Excellent service to resolve a warranty…
Excellent service to resolve a warranty enquiry. Sam was very responsive and proactive, and helped get the solution that was needed. Thanks!
31 July 2026
Unprompted review
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4.0
Great
3 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I recently had the pleasure of using…
I recently had the pleasure of using this lock and handle company, and I couldn’t be more impressed with the service they provided. From start to finish, everything was handled with professionalism, efficiency, and a genuine commitment to quality.
The team was knowledgeable and took the time to understand exactly what I needed, offering helpful advice without being pushy. The range of locks and handles available was excellent, with high-quality options that suited both style and security requirements perfectly.
What stood out most was their customer service. Friendly, reliable, and easy to communicate with throughout the entire process, they made what could have been a stressful job completely straightforward.
I wouldn’t hesitate to recommend this company to anyone looking for top-quality locks, handles, and outstanding service. Truly an amazing job.
20 April 2026
Unprompted review
Reply from Handlesatheart
Thank you so much for taking the time to share your experience with us! We’re delighted to hear that you were pleased with both our products and service.
Our team always aims to provide knowledgeable guidance without pressure, so it’s great to know you felt supported in finding the right products for your needs. We’re especially glad that our customer service stood out and helped make the process smooth and stress-free.
Your recommendation means a lot to us, and we truly appreciate your kind words.
Door handles for front gate
The company was recommended by my carpenter/joiner who is making an oak front gate. The handles are heavy, lovely quality and the design looks good.
25 March 2026
Unprompted review
Reply from Handlesatheart
Thank you so much for your kind words! We’re really glad to hear you had a positive experience with us. It means a lot that you took the time to share your feedback, and we truly appreciate your support. Thanks again!
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