A little disappointed when I went to collect an item we had ordered and it wasn't in stock. The young lady who served was unbelievably helpful explaining what had happened and the item wasn't in stock... See more
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Review summary
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Placing my order was pretty straightforward online. Followed on with email confirmation, and second giving its intended delivery slot which fell perfect for me. Delivery was a friendly man crew. Wh... See more
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The Bangor Team’s customer service is nothing short of fantastic! I made an online order but being in Belfast I needed the items quickly and the Bangor store could not help me enough. They answered my... See more
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Very personable driver who willingly situated my order of sand at my property to accommodate my needs. I received exactly what I ordered in a timely manner and would order again from Haldane Fisher. O... See more
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Company details
- Building Materials Supplier
- Bathroom Supply Store
- Door Shop
- Garden Building Supplier
- Lumber Store
- Plumbing Supply Store
About Haldane Fisher
Written by the company
Haldane Fisher is one of the leading independent suppliers to the construction industry in the UK and Ireland, serving both trade customers and the general public.
Haldane Fisher is part of the Haldane Group, made up of Haldane Fisher NI, Haldane Fisher UK, Haldane Fisher Isle of Man, GE Robinson & Prowood. Bringing the total number of branches within the Group to twenty-two.
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Contact info
Shepherds Way Carnbane Industrial Estate, Newry , BT35 6QQ, Newry, United Kingdom
- 028 3026 3201
- info@haldane-fisher.com
- haldane-fisher.com
4.4
Excellent
2K reviews
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Reply from Haldane Fisher
Good Afternoon Bongani,
We're so glad you found our online ordering easy and your delivery quick! Thank you for your positive feedback.
Kind Regards
Sandra
Phoned up on the Wednesday and asked…
Phoned up on the Wednesday and asked for our delivery to be delivered on the Friday as there would be no one home on Thursday. The Guy said that he had sorted that to then only find that they went ahead and delivered it on the Thursday ffs.
9 May 2026
Reply from Haldane Fisher
Good Afternoon Warren,
We sincerely apologize for the delivery mix-up. We understand your frustration when the delivery didn't happen as scheduled. We are reviewing our process to prevent this.
Kind Regards
Sandra
Great delivery service and…
Great delivery service and communication updates beforehand.
26 April 2026
Reply from Haldane Fisher
Good Afternoon Gerard,
We're so glad you enjoyed our delivery service and communication updates. Thank you for your kind words!
Kind regards
Sandra
Lack of communication and service
We paid and loaded paving slabs into our car after being told there were 28, only to find out there were 27. So the girl at the desk Nina said she'd get 1 delivered from another store for last Wednesday. By Thursday no word so I phoned. I was unable to get speaking to anyone who knew anything. Then Nina emailed to say someone was off sick so asked if I wanted to go to Ladas Drive to get it. I cant do that so I replied asking for it to be delivered to Bangor by Saturday 16th. I haven't received any communication since. Very disappointed and still waiting to receive my paving slabs thats been paid for.
9 May 2026
Reply from Haldane Fisher
Good Afternoon Alison,
Thank you for taking the time to post your review. We sincerely apologise that your experience has fallen short of our usual standards and your expectations.
Please be assured your review has been escalated and we will be in contact with you asap.
Kind Regards
Sandra
On line bathroom suite order
Tried to order bathroom on line but at the payment it has a drop down box to select which sales room you want it delivered to. This didn't work despite several attempts. I phoned the branch who put me through to the appropriate department. However no answer, so I left a message to be contacted. No one phoned back so went to the showroom only to be informed that none of the products were available despite the web site stating they were in stock for collection. I was then informed this was a common occurrence. What a waste of time!
14 May 2026
Unprompted review
Reply from Haldane Fisher
Good Afternoon Sharon,
Thank you for taking the time to post your review. We sincerely apologise that your experience has fallen short of our usual standards and your expectations.
Please be assured your review has been escalated and we will be in contact with you asap.
Kind Regards
Sandra
Delivery first class
Ordered 3 bulk bags of stone 750kg each.
Arrived on a long wheeled based lorry.
Driver still managed to get in and out of my drive. Not an easy task.
Thank you
7 May 2026
Reply from Haldane Fisher
Good Afternoon Michael,
We're so glad to hear our driver skillfully delivered your order. We appreciate you acknowledging their effort and your kind words. Thank you for your positive feedback! We look forward to seeing you again soon.
Kind Regards
Sandra
Good price for the paint I bought
Good price for the paint I bought
Good correspondence and I only had to wait 5 mins when I called to collect the item
6 May 2026
Reply from Haldane Fisher
Good Afternoon Ciara,
We're so glad you found a good price on your paint and appreciated our communication. We're happy your collection was quick!
Kind Regards
Sandra
Reply from Haldane Fisher
Good Morning Julie,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
Good reliable company
No complaints. This company had exactly what I needed and delivered on time. Man who delivered was a gentleman
4 May 2026
Reply from Haldane Fisher
Good Morning Yvonne,
We're happy to hear that you found what you needed and that it arrived on time. We appreciate your kind words about our delivery person and your positive feedback!
Kind Regards
Sandra
Nightmare having to chase deliveries…
Nightmare having to chase deliveries down and no communication
4 May 2026
Reply from Haldane Fisher
Good Morning Peter,
We apologize for the delivery issues and lack of communication. We'll investigate to improve our service. Thanks for your feedback.
Kind Regards
Sandra
Excellent service from the sales…
Excellent service from the sales person, great quality of wood, cost efficient and the delivery driver was the best, friendly and more than helpful.
20 April 2026
Reply from Haldane Fisher
Good Afternoon Richard,
We appreciate you taking the time to leave us such a fantastic review! We are so happy to hear that you were pleased with the service, wood quality, price, and delivery.
Kind Regards
Sandra
Order collection
I initially had to call to see if my order was ready when the email said they would call me. I did receive a callback though and they confirmed my order was ready.
On collection the staff on site were extremely helpful and quick.
5 May 2026
Reply from Haldane Fisher
Good Afternoon Thomas,
We appreciate your feedback. We are happy to hear that our staff were helpful during collection. We apologize that the initial call process was not seamless, but we're glad we could confirm your order promptly.
Kind Regards
Sandra
Very good
Very good. Got a call from delivery guy. I asked for the load to be put over my fence at the back garden . Very accommodating. Did exactly what I asked him to do .. great service. Thank you
3 May 2026
Reply from Haldane Fisher
Good Afternoon Gary,
We're happy to hear that the delivery went smoothly and that our team was able to meet your specific needs by placing the load over your fence. We appreciate you acknowledging the great service. Thank you for your positive feedback!
Kind Regards
Sandra
Reply from Haldane Fisher
Good Afternoon Philip,
We're glad you found the online reservation and collection process fast and easy. Thank you for your positive feedback; we appreciate it greatly.
Kind Regards
Sandra
really efficient and easy process
Great communication, easy process and really respectful of my property and other stuff going on at the time - I really appreciated it!
1 May 2026
Reply from Haldane Fisher
Good Afternoon Sarah,
We're happy to hear that the process was easy and our communication was great! We appreciate you acknowledging our respect for your property. Thanks for the review!
Kind Regards
Sandra
Always very friendly and helpful staff
Always very friendly and helpful staff. I had a delivery of soil and the driver, Tommy did his best in tricky circumstances to off load the dumpy bags.
30 April 2026
Reply from Haldane Fisher
Good Afternoon Sue,
We appreciate your positive feedback! We're glad you found our staff helpful and friendly. It's great to hear that the delivery went well, despite the challenges. Thank you!
Kind Regards
Sandra
Reply from Haldane Fisher
Good Morning Mr Huntley,
We appreciate you taking the time to leave us this fantastic feedback! We are so happy to hear that you received great service and a timely delivery.
Kind Regards
Sandra
Great service but lack of communication…
Great service but lack of communication on the delivery dropped it a stat
29 April 2026
Reply from Haldane Fisher
Good Morning Sam,
We appreciate your feedback and are glad you found our service great. We'll address the delivery communication issues you experienced to improve.
Kind Regards
Sandra
Excellent product and service.
30 April 2026
Reply from Haldane Fisher
Good Morning John,
We're happy to hear that you had such a positive experience with our product and service. Thank you for your feedback!
Kind Regards
Sandra
Reply from Haldane Fisher
Good Morning Roly,
We're so happy to hear that our delivery driver was pleasant and polite! We appreciate you taking the time to leave us this positive feedback.
Kind Regards
Sandra
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