Halldis Spa Reviews 77

Asked me to pay the balance of my booking !!!! even when Italy in lockdown and we are locked out of EU .
Wouldn’t refund our deposit despite frustration of contract or majeure.
it’s a pandemic they don’t happen every year !!!
Agree with earlier reviewer - pity cannot give a zero

I am very surprised by these reviews.
I am renting for years with Halldis and even when I had some issues they would solve them rapidly.
I work in sales so I doubt that these reviews are real and most likely are written by some competitor companies.

Halldis is a very reliable company, trust me.

I wish I could give them a zero. We rented our apartment with them and their accounting was a disaster, and they ending up not paying us for several months. DO NOT EVEN CONSIDER renting with them!

We rented a flat for many months in Milan starting from July 2019. We had a pricy corporate contract for a luxurious 3 bedrooms. At first we were impressed with both location and look of the flat. But then things rapidly got wrong: floors were not wiped, toilets were dirty, WiFi was not working, hot water was on and off, but mostly off, we had many issues with electric plugs that wouldn’t work and... dishwasher was not working either. We reached out to them every week, several times a week, for one month, all the way to the point where we had to move out and find something new on our own. They gave our company a partial refund. No apology to us, and for sure no follow up at all, promising to fix things many times but postponing deadlines every week. Terrible service and experience. Difficult when you’re moving from abroad in a new city to start a new job. Very time consuming.

If I could give HALLDIS a zero or a MINUS number I would. The most dreadful of experiences in Bologna - so bad we left after one night having booked 5. SO BEWARE if you book an airbnb apartment in Italy and find it is managed by Halldis. The apartment, cleverly photographed with fish eye lens was small, shabby and filthy. Sofa broken, dining chair cover missing. The agency person meeting us failed to notice or apologise for FILTHY conditions in the kitchen, to walls, doors, floors, carpets, toilet. Failed to prepare the apartment for 4 people, we found one knife, one wine glass, one mug. They pride themselves on supposedly offering high quality preparation services, THEY FAILED SO BEWARE!!

This company has a really terrible reimbursement policy that is at odds with the hotel industry. Basically, you could die, your father can die, and you will still have to pay their deposit. This contrasts with usual hotel reimbursement policy that offers a full refund in case of extenuating circumstances. It is just not worth it!

I am using halldis when moving around with my company. They take care of you, contact Alida or Moussa for special arrangements with your company.