I shall now update this review as today I have received my parcel which was ordered on 30th January, the first order seemed to have gone missing and after initially not receiving a response I finally... See more
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Review summary
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Professional yet so personal,, felt like I was sharing my concerns with someone I know so well. Always a pleasure speaking and being a part of this brand hairburst. Since 2019 till date never lets me... See more
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I had severe hair loss with my condition PCOS, I was crying day in and day out using different products on my hair. I was consistent with hair burst gummies for 3-4 months and my hair has grown back,... See more
Company replied
I started taking the hairburst gummies and my hair stopped falling out in large amounts in just a week. I think since the results were so fast I must have been deficient in some vitamins but I don’t r... See more
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Company details
Written by the company
Hairburst products are not only a great way to kickstart your hair growth journey but can also be added into your existing hair care regime. Begin your hairburst journey with an intense mix of natural vitamins & minerals and begin to grow healthy hair from within.
Contact info
Trident House, LS17 6DR, Leeds, United Kingdom
- support@hairburst.com
- hairburst.com
3.9
Great
5K reviews
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the original Vitamins are good
the original Vitamins are good, saved my hair. Only thing is I'm confused on why a brand would have new vitamins competing with their old products. Also these new ones are quite pricey. I could never spend that much on vitamins, it just doesn't make any sense. If I'll buy I'll stick to the original version
24 November 2025
Items not delivered
Items not delivered. Ordered two weeks ago and still not arrived, when trying to track my order it is stuck at ‘in transit’ Evri parcel deliver never take two weeks.
Order no 676219
11 April 2026
Unprompted review
May use AI-assist with repliesRead more
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Hair thicker and in better condition…
Hair thicker and in better condition after a few months. Added bonus is that immune system is boosted from vitamin intake!
3 April 2026
Reply from Hairburst
Hi Ashley,
Thank you so much for your lovely feedback.
We’re really pleased to hear you’re noticing a visible improvement in your hair over the past few months — that steady, consistent progress is exactly what our products are designed to support.
It’s also great to know you’re enjoying the added wellbeing benefits from the vitamins too..
We truly appreciate your support and you being part of the Hairburst community.
Kind regards,
Hairburst Customer Care Team
Upon reading other reviews it seems…
Upon reading other reviews it seems many people have not received their orders, which is not acceptable. I received an email to say my large order had been delivered, when it hadn’t. After completing a form and returning it confirming my order didn’t arrive, I’ve had no response, despite sending several emails. There is no other way to contact this company. Any telephone numbers listed are not recognised. I’ve now had to take this issue into my own hands and contact Royal Mail myself. Appalling customer service. I will not be buying from this company again. Very quick to take customers money, but not quick in fulfilling orders or responding to emails. Do better!
13 April 2026
Unprompted review
Reply from Hairburst
Hello Samantha,
Thank you for taking the time to share your feedback—we’re really sorry to hear about your experience and completely understand how frustrating this must have been.
We sincerely apologise for the inconvenience caused, especially with the delivery issue and the delay in our response after you submitted the form. This is certainly not the level of service we aim to provide, and we understand why this has left you feeling disappointed.
We're glad you brought this to our attention, and we'd appreciate the opportunity to make things right for you. A member of our team will contact you directly to process the replacement with priority shipping, so you can receive your order as soon as possible.
Your feedback has been shared with our team so we can review both the delivery process and our response times to ensure improvements are made moving forward.
Thank you again for your patience, and we truly hope we can regain your trust.
Warm regards,
Hairburst Customer Care Team
Works like magic
I love love the products. Particularly the "oily scalp and roots" is an absolute perfection and reduced my dandruff immediately after first use. Recommend.
1 October 2025
Reply from Hairburst
Hi Katarina,
Thank you so much for sharing your experience.
It’s so lovely to hear that you noticed such great results from the very first use. Our Oily Scalp & Roots range is designed to gently help control excess oil and refresh the scalp, while still keeping the hair feeling light and healthy, so we’re really glad it’s working well for you.
We truly appreciate your kind words and recommendation — it means so much to our team.
Warm regards,
Hairburst Customer Care Team
EXPIRED VITAMINS AND MISSING ITEMS
Not happy with my order at all. One item was missing from the order, but even worse, I ordered a 6 month supply of hair vitamins and all 6 packs expire in 2 weeks. It's not worth the money at all. They have updated their website to say vitamins expire in 3 months and are offering a further discount. But I feel disgusted that I was sold expired vitamins and customer service didnt respond to this part of my query. I like hairburst products, but unhappy with this experience. Also have realised that some of their vitamins contain more filler than vitamins! Maybe it's time to look elsewhere
9 April 2026
Unprompted review
Reply from Hairburst
Hello Atifah,
Thank you for taking the time to share your feedback — I’m truly sorry to hear about your recent experience.
I completely understand how frustrating and disappointing this must have been, especially with a missing item and the concern around the expiry dates of the vitamins. This is certainly not the standard we aim to provide, and I’m very sorry that this part of your query was not addressed in your earlier contact with us.
Please rest assured that your feedback has been taken seriously and shared with the team so we can review what may have happened during both the packing process and your previous support interaction.
We’d really appreciate the opportunity to make this right. A member of our team will be in touch with you shortly to gather your order details, look into this further, and work towards a suitable resolution.
Thank you again for bringing this to our attention, and we truly hope we can restore your confidence in us.
Warm regards,
Hairburst Customer Care Team
True support offered from the team due…
True support offered from the team due to an error🙏🏻
10 April 2026
Unprompted review
Reply from Hairburst
Hello Mihaela,
Thank you so much for your 5-star review — it truly means so much to us!
It’s so lovely to hear that our customer care team was able to support you and get everything sorted. We’re really sorry again for the error, and we truly appreciate your patience and understanding while we made things right.
Your kind words genuinely mean so much to our team, and please know we’re always here whenever you need help.
Kind regards,
Hairburst Customer Care Team
Reply from Hairburst
Hi Erika,
It’s really amazing to be part of your haircare journey over the past 3 years — that truly means so much to us. We’re so happy to hear you’ve been loving our products and that they’ve been working so well for you.
Thank you for your continued trust and support. We look forward to being part of your journey to healthier, stronger, and longer hair for many more years to come.
Warm wishes,
Hairburst Customer Care Team
Had a problem with an order being…
Had a problem with an order being incorrect, after emailing customer services they rectified it immediately and were incredibly helpful!
8 April 2026
Unprompted review
Reply from Hairburst
Hello Jade,
We’re really glad our Customer Care team was able to step in quickly and sort things out after the mix-up with your order.
We always aim to make things as smooth as possible, so it’s great to know this was handled well for you.
Thank you so much for taking the time to share your experience.
Warm wishes,
Hairburst Customer Care Team
Reply from Hairburst
Hi Misselbrook,
We’re really pleased to hear you’re enjoying our products and that your delivery went smoothly.
Thank you so much for your support.
Warm regards,
Hairburst Customer Care Team
efficient and quality
9 April 2026
Unprompted review
Reply from Hairburst
Hi Lyst,
We're glad to hear everything felt smooth and up to standard for you.
Thank you for being part of the Hairburst community .
Kind regards,
Hairburst Customer Care Team
had a small issue with my order as it…
had a small issue with my order as it didn’t arrive the first time, but I contacted their support team and they were very helpful and quick to respond. They followed up on my case and kindly sent a replacement, which arrived without any problems. Great customer service and very professional handling of the situation. I really appreciate their effort and would definitely order from them again
7 April 2026
Unprompted review
Reply from Hairburst
Hi Aida,
Thank you so much for taking the time to share your experience and for your kind words. We’re really sorry again for the initial issue with your order, but we’re so pleased to hear that our customer care team was able to assist you quickly and get a replacement sorted for you.
It truly means a lot to know that everything arrived smoothly in the end, and that you were happy with the service you received. Your feedback and support are greatly appreciated by the whole team.
We’re always here if you ever need anything, and we’d love to welcome you back again in the future.
Kind Regards,
Hairburst Customer Care Team
I love ordering my Hairburst products…
I love ordering my Hairburst products from Hairburst simply because they have always delivered promptly and their hair growth range really does work!
I used them for 3 months to see if they worked better than the normal Hairburst gummies (which I’ve been using for years)
These have made a massive difference. I have always had a receding hairline, it’s a family trait but after the initial 3 months….baby hairs started to fill in my hair line where hair has never ever grown before!
It’s amazing and impressive because I didn’t realise these were strong enough to allow hair to grow where it’s never grown before!!!
I also have some tiny bald bits in the front of my hairline due to scratching and these bits have also filled back in.
These tablets are huge but eat something afterwards so they don’t feel stuck in your throat.
I have to also mention….i have not become more hairy in other places…eg armpits etc! Which is a relief!! 😂
Also they are expensive but I’ll be buying some more next week after going a month and a half without them due to having to scrimp and save.
These are worth every penny though and especially now that I’m 53, hair loss is inevitable but can be prevented if you can afford the subscription.
These absolutely work! Even better than the gummies!!
I love them, and I guess, we do have to pay extra for things that work.
7 April 2026
Unprompted review
Reply from Hairburst
Hi Victoria,
Thank you so much for taking the time to share your experience with us. It really means so much.
We completely understand how challenging it can be to deal with family traits like a receding hairline, so it’s genuinely wonderful to hear that you’re now noticing new baby hairs coming through—especially in areas where nothing had grown before, along with the smaller spots affected by scratching starting to fill in again. That’s exactly why we created our Hairburst: to nourish hair from within and support healthy, confident growth.
We hear you on the tablets too—they are on the larger side, but that’s because they’re packed with all the nutrients and carefully selected ingredients your hair needs. Taking them with food is a great tip—thank you for sharing that!
And your comment about not becoming hairier elsewhere made our team smile —but don’t worry, that’s definitely not the goal! Hairburst is all about supporting healthy hair exactly where you want it.
It’s wonderful to hear that the gummies have served you well over the years, and we’re thrilled that the Advanced+ Hair Formula is now delivering the results you were hoping for. Helping everyone find the best solution that truly works for them is exactly what we aim for—so everyone can feel confident, supported, and nurtured along the way.
Thank you again for your trust—we’re delighted to be part of your haircare journey.
Warm regards,
Hairburst Customer Care Team
Love the product
Since my work colleague told me about hair burst I have loved using the product ever since , but I definitely need to keep with how many times to use it again ( I keep forgetting ) lol but I love it and I also take the multi vitamins too which help a lot :)
22 January 2026
Reply from Hairburst
Hi there,
Thank you for taking the time to review us!
We're so happy to hear that you're loving your order so far - we're so happy to hear this and we really appreciate your support!
Team Hairburst x
Be AWARE
Be AWARE - THIS IS A SCAM!
Even when you chose one time purchase they activate the subscription, even when you ask them not to send you another pack they do and they charge you and when you ask to return it they say you have to pay for it and they take no responsibility to actually receive it and pay for it! This is not a real company, it's SCAM and all their positive reviews are fake and AI generated
3 April 2026
Unprompted review
Reply from Hairburst
Hi there,
Thank you for sharing your experience, and I’m truly sorry to hear about the frustration and inconvenience this situation has caused you. I completely understand how upsetting it must feel, especially when expectations around a one-time purchase and communication weren’t met.
Please know that we take what you’ve shared very seriously. A member of our team will personally reach out to you to look into everything in detail and make this right. We’ll walk through what happened together and find the most appropriate resolution for you—whether that means arranging a replacement or issuing a refund, depending on what best fits your situation.
I also want to gently reassure you that any reviews you may have seen, whether positive or negative, are from real customers who are sharing their honest experiences. We do not use AI-generated feedback, as trust, transparency, and authenticity truly matter to us.
We genuinely appreciate you bringing this to our attention. Your experience is not something we take lightly, and we are committed to resolving this with care and respect.
Warmly,
Hairburst Customer Care Team
I am very happy with the delivery and…
I am very happy with the delivery and the products as well. Excellent quality and see difference after first use!
13 March 2026
Reply from Hairburst
Hi Alexandra,
Thank you for your wonderful feedback—we’re truly delighted to hear that your order arrived smoothly and that you’re enjoying our products.
It’s especially rewarding to know you experienced visible results after your very first use of the shampoo and conditioner. That’s such an exciting start!
We’re so pleased to have met your expectations and can’t wait for you to see even more results over time.
Kind Regards,
Hairburst Customer Care Team
Reply from Hairburst
Hello Claire,
We truly appreciate your continued support—it means so much to us. We're delighted to hear that your experience has been consistently great over time.
It’s a pleasure to be part of your haircare journey, and we look forward to continuing this journey with you.
Warm regards,
Hairburst Customer Care Team
Love
Always use the longer stronger hair products, hair is in better condition since using them, I use the volume spray too, just recently changed to the dry damage one and its really sofened my hair, quick delivery and always good deals, it's all sulphate free too 🥰
20 February 2026
Reply from Hairburst
Hello Nic,
Thank you so much for sharing your experience with us!
It’s wonderful to hear that our Longer, Stronger Hair range is making your hair feel healthier and in better condition. We’re especially happy that the Dry & Damaged range and the Volume & Growth Elixir have helped soften your hair. Finding the right match for your hair and scalp can make all the difference, so it’s great that you’ve found what suits you.
We’re also glad your orders arrive quickly and smoothly—it’s always nice when the little details make your experience even better. Thank you for letting us be part of your haircare journey, your support truly means so much to us.
Warm regards,
Hairburst Customer Care Team
Reply from Hairburst
Hi Tracy,
We’re so pleased to hear you had another great experience with us. Thank you so much for your continued support—we really appreciate it.
Kind regards,
Hairburst Customer Care Team
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