The boots are great however waiting for over a month for delivery and then getting two pairs arrive within 12 hours makes me wonder if its worth while. Now to try and get the second pair collected an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hi Thankyou for asking my opinion on Haix boots. Less than 12 months ago i purchased a pair of boots, the most i have ever paid for boots. It was on recommendation from a friend and also from... See more
Purchasing shoes was easy though there is lots of choice so selecting them was quite tricky. Delivery into the UK was delayed, and being asked to provide a review before they had arrived in the UK w... See more
If you ever wanted the baby Frankenstein feel get these front zip Haix boots = heavy and uncomfortable on par with the Danner firefighting boots = these boots can be great if you don't mind sacrificin... See more
Company details
Information provided by various external sources
HAIX is the leading manufacturer of functional shoes for fire departments, police and use troops. Heroes Wear HAIX
Contact info
United Kingdom
- haix.co.uk
3.5
Average
66 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good safety boots
Very good safety boots, get what you pay for.
After ordering, make sure you click on the exclusive voucher because it you don't you lose it.
Can't go back and they simply won't help you.
18 February 2021
Unprompted review
Haix Boots excellent after sales
Haix Boots. I previously completed a review regarding my work boots purchased from Haix online site. My boots lasted for about 22 months before one boot split just about the waterproof seam. I didn’t realise at the time that the boots had a 2 year guarantee and only discovered this when going through my archived emails. I contact Haix in Germany I got an extremely prompt response and a free post email label. The boots were returned and Haix have replaced them without issue. Disappointed that the boot split in the first place as the other was pristine but you can’t get better after sales service than that. I will be purchasing from the company again
21 November 2020
Unprompted review
Lovely Boots but Split after 18 months
I do like good work boots as I spend so much time in them. I had previously purchased well known branded UK manufactures that specialise in walking boots. On 24/12/2018 I decided to treat myself to a pair of Haix Ranger BGS waterproof boots at £198.00. They arrived and yes I was really happy, the quality of build and material was impressive. They oozed quality. For about 12 months all was well, the sole performed well and showed limited wear retaining its non slip properties. Then an eyelet snapped, not a major issue I thought I will get it repaired when I need to get them re soled as this service is available. After 18 months however the leather immediately above the waterproof band on the upper has split thus making them no longer waterproof. Not what I would have expected after 18 months. I could have just been unlucky but I will need some new boots soon again
1 November 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.