I have just taken out insurance with Hagerty and my experience of their initial service has been excellent. Plenty of communication with real people, not automated bots, foreign call centres or staff... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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First class service, knowledgable and informative, provided all I needed verbally and in writing with no fuss or delay. Real car enthusiasts which is nice, was going to get a second quote but decided... See more
Company replied
I didn’t have to wait long for someone to answer the phone. That person was helpful and knowledgable and we were able to discuss my requirements. The quotation came through very promptly and we were a... See more
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Got quote online but needed to check a couple of things, one being I couldn’t find my owners club, this was added and saved me another £30! They seem to have a lot of things as standard whereas others... See more
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Company details
Written by the company
Your special car deserves special cover. That’s why Hagerty offers unique and customised cover, designed specifically for classic cars and classic motorcycles. Our policies include features designed for classics and collector vehicles such as, UK and EU roadside assistance and recovery, agreed value, salvage retention and more as standard.
Contact info
United Kingdom
- hagerty.co.uk
4.7
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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A great professional company and very…
A great professional company and very easy to deal with. Never needed to claim so can't comment on how good they are in an emergency. I didn't renew with them this year as they were a lot more expensive than a similar policy from another reputable classic car insurer but will certainly try them again next year for a new quote.
21 August 2025
Unprompted review
Reply from Hagerty UK
Hello Carl, thank you for taking the time to leave positive feedback about your experience with us. We're sorry to see you go, but hope to get the opportunity to quote for you again in the future.
Reply from Hagerty UK
Thank you for taking the time to leave positive feedback and for choosing Hagerty for your insurance.
Always a please..
It’s always a please to deal with Hagerty. The staff are enthusiasts and understand the needs of a classic car owner
6 August 2025
Reply from Hagerty UK
Hello Camilla, thank you for taking the time to leave positive feedback about your experience with us and for choosing Hagerty for your classic car insurance.
Brilliant very easy and fast
5 August 2025
Reply from Hagerty UK
Thank you for taking the time to leave positive feedback and for choosing Hagerty for your insurance.
It appears that I could have saved…
It appears that I could have saved approximately £200 by looking for other deals elsewhere. A grim fact to view after I've just handed over the monies to Hagerty!
11 August 2025
Reply from Hagerty UK
Thank you for taking the time to share your feedback. We understand it can be frustrating to see other prices after purchasing a policy.
While there may be cheaper options available, we aim to provide exceptional value through the benefits we include as standard - at no extra cost to you - such as Agreed Value, UK & EU Breakdown & Recovery, Legal Expense Cover, and Salvage Retention. We believe these features offer comprehensive protection and peace of mind, which may not be included in lower-priced policies.
If you'd like, we'd be happy to review your cover in detail to ensure you're getting the full benefit from everything included in your policy.
Reply from Hagerty UK
Thank you for taking the time to leave positive feedback and for choosing Hagerty for your insurance.
Easy and Effective
It’s a bit early to say. However the quotation process was clear, easy and effective!
1 August 2025
Reply from Hagerty UK
Hello Alistair, thank you for taking the time to leave feedback and for choosing Hagerty for your insurance.
All ways some one to speak to when ever. I have question to ask.
My classic motor cycles have been coverd with your company for. 5 years. +. And have been. Very happy with the service I get from you.
1 August 2025
Reply from Hagerty UK
Hello Geoffrey, thank you for taking the time to leave us great feedback - we appreciate your loyal custom. Thank you for choosing Hagerty for your insurance.
Great value and Simple
Reasonably priced, epic value for money and great customer service. No faff cancellation too - sold my vehicle, took 30s on the phone to cancel. Other insurers would have still tried to convince me to stay despite no longer owning the thing! Brilliant.
11 August 2025
Unprompted review
Reply from Hagerty UK
Hello Max, thank you for taking the time to leave positive feedback about your experience with us and for choosing Hagerty for your classic car insurance.
Renewing my policy
The lady that dealt with my renewal was extremely helpful and professional, explained every thing thoroughly, and gave me various options on reducing my renewal price.
Very pleased with the service 👌
6 August 2025
Reply from Hagerty UK
Hello Trevor, i'm so pleased to hear you had a great onboarding experience with us. Thank you for leaving a positive review and for choosing Hagerty for your insurance.
Very easy with 1 phone call ,everyone…
Very easy with 1 phone call ,everyone helpfull and polite
8 August 2025
Reply from Hagerty UK
Thank you for taking the time to leave positive feedback and for choosing Hagerty for your insurance.
Ease of cover and price
6 August 2025
Reply from Hagerty UK
Thank you for taking the time to leave positive feedback and for choosing Hagerty for your insurance.
An excellent service
An excellent service. An extremely helpful polite and friendly member of staff. Our transaction only took a few minutes with no problem. In a nutshell.....FIRST RATE. Thank you.
8 August 2025
Reply from Hagerty UK
Hello Alan, I'm so pleased to hear you had a great experience with us. Thank you for taking the time to leave positive feedback and for choosing Hagerty for your insurance.
I was pleased that the company phoned…
I was pleased that the company phoned to make sure about the renewal of the policy as I had missed an e-mail and then overlooked the renewal payment. So it was all paid up and the renewal successful. Thank you Hagerty.
7 August 2025
Reply from Hagerty UK
Hello Shirley, thank you for your feedback. I'm pleased to hear you had a positive experience and have renewed your policy for another year. Thank you for choosing Hagerty for your insurance.
Quick and easy
31 July 2025
Reply from Hagerty UK
Thank you for taking the time to leave positive feedback and for choosing Hagerty for your insurance.
Reply from Hagerty UK
Thank you for taking the time to leave positive feedback and for choosing Hagerty for your insurance.
It was so straightforward 10 out of 10
It was so straightforward 10 out of 10
and to speak to a person who’s knowledgeable.
4 August 2025
Reply from Hagerty UK
Thank you for leaving a positive review and for choosing Hagerty for your insurance.
Very straightforward.
Very straightforward, a simple to navigate website, no nonsense questions and a good price.
I have already recommended Hagerty to a classic car owning friend.
4 August 2025
Reply from Hagerty UK
Thank you for taking the time to leave positive feedback about your experience with us and for choosing Hagerty for your car insurance.
Nice polite professional staff
Nice polite professional staff, very helpful and easy to sort out details.
1 August 2025
Reply from Hagerty UK
Thank you for taking the time to leave a positive review and for choosing Hagerty for your insurance.
Very easy to use online great price…
Very easy to use online great price highly recommended
31 July 2025
Reply from Hagerty UK
Thank you for taking the time to leave a positive review and for choosing Hagerty for your insurance.
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