My assistant was Anne. Despite system changes and My login issues she was very informative about what changed since I'd been away from the platform. I tell you, Hanko lives up to it reputation as t... See more
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My support chat named Buddy was very helpful. He was able to explain to me what I was doing wrong and how to create a solution to my question. Once I was able to make my deposit successfully Buddy suc... See more
I have made deposits and withdrawals with this broker. Everything is smooth so far and although the spreads are really high for swap-free accounts, i could still execute my trading strategy. Hope to c... See more
Hi I needed so much help finding a deposit and Michael helped me out It took hours and hours to find it but he never gave up I am so grateful for his hard work and continued support Thank you Michea... See more
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Support is very kind and responsive
Support is very kind and responsive, I worked with Anne. It is very rare i come across responsive support team or someone willing to tell you how the process works. I am glad Anne could help me with my issue and glad she was kind to let me know what to do next time.
I've been having issues logging into my…
I've been having issues logging into my portal. On two occasions, I got on chat with this kind and warm lady called Anne.
So warm, understanding and apologetic. Even with my frustration. She made it less stressful. Thanks Anne for being you
I had a issue with logging in my web…
I had a issue with logging in my web browser to trade the charts, and i contacted support i came across Anne she was a great help to my situation and had very good communication! Overall 5 stars Thank you Anne
So far one of the best platforms I have…
So far one of the best platforms I have seen when you face any problems they get in contact with you asap they have a help desk right at the palm of your hand Mike was helpful thanks.
Mike is the man!!
I messed up some transfers and got my wallet addresses all mixed up. I contacted customer support and Mike came to the rescue. He saved me thousands! Great customer service, great team and fast support (on a holiday day, too!!!)
Michael was quick in response time and…
Michael was quick in response time and helped me get everything situated
Anne was super helpful
Anne was super helpful! She was professional, quick and answered any additional questions I had after my issue was resolved. (Which it really wasn’t a problem lol). I truly appreciate the HANKO team!!
Mike was very helpful
Mike was very helpful. very quick with his help and response
Great customer service from…Michael
Great customer service from Michael....prompt. I had an issue logging back into my account but resolved quickly he walked me thru. Thank you Michael
Anne was very helpful!
Anne was very helpful and very quick to respond and handled my request instantly. Very impressed with the superspeed response time. Handled everything for me in under 2 minutes! Outstanding services!!!
Anne did a spectacular job allocating…
Anne did a spectacular job allocating my bonus! Support team is amazing with Hanko
Customer service is very helpful
Customer service is very helpful. Fast response answer any questions quick payouts, quick withdrawals.
Mike solved my deposit problems in just…
Mike solved my deposit problems in just a couple minutes all I had to do was show a receipt and boom simple as that”the funds are now available “ then proceed with another question for a bonus code and 2 seconds I got the 400% bonus!!💪🏽W support
I made a mistake with my crypto deposit…
I made a mistake with my crypto deposit and Michael was able to assist and manually load my funds to my account right away.
Awesome experience with Anne
Awesome experience with Anne, she quickly answered my questions and set me on the right path!
I've had my small acct for over a year…
I've had my small acct for over a year and just now being more active. I appreciate the current 200% promo bonus deposit. Mike was quick and professional in support to reply and add that. The platform while already impressive was recently updated and also got the new free traderspulse system to get free signal which is nice. I tried their copy trading once and that also worked smoothly. HankoX is recommended incl being in the US..if you understand.
I had a demo account that was no longer…
I had a demo account that was no longer active so I decided to start a new one. I couldn't remember my password, Mike graciously sent me a link, I was stuck on Enabling the 2FA authenticator so Mike was right there to help me get through this step by sending me a helpful video which aided me to getting back active with my new Hankotrade demo account. Mike was there to chat with me and assist me from the very beginning. He was quick with his replies and patient with a newbie such as myself! Thank you again Mike for helping me!
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