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Review summary

Created with AI, based on recent reviews

Looking at 1,160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality and robust features, often highlighting its ability to extend the life of older scanners by providing ongoing support and unlocking advanced functionalities. Many users find the software easy to use, reliable, and appreciate the regular updates that keep it current with new hardware and operating systems. The user experience is frequently described as seamless, with the application working perfectly across various scanner models. People also commend the exceptional customer service, noting prompt and effective assistance, sometimes even directly from the developer. However, some customers reported occasional issues with the software losing connection to the scanner or freezing their laptop when attempting to cancel a scan.

What people talk about most

Product

Users describe positive interactions with the product. Many reviewers praise its reliability and ability to... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising its ease of use, reliability,... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the software's reliability and... See more

Application

Consumers find the app to be highly positive, praising its comprehensive functionality and consistent... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers describe the support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best software for all scanners I'm using it for many years. I use it with my Nikon Coolscan V, my old Espson 2400 and my new Epson V600. I'm using it also with my printer Brother. So many possib... See more

Rated 5 out of 5 stars

For many years I've relied on VueScan to keep using a perfectly good scanner for which the maker, HP, stopped driver support, to force me to buy a replacement. I have gladly supported VueScan and they... See more

Rated 5 out of 5 stars

I only do pretty basic scanning so can't vouch for advanced operation, but Vuescan works great for my needs. I've had it for probably about 20 years. It outlasted my second husband.

Rated 5 out of 5 stars

Not enough stars!. Brilliant easy-to-use software. Change your printer/scanner? No need to learn new scanning software. Picked up an elderly but brilliant Minolta slide scanner on Ebay - no proble... See more


Company details

  1. Software Company

Information provided by various external sources

Software and drivers for film scanners, document scanners and flatbed scanners, including HP, Canon, Epson, Nikon and Brother scanner drivers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

New Life for Old Scanners

This is exceptional software with great support by its creator. It has enabled me to continue using two scanners no longer supported by their manufacturers; software this I'm sincerely grateful.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Near Perfect

Not only is the application as near perfect as you will find, the customer support, too, is exceptional. I make an annual contribution because it is the right thing to do where service rather than profit appears to be the driving force.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

More functionality you'll ever need to use a 21 year old scanner

I bought the Professional version of VueScan way back when in 2013 for two reasons: one was to use a professional film scanner to digitize my old slides and photo negatives, and the other to keep my Epson Perfection 1240U scanner alive. I bought it in 2002, so it was already 11 years old when I opted for VueScan as a driver. Which by the way was a much better controller than the original Epson software has ever been. Today it's 2026 and VueScan still lets me use my trusty old flatbed scanner seamlessly. With more functionality and features that I could dream of! I just love how Hamrick helps me keeping this perfectly suitable old tech alive -- I hate planned obsolesence.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Probably my best software buy ever.

Well VueScan is probably the best software I have ever bought. It first made my Fujitsu ScanSnap work permanently with my Mac:s. The program is easy to understand and work flawlessly. Great software. I strongly recommend it.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

For many years I've relied on VueScan - it's great!

For many years I've relied on VueScan to keep using a perfectly good scanner for which the maker, HP, stopped driver support, to force me to buy a replacement. I have gladly supported VueScan and they me, the product always works, you can choose to update (at very fair pricing) occasionally or always, and user support is spot-on. Why throw away a working machine just because the maker will not support it?

30 April 2026
Unprompted review
Rated 5 out of 5 stars

VueScan - My scanner app of choice since 2002

I have been using VueScan continuously since 27 January 2002 and it has alway outperformed any other scanner app I have tried. If I have to point out some con then it is that they update the app so frequently (like, every week or two) that I often am prompted to download an update most every time I need to do a scan. But I wouldn't change a thing.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

No matter which old contraption

No matter which old contraption of a scanner You use. VueScan is there & always helpful. Compared to SilverFast it is truely economic solution. I keep on funding.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Ultra- reliable

I have used this piece of software for over ten years and have found it ultea reliable it's my 'Go to software' for all sorts of scanning

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Very-pleased Long-time User

I've been a user of VueScan for several years. It is very easy to use and invariably produces excellent results. I very much appreciate the regular free updates, which are simple to install. The owners ask for voluntary donations each year to keep the program going, and I'm more than happy to oblige them.

28 April 2025
Unprompted review
Rated 5 out of 5 stars

VueScan is dead set awesome

VueScan is dead set awesome! Since Apple is phasing out support for software that doesn’t work with silicone, I’m pretty happy I discovered VueScan to replace it and can still use my Epson RR600 scanner. The VueScan software has heaps more features than the original one. It’s a must-have, and I’m really happy with it.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

It's working great

This software company put my old Scanmaker I900 back into action working with Windows 11. My thoughts are that, thanks to VueScan, my old scanner is working as good as it was, maybe better, than when first purchased due to using Win 11. My Thanx and Appreciation to Hamrick Software

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Good scanner software

Good scanner software, sometimes problems with my HP laser Jet M1 40W (not loading) I use a Mac OS Tahoe.
I have send an eMail to HP about this problem.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

The Best!!

I've been a user since October 2012 and can say unequivocally that this is one of the best software companies (of any size or type!) that one could hope for. Aside from that generality, yes it's a small company, but they provide the best scanner software. It works wonderfully, is always kept up-to-date, and is designed and maintained by a small group of individuals who care about not only what they have created but also about their customers.

25 April 2026
Unprompted review

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