great experience with the webshop! transparent shopping, fast reaction and shipping. I bought a Theradome LH80 product, which has been working great so far.
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Delivery within 24 hours, here was an issue with the products, the staff replied promptly and solved the issue immediately. Products are as described and as pictured.
The communication informing of the despatch (sending) of the order was excellent. All the stages of the shipping process were given...allowing the order to be tracked right up to delivery. The items... See more
I got the product from the company but what I was not aware of was the custom taxes which were really high. I thought it was included in the product price and shipping price as there was no mention o... See more
Company replied
Company details
Written by the company
At Hairgivers, we believe that everyone should feel good in and about their own body, and we believe in the power of giving to make that possible. Our hair is an essential part of how we experience ourselves. Some people struggle with scalp health, while others face premature hair loss. Our mission is to offer the right solution for every hair or scalp problem and thereby bring a positive change to our customers' lives. This way, we strive to leave insecurity in the past and restore self-confidence.
Contact info
Tivolilaan 205, 6824 BV, Arnhem, Netherlands
- 0850471132
- contact@hairgivers.com
- hairgivers.com
4.2
Great
60 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Positive experience
great experience with the webshop! transparent shopping, fast reaction and shipping.
I bought a Theradome LH80 product, which has been working great so far.
5 April 2026
This company is a bunch of thieves
I got a product two months after its expiration date. I've never experienced anything like this before. It's outrageous and beyond belief. This should not happen in a normal store. I advise everyone against buying from this store!
28 February 2026
Reply from Hairgivers
Dear Sonia,
Thank you for your review. We are very sorry to hear that you received a product that was past its expiry date. This is obviously not the experience we want to offer our customers.
As agreed with you, we have received the product back and refunded the full purchase price to you. In addition, we have taken immediate action: the entire current stock of this product has been checked and destroyed as a precautionary measure to prevent this from happening again.
As a webshop specialising in hair growth products, we help many customers with their hair and scalp problems every day, and we do everything we can to maintain the highest possible standard of products and service. That is why we take reports like this seriously and use them to further improve our processes.
Once again, we apologise for the inconvenience and thank you for reporting this to us.
Kind regards,
Customer Service
Hairgivers
Product not delivered
The product was supposed to be delivered nearly one week ago and it still hasn’t arrived.
2 February 2026
Reply from Hairgivers
Dear Niamh,
Thank you for writing a review. We apologize for the delayed delivery. I see that the package has now been delivered. Once again, we apologize for the inconvenience.
If you have any further questions, please contact us at contact@hairgivers.com
We have already answered many of our most frequently asked questions on our FAQ page. You may find the answer you are looking for there.
Kind regards,
Danae
Team Hairgivers
I didn’t receive what was advertised
I didn’t receive what was advertised. The photo and the ingredient list state that 3 tablets contain 160 mg of saw palmetto extract, but my package has only 53 mg. Everything else matches, but I bought the product specifically for the 160 mg. I cannot recommend purchasing here, it feels unreliable. The product is going back. This was my first and last time buying something from them.
11 December 2025
Unprompted review
Reply from Hairgivers
Dear sir/madam Karaca,
I am sorry to hear that you received packaging with information that differs from what is stated on our website.
I have immediately contacted the manufacturer about this. Neofollics has indicated that this is a printing error on the packaging. The actual amount of saw palmetto per 3 tablets is indeed 160 mg. I also see that we have already sent you a replacement order.
If you have any further questions or comments, please do not hesitate to contact us! You can reach us by email at: kontakt@hairgivers.de
Kind regards,
Danae
Team Hairgivers
Exceptional treatment
Exceptional treatment. I had a problem with my package and they dis everything to solve it. 100% recommended
1 December 2025
As always super quick delivery
As always, lightning-fast delivery and genuine products at the best prices online. Thank you!
9 October 2025
Serious Company - I reccomend
Delivery within 24 hours, here was an issue with the products, the staff replied promptly and solved the issue immediately. Products are as described and as pictured.
14 October 2025
Unprompted review
Swift and well packaged delivery.
The communication informing of the despatch (sending) of the order was excellent.
All the stages of the shipping process were given...allowing the order to be tracked right up to delivery.
The items ordered were well packaged and, in good condition.
7 October 2025
Feels like scam
The page looked pretty much like a norwegian store with no obvious info that fedex would charge almost the same amount in fees as the product cost. Meaning the products became crazy expensive.
30 September 2025
Reply from Hairgivers
Hi,
Thank you for your feedback. We’re really sorry to hear that the customs fees came as an unpleasant surprise. Unfortunately, these charges are set by local customs authorities and are beyond our control, but we completely understand how frustrating it can be. We'll do our best to make this more clear in the future.
If you have any questions about your order, please don’t hesitate to reach out to us at contact@hairgivers.com.
Kind regards,
Team Hairgivers
Impossible to contact them
I have written the company on email, via whatsapp and called them. No respons. Tried several times on different hour a day. It has just been impossible to get in contact with them. So do not believe their 15 min. rule to be answered stated on their homepage.
24 September 2025
Unprompted review
Reply from Hairgivers
Hi Diana,
Thank you for sharing your feedback. We’re very sorry to hear that you had trouble getting in touch with us. That’s not the experience we want for our customers. We're available via contact@hairgivers.com, and we always aim to respond as quickly as possible.
Kind regards,
Team Hairgivers
I got the product from the company but it cost more in taxes.
I got the product from the company but what I was not aware of was the custom taxes which were really high. I thought it was included in the product price and shipping price as there was no mention of it in the purchase and when paying. Had I known then it would have been cheaper to buy it elsewhere. I now also receive advertising emails so often and I never wanted them.
3 September 2025
Reply from Hairgivers
Dear Barbara,
I am sorry to learn that your package has been intercepted by customs. I fully understand that this could be a reason to stop ordering from us. Unfortunately, this is an issue beyond our control as well. We do our utmost to pack our orders as discreetly as possible, but unfortunately customs remains an unpredictable factor.
If there is anything we can help you with, please let me know. You can always email us at contact@hairgivers.com.
Kind regards,
Danae
Team Hairgivers
Amazing services
25 August 2025
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