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hap Solutions Reviews 270

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TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive and cooperative nature, highlighting their helpfulness and quick responses to queries. Many reviewers found the user experience enjoyable and rewarding, appreciating the smooth processes, clear communication, and efficient handling of tasks. The company's service is frequently described as professional, fast, and reliable, with many people noting the excellent customer support and quick response times. However, some customers also noted issues with shift allocation and customer response speed. A few individuals reported negative interactions with some staff members, mentioning communication issues and difficulties with complaint resolution.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers are satisfied with the supportive and professional... See more

User experience

People report positive experiences with the user experience. Many customers found the platform easy to use,... See more

Response time

Clients share positive opinions on response time. Customers consistently praise the quick and efficient... See more

Service

Consumers find service to be positive. Many reviewers highlight the quick response times, with some... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hap has an amazing reputation as a hospitality staff provider for many reasons. As a staff member the management teams are always on hand to support colleagues, respond to queries quickly and alway... See more

Rated 5 out of 5 stars

I’ve genuinely had a great time working with HAP. The entire experience has been both enjoyable and rewarding. The staff are incredibly supportive—whether you’re on-site or off-site, they’re always r... See more

Rated 5 out of 5 stars

I did my first ever bar shift, which just happened to be at the National Bowl, Milton Keynes. Registration was friendly and straightforward, and despite being a complete bar novice, the bar managers... See more

Rated 5 out of 5 stars

Since I have worked n Clubs Bars, Restaurants and Hotels as a Waiter, Butler and Bartender over London If I am considered to be part of your team, you will accomplish the best out of me and you... See more

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

270 reviews

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Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Best support

Trust me, staff in HAP works in the insert of people working for them. I always felt heard and supported in any scenario.

19 July 2023
Unprompted review
Rated 5 out of 5 stars

I extremely recommend the Hap…

I extremely recommend the Hap Solutions. So far amazing concerts and jobs!
Also I’ve need to talk with the staff to resolve some things and they were amazing! Reliable and friendly staff!!

28 June 2023
Unprompted review
Rated 5 out of 5 stars

Let's Rock Festival

I was part of the Bar Staff Team for the "Let's Rock" event in Middlesbrough, I was unsure when I applied but when I actually got to the job it was a breeze with 0 experience in this field, definitely enjoyed it!

9 June 2023
Unprompted review

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