Hallmark eCards Reviews 7

TrustScore 2.5 out of 5

2.3

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2.3

Poor

TrustScore 2.5 out of 5

7 reviews

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Rated 1 out of 5 stars

Lost earring on holiday

Having lost an earring on holiday put in a claim via my home insurers who sub-contracted the work to Hallmark - they first agreed to replace the item and asked to return its twin for comparison - they then offered a E-Card which was only redeemable at high end jewelers and had had unacceptable conditions attached - the result was that I would not only have to pay my excess but also purchase the equivalent items for 3 times the cost/value of the originals - a complete rip-off designed to line the pockets of Hallmark at the expense of the genuine insured.

26 October 2024
Unprompted review
Rated 1 out of 5 stars

Hopeless

Hopeless. Got right thru to the point where I provide my credit card details and once that was done, all my work disappeared. I’ve had problems in the past, too. I won’t ever be using them again. And if they deduct money from my account but the card isn’t sent.....woe betide them!

31 December 2020
Unprompted review
Rated 2 out of 5 stars

Two main issues

Two main issues, there isn’t an option to send a one off e-card, you have to start a monthly subscription. Secondly, I am in Australia and the date you enter is American so my card showed up late evening, leaving the recipient thinking I had forgotten. Wouldn’t use this service again.

25 July 2020
Unprompted review
Rated 1 out of 5 stars

Rubbish customer service

Rubbish customer service. Don't ever forget your password and try to get it reset because it will never happen. I made over 100 attempts to get my password reset and received constant error messages even when I followed their instructions to the letter! They clearly have not got a reliable userfriendly system in place so it just basically rejects everything because the system is faulty! Imagine that twenty first century and this well known brand can't even reset a password so how can they be trusted to send an ecard!

16 February 2020
Unprompted review

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