Hand Tools City LTD logo
Visit website

Hand Tools City LTD Reviews 1

•
TrustScore 3 out of 5

3.2

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

HandToolsCity is your go-to destination for smart, practical, and time-saving tools built for modern living. From innovative gadgets to problem-solving home and car accessories, we help you work smarter, live better, and enjoy everyday tasks with ease. We’re a UK-based online store committed to quality, reliability, and customer satisfaction. Every product we feature is carefully selected based on performance, design, and real-world value. With fast delivery, secure checkout, and responsive support, we aim to give you a seamless shopping experience from start to finish. Real tools. Real results. Real convenience. Discover more at handtoolscity.co.uk

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

AVOID at all costs

The supplied item was NOT the item shown in the description. I ordered a Carbon Collective Short Trigger attachment and received a cheaper and inferior unbranded imitation. Surely not legal to advertise one thing and send a different item?

I have emailed the supplier to request a full and immediate refund and had NO response whatsoever. Their website does not provide a contact telephone number or address, so probably happy to continue taking your money to send out inferior and unbranded products whilst advertising them as branded quality items.

My next action will be to inform Trading Standards

AVOID like the plague in my view

25 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look