H&H Classics Reviews 

243
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, knowledgeable, and highly helpful throughout the entire process. Many people highlight the excellent service, noting its smoothness, efficiency, and clear communication from start to finish. Reviewers appreciate the hassle-free experience, with staff taking care of details and providing accurate valuations that often lead to successful sales. The company is frequently recommended for its professional approach and ability to achieve good prices, sometimes exceeding expectations.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, professionalism,... See more

Service

Customers had positive experiences with service, consistently describing it as professional, efficient, and... See more

Product

Clients share positive opinions on product, with many expressing satisfaction with the process of selling... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as a great, very good, and... See more

Price

Reviewers highlight positive aspects of price, with many customers achieving good prices for their items,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently sold my father’s motorbike, which had been sitting in our garage for years, unsure of how to go about selling it. Mike Davis at H & H kindly visited us to see the bike he was professional,... See more

Rated 5 out of 5 stars

My first time ever to sell a Motorcycle in A Auction its been a fantastic journey the last 3 months .Mr Ian Cunningham from H & H has been brilliant every step of the way very professional and k... See more

Rated 5 out of 5 stars

I recently sold a car through H&H, and I am 100% happy with the process from start to finish. After an initial chat with Angus Fender at a previous auction, we agreed a date for a home visit. Angus ap... See more

Rated 5 out of 5 stars

THIS REVIEW IS LATE DUE TO MY HOLIDAY, BUT MUST BE NOTED BECAUSE OF THE EVER RELIABLE AND PROFESSIONAL SERVICES PROVIDED BY H&H AND IN PARTICULAR BY MIKE DAVIS! I HAVE DELT WITH MIKE ON MANY OCCA... See more


Company details

  1. Car Dealer

Information provided by various external sources

H&H was founded by Simon Hope and Mark Hamilton in 1993 as a specialist auction house dedicated solely to the sale of collectors’ motorcars and motorcycles. Over twenty years later the company can boast a continuous trading history which exceeds that of any UK rival. H&H is staffed by hands-on enthusiasts and its specialist valuers are among the most knowledgeable in the industry. We've gained a reputation for providing excellent service, yet with charges among the lowest in the industry.


Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

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1-star

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4.9

All reviews

(243)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

Great price for my classic car.

From my initial contact with Paul Cheetham to the day of the auction, the service from H&H was excellent.
I was very pleased with the price my car achieved, a considerable more amount than the reserve. If I sold a classic car again I would not hesitate in contacting them.

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Clear Communication and Easy Process

This is the second time I have used H&H to sell a classic car. The last time being over 10 years ago. I achieved my target price and H&H's service was just as good as it was the last time. Communication was also good, and in particular, Paul Cheetham, who organised my sale, was very helpful.

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Motorcycle auction

Right from the initial consultation to the sale everything was well organised and professional. Will be putting a few more items through H and H next year

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Novice Auction positive experience.

Having no experience of motorcycles at all it was extremely difficult to know where to start to be able to sell an old motorcycle from the 50’s. We were advised that H&H Auctions could be of assistance. Still unsure how to proceed contacted H&H and was put in touch with Ian who would contact us to explain the process. Ian put us at ease with his extensive knowledge and offered to come to our property with absolutely no obligation to us to proceed any further to discuss our options. After initial talks with Ian who made sure we were fully aware of the process of putting the bike into auction and all costs involved we decided to proceed. Ian took pictures and wrote an explanation about the condition of the bike. This was forwarded to us to ok before it could be used. Ian’s pics and description truly gave our bike the best chance possible of a sale. He also asked our permission to take our bike to display at a classic motorcycle show to try increase interest in the bike. With Ians help and guidance we achieved more at the auction than we ever thought possible. We highly recommended if you are unsure about auction entry at all call H&H Auctions.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Best of British

H&H gave a personal and professional experience from start to finish.
I sold all 8 bikes at the October auction and came home with an empty van.
All bikes sold within the estimated values.
Highly recommended service.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

1959 Triumph T100

Due to my advancing years I decided to sell my 1959 Triumph T100 which I had owned for 52 years. I contacted the NMM who put me in touch with HandH. I was promptly contacted by Mike Davis and a visit arranged. Following advice on preparation of the bike and paperwork it was sold at auction for the higher end of the estimate. H&H staff were professional and courteous at all time. Highly recommended.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

1942 INDIAN

I recently consigned my classic Indian Motorcycle to
H and H .The auction was held at The National Motorcycle Museum and one couldn’t have wished for a better venue.The professional service and advice received from Mike Davis and his team was exemplary.Their marketing was absolutely first class and the auction price achieved was beyond my expectations.A job well done and I would not hesitate to recommend them.Thankyou H and H.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with our experience of H & H auctions

Very happy with our experience of selling our motorbike with Mike from H&H auctions. Great communication throughout the process. Kept us up to date with the process & how everything works as this was our first time selling through an auction. Many thanks and we will use H&H again.

30 October 2024
Unprompted review
Rated 1 out of 5 stars

Dangerous and exaggerated & descriptions

I wrote a review previously on here about a car I had bought from an H & H auction that was in a very dangerous state and not road legal, with a description of" Having had exhaustive restoration " on the 3/10/24
I was contacted by H&H saying they were unhappy about the 1 star review I had given and did not agree with it, but having had correspondence with them in a few emails stating the issues and inaccurate description they gave, giving them a list of the problems, they now seem to of accepted the 1 star review as an accurate description of there services
So as I said before they are not interested in the safety of what they sell
Be very careful purchasing any vehicle from this company.
I will of course as I have now give any updates from this company good or bad

To reply to H&H
It is with great interest I read your reply, please could you send a copy of the email where you" reached out" with the next steps ?? I do not have one
Paul Cheetham was sent an email from me on the 17/10/24 at 8.05 where I clearly state " By all means contact the vendor" there was no reply to this email to offer the next steps or the pictures that Paul was asked for, do they exist ?
I did not know I needed a engineers report as I have not been told the next steps but the report is not a problem and will arrange it
I hope this clears up the inaccurate information you have on this subject
Finally,I look forward to the information/pictures I have requested in due course
Kind regards

3 October 2024
Unprompted review
H&H Classics logo

Reply from H&H Classics

Dear Trevor
I am disappointed to read your review, as H&H did reach out to you to offer next steps regarding your view that the vehicle did not match the vendor's description of the lot. No formal complaint was raised nor an engineers report received to submit to the vendor for review, therefore, H&H, as agent are unable to pursue the matter on your behalf.
H&H are an auction house and offer a marketing and bidding platform service. Our descriptions are vendor-supplied and we ensure where possible they are accurate. Any inaccuracies are dealt with professionally and efficiently upon receipt of formal complaints. Should you wish to submit a formal complaint and engineer's report for your purchased vehicle, we will pursue this on your behalf.

Rated 4 out of 5 stars

This company is very professional and…

This company is very professional and honest, Although i disagree with the £20.00 entry fee to get into the venue, it would be a good gesture to refund the fee on the perchance of a lot

30 October 2024
Unprompted review
H&H Classics logo

Reply from H&H Classics

Thank you for your review, if you would like to contact us direct with your name and the details of the lot you purchased, we would be delighted to refund your catalogue fee.
Kindest Regards
The H&H Team

Rated 5 out of 5 stars

Lucas Gomersall from H&H was fantastic…

Lucas Gomersall from H&H was fantastic from start to finish. Making the whole auction process smooth and enjoyable.
H&H are very professional and give honest realistic advise regarding values and managing expectations.
I will definitely engage their services again when the opportunity presents.

9 October 2024
Unprompted review
H&H Classics logo

Reply from H&H Classics

Thank you so much for your review, we are glad that Lucas was able to provide you with excellent service.

Rated 5 out of 5 stars

Amazing results

Amazing results, I achieved exactly what I was hoping for on each Car, Paul was very Professional and would highly recommend him and H&H to my friends.

9 October 2024
Unprompted review
H&H Classics logo

Reply from H&H Classics

Thank you for your review, we look forward to doing business with you and/or your friends in the future.

Rated 5 out of 5 stars

Excellent Result

I recently sold my Jaguar XJ at H and H auctions. Baljit handled the marketing and was extremely helpful throughout the process. He took no end of excellent photographs of the car and his approach was the same as if it had been a top end Rolls Royce. I achieved double the price I was offered by dealers, an excellent result!

9 October 2024
Unprompted review
H&H Classics logo

Reply from H&H Classics

Good afternoon, thank you for your review. Baljit is a great addition to our team and we are pleased he was able to support you in bringing your Jaguar XJ to market.

Rated 5 out of 5 stars

Never sold a car at auction before but…

Never sold a car at auction before but a friend suggested H&H to sell my Audi RS4 B5. I filled in the on-line form and soon had a call from Baljit Atwal. He was very friendly, knowledgeable and talked me through the whole process. After submitting some pictures of the car Baljit arranged a visit to properly photograph the car and learn about it's use and history.
After the car went on the web site a potential buyer phoned Baljit, he was able to tell him all about the car and the buyer offered the top of the expected price range which I accepted. The car never went to the auction and the buyer collected the car from me. No problems any money in my account a few days later. Great job, would highly recommend H&H.

18 September 2024
Unprompted review
H&H Classics logo

Reply from H&H Classics

Thank you so much for your review. We are delighted Baljit has offered you the service you expected.

Rated 5 out of 5 stars

Highly recommended

I recently consigned my Land Rover to H&H Classics auction at Duxford. This was my first experience of selling a car through auction. I am pleased say that H&H staff made a potentially stressful process incredibly smooth and seamless. Preparation of the marketing material was meticulous and special thanks to Oliver Fernyhough-Martin for his professionalism and great communication throughout.

9 October 2024
Unprompted review
H&H Classics logo

Reply from H&H Classics

Thank you for your review, Oliver is one of our newest member of the team and we are delighted he was able to uphold our high standards. We look forward to assisting you in the future.

Rated 1 out of 5 stars

Beware of shipping costs

Beware of shipping costs. I bought a small item for £50 (£63.80) with fees. Given the low value, I asked if I could send a self-addressed, pre-prepared box for them to pop the item back in the post. H&H were not prepared to do that….instead their ‘preferred’ shipping company quoted me between £35 and £50 for shipping!….for an item that would cost £3.39 to send by Royal Mail (including £150 cover)…..I expected to pay £15-£20 for p+p but not as much as the item itself! I called to explain that the purchase was no longer viable but H&H were most unhelpful.

21 August 2024
Unprompted review
H&H Classics logo

Reply from H&H Classics

Dear Stephen

We are sorry to hear you are disappointed with the shipping cost from a third-party company. As explained we have no control over their charges but did advise their charges are based on size, weight and labour, the value is insignificant within a threshold. We did offer you the option to collect free of charge which you declined. Your complaint is not with the auction bidding service H&H provides but with the shipment of your item, which is out of our control.

Rated 5 out of 5 stars

Excellent Service

I have now sold two family cars, a Subaru Impreza P1 on 27 April 2022, and a Lotus Elise S2 Type 25 on 24 July 2024, through H&H Classics.
On each occasion, from initial contact, through to payment for the sale, H&H were very helpful and professional in all their dealings.
I would not hesitate to trust H&H Classics with the sale of any classic car in the future.

24 July 2024
Unprompted review
H&H Classics logo

Reply from H&H Classics

Thank you for your lovely review, it was a pleasure to help you bring your cars to market.

Rated 5 out of 5 stars

Professional Service throughout

Thank you to all the staff at H&H special mention to Lucas who gave a professional service throughout the sale of my late dad’s TR6. Everything was explained in detail from valuation to Mark collecting and transporting it to the auction. Will definitely recommend your services.

24 July 2024
Unprompted review
H&H Classics logo

Reply from H&H Classics

Thank you for your review, we are glad Lucas and the team were able to assist you.

Rated 5 out of 5 stars

The sale of my Classic Car

The sale of my Classic Car was handled very professionally in every respect, from the initial valuation to the payment of the proceeds to me after the auction.
Everything was clearly explained, and I was very impressed with the quality of the advertising leading up to the auction, and the efficiency of the event. Each of the H and H staff I dealt with were excellent and I could not have asked for more.

24 July 2024
Unprompted review
H&H Classics logo

Reply from H&H Classics

It is lovely to hear that all staff were excellent, we look forward to helping you in the future.

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