I received my products very quickly and in good order. It would have been nice to receive a couple of samples with my order or travel size items of the ones I purchased, but did not. Another nice to h... See more
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See what reviewers are saying
I was very happy again with the many products I could choose from, the easy navigation, and Haibu's excellent service. I particularly like the choice given for a delivery date - this week, next week a... See more
Company replied
I’ve placed multiple orders and I am very pleased with how quickly they deliver the product. As for the product itself, it’s exactly as described. However, I encountered one issue with my last order... See more
Wonderful service. I received my order very quickly (ordered it in the evening, the next day at lunchtime I already had the goods). Everything was neatly packed. The quality of the product is excelle... See more
Company details
About Haibu
Written by the company
haarproducten
kappersbenodigdheden
Vegan
Over ons
Wij zijn dé groothandel voor hair- & beauty professionals. Wij zorgen er graag voor dat jij als professional alles in huis hebt om jouw klanten zo goed mogelijk te helpen. En als we zeggen dat je er alles vindt, dan bedoelen we ook álles.
Je vindt er bekende merken zoals L'Oréal, Schwarzkopf en Goldwell, maar ook exclusievere merken zoals Mediceuticals, Shu Uemura, Alterna, SLA Paris, Kevin Murphy en Elleure. Scherpe prijzen en meestal dezelfde dag nog verzonden. Dus heb je vandaag het laatste beetje shampoo gebruikt terwijl je toch écht dacht dat je nog een fles op voorraad had? Geen zorgen, bestel dan vóór 23:59 uur en je hebt het de volgende dag in huis.
Wij bieden jou een razendsnelle en betrouwbare levering en een ruim assortiment met meer dan 200 merken. En dat allemaal voor de scherpste prijs! Haibu is er voor jou: de professional in het kappersvak die geniet van iedere dag in de salon.
Snel en gemakkelijk
Bij Haibu streven wij ernaar om alles zo snel en gemakkelijk mogelijk voor jou te regelen! Zo zorgen wij ervoor dat er dagelijks nieuwe kappersproducten aan ons haar en beauty assortiment worden toegevoegd, dat deze zijn voorzien van uitgebreide product informatie en altijd een scherpe prijs hebben!
shop nu!Contact info
Batterij 7, 7141 JL, Groenlo, Netherlands
- +31 (0)545-721091
- info@haibu.nl
- haibu.nl
Haibu APP
4.6
Excellent
64K reviews
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Very happy with the products!
12 December 2025
Extremely fast delivery of high quality…
Extremely fast delivery of high quality products 😊
5 December 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
My parcel was not delivered
My parcel was not delivered, but I paid for it!!!!
Check the order for Olga Chalova, you wrote that it was delivered on 27th October, but it wasn't. I want the parcel or my money back!!!!
27 October 2025
Reply from Haibu
Dear Olga Chalova,
Thank you for your review. We’re very sorry to hear that you haven’t received your order, that’s certainly not the experience we want for our customers. Our apologies for the inconvenience.
Please contact our customer service team at klantenservice@haibu.nl or by phone. We’ll be happy to look into this right away and make sure you receive a proper solution.
Kind regards,
The Haibu Team
Transparent and quick delivery
22 October 2025
Fast and good price
The products arrived on time and they are good quality and with a good price
22 October 2025
Always a great experience
Easy service. The product arrived within less than 24 hs after I made the purchase.
22 October 2025
I placed an order ten days ago and…
I placed an order ten days ago and until now I have not received my order and I have not received any email explaining to me the reason for the delay
8 October 2025
Reply from Haibu
Dear Safa Shaikhaleid,
Thank you for your review. We're sorry to hear you haven't received your order yet. We recommend contacting our customer service, who will look into this for you.
We hope this has provided you with some additional information and that we hope to see you again next time.
Kind regards, Team Haibu.
Very good service overall
The answer from customer servce via email was very fast. I had to return some products (I ordered the wrong ones) and this was not a problem, full and fast refund. And good prices for my products!
8 October 2025
Customer Care saved the day
There were problems with the website (when I put in my address for shipping the website was saying that my address was wrong and didn't let me move forward unless I put it incomplete) -> my order was sent back to sender. But luckily the Customer Care didn't their job and I finally got my package. I give 4 stars now for the CC that actually solved my problem on the spot. But if next time I still can't put my address correctly, I will give up and find another website. I mean I don't have time to do this every time when I order. There are other websites that actually work. Products were good.
22 September 2025
Very good experience!
13 September 2025
This is a very good mask
This is a very good mask, it really works, and my hair is easy to comb after use! I'm very happy with my choice.
13 September 2025
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