hairretentionclinic.com.au Reviews 

35
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have been using my grow laser cap for almost 12 months, and am extremely happy with my results. After experiencing distressing hair loss, and constant shedding for 3 years, the grow cap has stopped... See more

Rated 5 out of 5 stars

I honestly can’t recommend Karl at the Hair Retention Clinic enough. Dealing with hair loss can feel really overwhelming, but Karl completely changed that experience for me. From the very begin... See more

Rated 5 out of 5 stars

It's only very early days in my HRC journey, but so far so good. Had my initial consult with Karl and the advice he gave was helpful, concise and informative, and he gives me confidence in the proces... See more

Rated 5 out of 5 stars

I have been really pleased with the service provided by Hair Retention Clinic. I had a lot of questions before commencing and nothing was too much trouble to help me with. The staff and doctors were a... See more

Company details

  1. Health and Beauty Shop

Written by the company

Australia's Newest and Best Value at Home Hair Loss Clinic There is no cure for hair loss, but if you act quick their is stabilisation, stimulation for regrowth and retention. Speak to the Doctors and specialists at Hair Retention Clinic. Medically proven and Individually tailored hair growth and hair retention program for you to do in the privacy of your own home. Private, Discreet and sent directly to your door.


Contact info

4.8

Excellent

TrustScore 5 out of 5

35 reviews

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4.8

All reviews

(35)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

From my research

From my research, these guys are the most competitively priced company for how many laser diodes you get, compared to any other laser cap company.

It was working for around 2-3 months but then became faulty. I returned it without putting a postage covering/bag given that I thought the case would be sufficient. The CEO rang me and I appreciate the offer of giving me a new one. I am looking forward to it next week!

25 June 2026
Unprompted review
Rated 5 out of 5 stars

It works

Around the two- to three-month mark of using the hair growth cap, I started noticing new hair growth, particularly in areas that had been looking thinner for some time.

What really convinced me was when my hairdresser commented on the improvement without me mentioning that I was using the cap. She noticed new growth and better overall thickness, which was great validation that it wasn't just my imagination.

The cap is easy to use, comfortable to wear, and fits easily into my routine. While it does require consistency and patience, I've found it to be a worthwhile investment and am very happy with the progress so far.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Grow laser cap

I have been using my grow laser cap for almost 12 months, and am extremely happy with my results. After experiencing distressing hair loss, and constant shedding for 3 years, the grow cap has stopped the shedding and my hair has started to grow back and thicken. It has been such a huge relief and I have got a lot of comments on how good my hair is looking now. The customer service has been great, very efficient.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Professional and knowledgeable

Karl is extremely knowledgeable about hairloss. He explains all the products well without any pressure to sell.
The hair helmet I have used has been great.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service all round

Fantastic service all round. Karl has been consistently professional, quick to respond and genuinely helpful across both the purchase and aftercare support. It’s rare to get this level of customer service.

Loving the product too - starting to see new hair growth coming through, which is exciting. Would definitely recommend

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Feeling positive and in safe hands

I honestly can’t recommend Karl at the Hair Retention Clinic enough.

Dealing with hair loss can feel really overwhelming, but Karl completely changed that experience for me. From the very beginning, he was knowledgeable, honest, and genuinely invested in helping me find the right solution.

What I appreciated most was how personalised everything felt. He took the time to really understand what I was going through and explained every step in a way that made me feel comfortable and confident. There was never any pressure, just support and guidance.

You’ll be in the best possible hands with Karl.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service

I've been using the Grow280 Cap for a number of years and it has been very effective. A few years after purchasing (and well outside the warranty period), I ran into a minor tech problem with a part. The team were generous in their time to help me troubleshoot, helped identify the problem, and promptly sent me a new part without any charge. Great customer service, and looking forward to continue using the Cap for many years ahead. Highly recommend.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I will definitely be using this long term as its so easy and convenient to use. The customer service is great, they always respond quickly and answer all questions. I recommend incorporating the hair growth serum (minixoil) that they have to boost results. Its much more cost effective buying from Grow Laser cap than anywhere else.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company! Answered my call straight away when I made my initial enquiry. I bought the cap, hair tonic and nutritional supplement. My hair returned quickly and it thick and healthy. It has been a year since I bought the cap and it is working well. Easy to re-order hair tonic and supplements.

26 September 2024
Rated 5 out of 5 stars

So far, so great!

I started on this journey with a touch of skepticism, but its been a delightful surprise. From the initial consult, I've had nothing but professional and personalised care. Starting the treatments was seamless, and somewhat curated to my unique hair concerns. Though its still early days, the transformation is looking promising and makes me excited for the journey ahead. I cant wait to see the final results.

30 September 2023
Unprompted review
Rated 5 out of 5 stars

Just a fantastic experience with the HRC team!

What a fantastic experience dealing with HRC!

I dealt with Karl who was absolutely amazing in his attention to detail and knowledge when it came to my specific issue. Can't speak highly enough of him and the entire team. Just a truly positive experience and would recommend to anyone looking for a solution to hair loss.

25 September 2023
Unprompted review

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