H&H Classics Reviews 

242
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, knowledgeable, and highly helpful throughout the entire process. Many people highlight the excellent service, noting its smoothness, efficiency, and clear communication from start to finish. Reviewers appreciate the hassle-free experience, with staff taking care of details and providing accurate valuations that often lead to successful sales. The company is frequently recommended for its professional approach and ability to achieve good prices, sometimes exceeding expectations.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, professionalism,... See more

Service

Customers had positive experiences with service, consistently describing it as professional, efficient, and... See more

Product

Clients share positive opinions on product, with many expressing satisfaction with the process of selling... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as a great, very good, and... See more

Price

Reviewers highlight positive aspects of price, with many customers achieving good prices for their items,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently sold my father’s motorbike, which had been sitting in our garage for years, unsure of how to go about selling it. Mike Davis at H & H kindly visited us to see the bike he was professional,... See more

Rated 5 out of 5 stars

My first time ever to sell a Motorcycle in A Auction its been a fantastic journey the last 3 months .Mr Ian Cunningham from H & H has been brilliant every step of the way very professional and k... See more

Rated 5 out of 5 stars

I recently sold a car through H&H, and I am 100% happy with the process from start to finish. After an initial chat with Angus Fender at a previous auction, we agreed a date for a home visit. Angus ap... See more

Rated 5 out of 5 stars

THIS REVIEW IS LATE DUE TO MY HOLIDAY, BUT MUST BE NOTED BECAUSE OF THE EVER RELIABLE AND PROFESSIONAL SERVICES PROVIDED BY H&H AND IN PARTICULAR BY MIKE DAVIS! I HAVE DELT WITH MIKE ON MANY OCCA... See more


Company details

  1. Car Dealer

Information provided by various external sources

H&H was founded by Simon Hope and Mark Hamilton in 1993 as a specialist auction house dedicated solely to the sale of collectors’ motorcars and motorcycles. Over twenty years later the company can boast a continuous trading history which exceeds that of any UK rival. H&H is staffed by hands-on enthusiasts and its specialist valuers are among the most knowledgeable in the industry. We've gained a reputation for providing excellent service, yet with charges among the lowest in the industry.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

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No recent history of asking for reviews

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4.9

All reviews

(242)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

I needed to sell my rare car

I needed to sell my rare car. I found car dealers didn't want to stock unusual cars so I chose to auction the car to people who know what they are buying. H and H gave me very good advice to make the most of the auction, preparing documents, cleaning the car etc. H and H took all the photos at a location near to home. They prepared the write up and described the car in great detail, advertised it, took a great video which generated hundreds of views on youtube resulting in many bidders on auction day.
When I took the car to Duxford they gave me a lift to the station for my journey home.
At Duxford potential buyers can view the car, see documents and ask questions. My car sold on the day exceeding the guide price and payment was made as promised two weeks later. Particular thanks to Paul Cheetham who consigned the car with enthusiasm and attention to detail. I would recommend H and H to sell a collector car. They will also give you advice regarding a sensible valuation.

14 June 2023
Unprompted review
Rated 4 out of 5 stars

Great Experience

H&H are extremely knowledgeable and professional, from the first engagement right through to the post sale experience.
I have sold a number of different cars thought H&H and they never fail to impress with their in-depth classic car expertise.

14 June 2023
Unprompted review
Rated 5 out of 5 stars

Thank you HandH. Excellent service.

Thank you HandH and Andreas Hicks for selling my late husband’s car at the Buxton auction. Andreas sorted everything out, photos, write up and transport to the event. It was a very stressful time for me but they guided me through. Thank you again, I would recommend your company without a doubt

26 April 2023
Unprompted review
Rated 1 out of 5 stars

Dreadful after sales!

There are some good people there… but… the WORST after sales ever, and they ignore emails…
They previously lost two boxes of spares for the (£34k) restoration I had bought, but neglected to mention it.
They eventually paid out for having ripped a hole in the soft top (I now have proof you did it, btw).
Did I mention they ignore emails.
While the auction process is straightforward, the after sales experience was unacceptable and therefore not one I will be repeating. Not recommended.

19 May 2023
Unprompted review
Rated 5 out of 5 stars

I am selling my scooter by auction

I am selling my scooter by auction and choose H&H not knowing a lot about them but followed reviews so thought to give them a try. Well. although the Auction is not till the 12th July I thought I would say how impressed I was with their representative Paul Diamond who visited to look at the scooter. Paul has a wealth of knowledge and is very thorough in detailing and explaining about his findings. This guy knows his stuff and is an enthusiast about scooters, so although not yet at the auction I would highly recommend the service so far.

13 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

This was the first time I have sold anything at auction and the H&H representative explained the process well and made everything stress free.

27 April 2023
Unprompted review
Rated 5 out of 5 stars

I was recommend by a motor bike club

I was recommend by a motor bike club, H & H Auctions,
Mick Davis from H & H Auctions came a long and took loads of photos and gave me a valuation on the bike, he was very helpful on how the auction proceeds and on the day the bike sold above my expectations, very pleased with the outcome that took place on 29th March

29 March 2023
Unprompted review
Rated 4 out of 5 stars

Mike Davis was very helpful and…

Mike Davis was very helpful and knowledgeable
His auction estimate value was spot on and my motorcycle just exceeded the reserve by £3000. Bearing in mind my vehicle was the highest price on the day.

I did notice quite low bids at the auction- it appears the market is suffering due to inflation and confidence.

I would recommend H&H again

29 March 2023
Unprompted review
Rated 5 out of 5 stars

Sale of pre-war motorcycles and car

I was introduced to Mike Davis through my son. He talked me through what an auction did, how it worked, advised on transport to venues, took photos and suggested values and reserves. Understanding the problems I faced with passing on treasured possessions of my late husband.
Thank you Mike for patience and advice and 2sucessful auctions in March

13 February 2023
Unprompted review
Rated 5 out of 5 stars

I would highly rate H&H ensuring 3 treasured classic's went to Duxford March Auction

I would highly rate H&H Classics from a first introduction to completion for ensuring all our queries and questions were answered quickly. Paul Cheetham was very mindful of the family situation in selling my late father's car's and would recommend him for his service and professionalism. He made sure we had all the information to complete valuations, then photo's for catalogues and even suggested means for transporting the cars to the sale. Paul made the experience as easy as it could be.

15 March 2023
Unprompted review
Rated 5 out of 5 stars

I sold my vehicle recently at the…

I sold my vehicle recently at the Duxford sale and from start to finish the whole process was friendly and professional. I felt H&H , to a person, was first class. JMcW needs a special mention. Thank you again Sean J

15 March 2023
Unprompted review
Rated 1 out of 5 stars

If I could award Zero then I would!

If I could award Zero, I would!
My first-hand experience of HandH.
Do not trust these people at all. HandH present themselves as a professional Auction House with glossy brochures, videos and eye-catching venues...do not be fooled and duped into dealing with them in any capacity. They are not trustworthy. They are not professional. They are not honourable. and certainly should not be trusted.
PART 2
Then, see HandH response below, this really sums them up!!
They list a vehicle with an exaggerated description which turns out to be substantive misrepresentation...the vehicle managed 10 miles before collapse!! They sell a car as a running vehicle which HandH claimed had been maintained and checked just before auction!! They then say 'oh just put it back into our auction someone else will buy it'!! ... How on earth would I do that, knowing what I know. Therein is the moral delta between HandH and myself. Legal action is now underway.

17 March 2023
Unprompted review
H&H Classics logo

Reply from H&H Classics

Dear Andrew, we are sorry you are not happy with the vehicle you purchased at auction. H&H have notified the vendor of your complaint and will continue to arbitrate between the two parties.
Our offer to re-enter the vehicle has been rejected, however please do make contact if you wish to do so.

Rated 5 out of 5 stars

Totally unbelievable professionalism!

Totally unbelievable professionalism!! “Paul Cheetham” is an absolute credit to the company 👏 I would 100% recommend him to everyone thinking of selling classic car through H&H. Best experience I have ever had selling with an auction.

19 October 2022
Unprompted review
Rated 5 out of 5 stars

Pub talk

i was honestly recommended to use H&H by a guy i met in a pub....just another bike enthusiast. if i meet him again i want to thank him because Ian and his team have done a great job and the price achieved was above my expectations.

10 August 2022
Unprompted review
Rated 5 out of 5 stars

Auction Experience with HandH

From my initial enquiry I was guided through the process and given time to consider if auction was the right thing. Once committed I was guided through the process and visited by the member of HandH, my contact, to take photos and explain how the auction worked and how and when I had to deliver my machine. All in all I had a great experience and a satisfactory result.

9 August 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

From the outset, I was most impressed by the H&H process of assessing and auctioning my 1960s classic Japanese motorcycle. Special thanks are due to Ian Cunningham; his advice and communications throughout were first rate and much appreciated. Finally, I was pleased with the selling price. Thank you to all H&H staff who contributed to this successful outcome.

9 August 2022
Unprompted review

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