Hair + Me Reviews 

3,655
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 2,988 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online questionnaire is very simple to complete and that their tailored products arrive quickly right to the door. Many people deeply appreciate the thorough consultation process and notice very positive improvements in their hair volume, thickness, strength, and overall appearance over time. However, some people mentioned that they unfortunately experienced absolutely no noticeable changes in hair growth or retention after using the treatment for several months. A few other people also felt that postal shipments occasionally took a very long time to arrive and caused considerable frustration.

What people talk about most

Product

Clients share positive opinions on product, noting that medications and capsules are easy to take and... See more

Quality

Consumers find quality to be positive, highlighting noticeable improvements in hair thickness, strength, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the simple online consultation... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt shipments that often arrive... See more

Service

Users describe positive interactions with service, highlighting a thorough and easy consultation process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy process to order, quick delivery. Was referred by a friend who recommended the product. Only in first week of taking a daily tablet so can’t comment fully on outcome. However, have noticed less h... See more

Rated 5 out of 5 stars

Whilst the quiz is quite long and requires taking photos, they do seem to take time to genuinely review it - your prescription gets confirmed within a couple of days so they seem to manually review it... See more

Rated 5 out of 5 stars

I reached out to Hair+Me for information and guidance regarding hair loss. I am perimenopausal and over the last year, noticed increase in hair shedding especially when washing my hair and thinn... See more

Rated 5 out of 5 stars

Absolutely amazing service, the process of getting my treatment was extremely thorough, yet very easy to work through. I recieved my tablets quickly and began the process immediately. I’m only a coupl... See more


Company details

  1. Hair Product Store

Written by the company

Start tackling your hair goals and beyond with our online dermatology consultation.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.3

All reviews

(3,655)

2,843 reviews in the last 12 months

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Rated 4 out of 5 stars

Fast delivery

Fast delivery, website was full of knowledge but only been using for under a week overall either too soon to tell it works or it’s false should really have a money back guarantee if don’t work because paying a lot each month for something you have to wait 6 months to see if it works or not.

5 August 2026
Rated 4 out of 5 stars

Great communication and customer service

Great communication from the very start. The detailed information collected made me feel that this product was more likely to be effective than an off the shelf product. I was a little concerned that I may experience some of the potential side effects but again, there is transparency here, and so far I have not experienced any negative side effects. Early days but I am hopeful!

5 August 2026
Rated 1 out of 5 stars

I was sent tablets when I ordered th…

I was sent tablets when I ordered th liquid form

5 August 2026
Hair + Me logo

Reply from Hair + Me

Hi there,

We’re really sorry to hear this, that is definitely not the experience we wanted you to have with Hair + Me. We strive to help as many people with their hair needs as we can, but based on the personal and medical information you share with our Dermatology Team unfortunately, that is not always possible.

We are very sorry for the disappointment this has caused and we have shared your specific feedback with our team for the future improvement of our service.

Please can you drop our Dermatology Support Team a message at hello@hairandme.com? Our team will then be able to look into this and help you further.

Best wishes,
The Hair + Me Dermatology Support Team

Rated 1 out of 5 stars

EXTREMELY TOXIC FOR PETS

THERE WAS NO MENTION THAT IT IS LIFE THREATENING TO PETS.
Can a standard question please be whether or not you have a pet??? My treatment arrived and after applying it I googled Minoxidil only to find out that even trace amounts is highly highly toxic for dogs and cats! I'm standing here waiting for this product to dry, not sure if trying to wash it out is just going to spread it more, and it says only 24 to 48 hours after applying is it guaranteed absorbed. This is seriously concerning for pet owners to not have a warning!

3 August 2026
Unprompted review
Hair + Me logo

Reply from Hair + Me

Hi Kerry,

We appreciate you sharing your experience and we're very sorry for any inconvenience and distress caused.

Please kindly note that some of the active ingredients that we use in our treatments are toxic to cats and dogs - the main risk is them licking it off fingers/hair after use.

We do make sure to include this information on the packaging and in the support centre on our website, however we're sorry if this was not clear. Please rest assured your feedback has been shared with the rest of the team for the future development of our service.

We'd be more than happy to assist you further with this. Please, could you drop our Support Team an email at hello@hairandme.com? A member of the team will get back to you as soon as possible.

Best wishes,
The Hair + Me Dermatology Support Team

Rated 1 out of 5 stars

Cancelled after 3 weeks due to major shipping issues

I went to Hair + Me for minoxidil as I have suddenly started experiencing stress related hair loss. After paying for my first lot of it I had to wait almost a week for it to ship, then I hadn't even received my product after another week, I then contacted customer service and they shipped another one for me and "adjusted" my next shipment date. After a further week I finally received them, by which point I had already found some from another place that used a different shipping company and allowed me to purchase more in a single go. They also arrived before I even received a single one of the Hair + Me ones. I have now cancelled and when I checked my adjusted shipping date it was less than 2 weeks away which I guess makes sense since if it's shipped in 2 weeks it might actually arrive after another 3 with all the issues I had.

1 August 2026
Unprompted review
Hair + Me logo

Reply from Hair + Me

Hi Alexander,

We are sorry to hear that. Please email us at hello@hairandme.com and we would be happy to connect you with our Clinicians to discuss this further.

We’re sorry if the earlier billing came as a surprise. After your very first order, we send your second box a little sooner at 21 days instead of 28. Because we bill 1–3 days before your order ships, this can sometimes look like an “early” payment.

The reason we do this is to make sure you don’t run out and can keep your treatment consistent, without any gaps. After this second box, everything goes back to the regular 28-day frequency, so you’ll always know when to expect it.

We’ve made this little change based on customer feedback to help keep your results on track and your experience as smooth as possible.

Best wishes,
The Hair + Me Dermatology Support Team

Rated 5 out of 5 stars

Very easy and quick service

Very easy and quick service. Kept very simple and the application process to product is excellent. I have received my topical solution in the post and stated using straight away. Looking forward to seeing the results over the next 6 months or so.

1 August 2026

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