached their destination, we understand how frustrating this delay and lack of communication must have been.
Please rest assured that we’re always working to improve delivery times and tracking clarity, especially for destinations with longer transit times.
Have a nice day,
The Happy-Post Team
my colis lost No.11521915
my colis lost No.11521915 , it is not arrived yet ,it has been for 12days from france to france ... how I can get back money in side the colis ?
28 May 2022
Reply from Happy-Post
Hi, thank you for your review about our services. Due to an error of Mondial Relay, your parcel has been delayed. But, I see that your parcel has been delivered to the "Point Relais" on June 4th 2022 (in Roquefort, as planned). Thank you and sorry for this inconvenient.
The Happy-Post team
First rate delivery in both time and…
First rate delivery in both time and money. Prices well below Colissimo but with service worth every oenny. It is my way to ship from France.
19 May 2022
Reply from Happy-Post
Hello, thank you for your feedback! We are delighted to see that you are one of our most satisfied customers. 😀 You can always count on us for your next parcel shipping 📦, anywhere in the world ✅. The whole Happy-Post team wishes you a very good day, see you soon!
Reply from Happy-Post
Bonjour, merci beaucoup pour votre confiance😊, nous l’apprécions à sa juste valeur. N’hésitez pas à parler d’Happy-Post autour de vous 😉. Bonne journée et à bientôt ! L’équipe Happy-Post.
Reply from Happy-Post
Hello, thank you for your feedback! 😊 We are happy to see your complete satisfaction about the shipping of your parcel to the USA 📦. If you wish, please feel free to talk about Happy-Post around you ✅. We wish you a great day! 😎
I like this application
24 March 2022
Reply from Happy-Post
Hello, thank you for your feedback! 😊 We are happy to see your complete satisfaction about the shipping of your parcel to Spain 📦. If you wish, please feel free to talk about Happy-Post around you ✅. We wish you a great day! 😎
Exceptional service
Exceptional service. Easy to use, uncomplicated and reliable. Excellent communications.
14 March 2022
Reply from Happy-Post
Hello, thank you for taking the time to give feedback about your last parcel shipping 😀 We strive to improve every day to achieve your complete satisfaction. So we are thrilled to see that you are all the more so! 💙 Have a great day and see you soon. The Happy-Post team.
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