While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professionalism of the staff, who are often described as polite, hardworking, and efficient. Many appreciate the booking process, which is noted for being clear, quick, and easy to arrange, with prompt responses to inquiries. The gardeners consistently arrive on time, often early, and perform thorough work, leaving gardens tidy and well-maintained. However, some people were dissatisfied with the pricing, citing issues with quotes that were unclear or changed, leading to unexpected additional charges for waste removal or being charged for full hours when less time was spent. Additionally, a few other people also felt that the gardeners sometimes lacked appropriate tools or understanding of specific gardening tasks, resulting in incomplete jobs or damage.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the professionalism, punctuality, and... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, politeness, and... See more

Booking process

Reviewers mention positive feedback about the booking process, finding it very easy and clear, with some... See more

Response time

Customers had positive experiences with response times, noting that the service was very good and quick.... See more

Price

People report ambiguous experiences with price, with some customers finding the services to be reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Handy Gardeners for over 2 years now and I am delighted with the service and level of care that we receive. In particular, I have been using the same gardener, Kiro, as he proactivel... See more

Rated 5 out of 5 stars

I cannot recommend handy Gardeners enough. I was clear in my mind what I wanted done and very aware after a recent heart procedure that I could not do it. Two gardeners arrived on time - correctio... See more

Rated 5 out of 5 stars

The grounds maintenance of our communal areas, mainly a private car park was completed in a few hours. The result was an area cleared of weeds and leaves, tidy and clean. One of the residents said it... See more

Company replied

Rated 5 out of 5 stars

Excellent. The gardeners arrived on time. Once I had explained what needed to be done, I just left them to it. They cut back my wisteria, trimmed the ornamental pear tree, swept up all the leaves and... See more


Company details

  1. Garbage Collection Service

Information provided by various external sources

Whatever your patio, lawn and garden care needs are, we are the Handy Gardeners in London, capable of providing you with competent garden maintenance. We can ensure that you and your garden are always treated to the highest standard of gardening services, with our expert help making a real difference around the outdoor area of your home.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

350 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Handy Gardeners was a great find

Handy Gardeners was a great find! Efficient, organized, polite. They ran
a well organized service. 3 gardeners arrived to tend to our overgrown garden. After a quick consultation the lead gardener efficiently delegated roles and they just got on with it. As instructed, they kept the meandering ivy and the sporadic rose growing in the garden. We will be using them again, would highly recommend.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Quality Gardening competively priced

I cannot recommend handy Gardeners enough. I was clear in my mind what I wanted done and very aware after a recent heart procedure that I could not do it. Two gardeners arrived on time - correction just a bit early. English may not be their first language but we had no difficulty communicating. They have in a couple of hours wrestled my garden back under control. They were very careful not to damage plants I wanted preserved and they cleared up leaving the garden tidy and under control. They finished the job in 2 hours instead of the estimated 3 hours and my invoice was adjusted without my having to ask for it

My advice is use these gardeners, be clear what you want and be prepared to be on hand to ensure your wishes are translated into the action you wanted.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. The gardeners arrived on time. Once I had explained what needed to be done, I just left them to it. They cut back my wisteria, trimmed the ornamental pear tree, swept up all the leaves and took seven sacks of cuttings away. No fuss, really thorough, and very pleasant. I hope they will return later in the year to prepare my little garden for the winter months.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Garden Tidy up

I booked my second garden tidy up with Handy Gardeners last week. I was lucky enough to get a slot at short notice. The gardener that arrived was called Antonio, not sure of his partner’s name. They both did a brilliant job! I was a bit nervous at first having never used him but he clearly knew what he was doing. He did a brilliant job and shaped all my shrubs nicely. I’ll definitely be booking them again and I’ll ask for Antonio again.
Thanks for a great service.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended. I have been using Handy Gardeners for…

I have been using Handy Gardeners for over 2 years now and I am delighted with the service and level of care that we receive. In particular, I have been using the same gardener, Kiro, as he proactively looks after the longevity of our garden, spotting things that should be done and taking care of them. They always do a great job. Highly recommended!

25 May 2026
Unprompted review
Rated 5 out of 5 stars

2026 Gardening

I recommend them because they were quiet, efficient, and very tidy throughout the job. This is now the third time we’ve used them, and they’ve become our go-to gardeners because the service is always reliable and professional. They were also able to fit us in quickly before the busy summer period and arrived punctually as agreed!

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. A father and son turned up and got to work straight away. They were hard working and fast. They had my garden tidied up in no time. I am so happy with the results - They did a better job than I could have imagined. Thank you Marian and George!

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish: the booking process was very clear and specific about timing, scope and cost of the work, I received telephone reminders to confirm the arrival of the two gardeners who in the event arrived early and their work was exemplary. At the end of two hours my garden front and back looked tidy and under control, they did everything I asked and more, all the prunings were tidied away in a paladin and I will be employing the company again.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Great tidy up after winter months

I called Handy Gardeners to help me tidy up my garden after the winter and the team who came Sunday did an amazing job! :)

I also really appreciate how helpful and responsive Joanne was in arranging the service so quickly and efficiently. Excellent service from start to finish — highly recommended!

10 May 2026
Unprompted review
Rated 5 out of 5 stars

They did a great job!

This was my first time using this company. Everything went very smoothly. They turned up on time. They were very clear on their quote for the labour and advised me in advance of the additional cost of potential Green waste not included. I advised I will decide when the garden was done as neither of us knew how much waste there would be. They were very flexible and anything I asked they did. They did the job well. I would definitely use them again.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Nikolay and Gabriel came to do my front…

Nikolay and Gabriel came to do my front and back garden today for 5 hours and they did an excellent job. They worked for the whole time and didn't stop and asked me along the way if I was happy. They are well worth the money and knew what they were doing.. really very good and they were quick. I would highly recommend them, worth every penny and much quicker than any gardeners I have had before. They were very polite and totally respectful. Excellent job !!

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service at a reasonable price

Handy Gardeners provided a great fast service at an excellent price and at very short notice.

My experience from the start, from booking to additional queries before the service, were all handled quickly and professionally, I was fully aware of what to expect with the service before it took place and the service itself lived up to that.

The team that did the work were professional and courteous, as they needed to move through the house they took their shoes off each time, I'm sure it was a hassle but the wife really appreciated it.

The work was great, the garden looks wonderful, the team took care of all the debris and the fees were acceptable.

Competing services that are better known are now charging well into the £400 range, it was already unacceptable when going well over £200. It's great to know there are still reliable, reasonably priced services out there.

Thanks team, we'll definitely use the service again.

4 May 2026
Unprompted review
Rated 1 out of 5 stars

Poor experience: I had a garden job to cut back overgrown veg

I had a garden job to cut back overgrown vegetation over a wall, adjacent to an alleyyway. They phoned just before starting, saying some branches were too big to be chopped and implied that they would not be able to bag these branches, but in fact, they meant they would bag none of it. If I had know this, I would never have agreed to the job. So I had to bag it myself. I won't use them again. Get clear written confirmation of what they will and won't do.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service!

Exceptional service!! The team came out and spent a few hours on the job. It included cutting the front grass and weeding the flower bed, removing weeds from the drive and then went above and beyond in the back. They not only took out weeds and cleaned away tree debris, they organised the kids bikes, goal, and moved some extra decking to the side. It was the tidiest I've ever seen it, and they removed all the garden waste too. Highly highly recommend. Shout out to Alex who makes booking very easy, he's very quick to reply. Very happy customer!

27 April 2026
Unprompted review
Rated 4 out of 5 stars

The two gardeners that came from Handy…

The two gardeners that came from Handy Gardeners were very good. I am very pleased with the work they did and the garden front and back looks great, especially the 2 hedges at the front. I have used them for a few years now. So happy my garden looks good. They turn up on time. Thank you

23 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look