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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often exceed expectations and maintain their appearance even with prolonged wear. Many consumers appreciate the unique designs and the wide variety of choices available. The customer service is frequently highlighted as exceptional, with people commending the team's responsiveness, helpfulness, and willingness to assist with issues like incorrect sizing or delivery problems. The delivery service is also often described as fast and efficient. However, some customers mentioned occasional issues with delivery, specifically related to the postal service, though the company was quick to resolve these. A few people also noted that while the overall quality is excellent, some gold-colored items might show slight silvering over time.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality and durability of the... See more

Quality

Clients share positive opinions on quality, consistently praising the high quality of the jewelry, often... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the support team for... See more

Delivery service

Customers consistently report positive experiences with delivery services. Many reviewers praise the fast... See more

Order

Consumers find order to be positive, often expressing satisfaction with their purchases. Many reviewers... See more

Based on these reviews

Rated 5 out of 5 stars

I absolutely love the design of the Stargirl and Starboy rings — they look even better in real life. On top of that, the customer service was outstanding. I contacted Haedes about exchanging the s... See more

Rated 5 out of 5 stars

Recently bought 2 pieces - neckless for myself and ring as a gift for a friend. Both are reeeaaaly cool and good quality. Prices are really affordable and on top of that contact with a seller is very... See more

Rated 5 out of 5 stars

Haedes is a great website for some of the coolest designs of jewlery I've ever seen. The prices are really cheap for the high quality you get from them. I bought the Swimming necklace and got a lot o... See more

Rated 5 out of 5 stars

I ordered a necklace and two rings from Haedes. The jewelry is beautiful and the quality is impressive, especially for the price. The necklace fits perfectly, the rings were a size too big for me, b... See more

Rated 5 out of 5 stars

Customer service was amazing. I ordered the wrong color necklace and Quentin was super quick to respond with multiple options to exchange the package. Their process is super easy and not time consumin... See more

Rated 5 out of 5 stars

Had some issues with the delivery because of the postal service, but Haedes handled everything perfectly. They were super kind, quick to reply, and immediately offered to send a new package. Reall... See more

Rated 5 out of 5 stars

This shop is really cool. The choice is large, and are a subtle way to make a reference to your favorite artist and/or album. I hope they’ll have some other artist’s reference soon. I bought a ring a... See more

Rated 5 out of 5 stars

I was really surprised when I firstly discovered this website. I absolutely love the idea of blending jewelery with rap music style, and the way Haedes does it is unique. Their accessories shortly bec... See more

Rated 5 out of 5 stars

I have ordered 3 rings on the black friday sale and got one for free because of the 2 + 1 sale. One Ring was a Little Bit too small, then wrote an email to the Customer Service and the immediately res... See more

Rated 5 out of 5 stars

I’ve been ordering all my jewelry from this store for quite some time now and I’ve never been disappointed! The jewelry is very good quality and has never tarnished or been damaged, even though I’ve b... See more

Rated 5 out of 5 stars

I received my Blond ring a few days ago. I purchased it as a gift but I incorrectly purchased the wrong size. The Haedes team swiftly responded back with solutions! The ring feels amazing and doesn’t... See more

Rated 5 out of 5 stars

Arrived really quickly, the ring is adorable and feels very well made. I accidentally ordered the wrong size and it was too big, but the seller was incredibly kind and sent me the right size for free—... See more

Rated 5 out of 5 stars

This was my first time ordering from here and I loved it I was buying a gift for my boyfriend loves ur jewellery and it fits his taste for music. I ordered a ring but since I had to guess the size unf... See more

Rated 5 out of 5 stars

Bought a Utopia ring and got to say the quality is higher than I expected. The whole process was smooth and speedy from online order to my door. Needed to exchange due to ordering the wrong size but t... See more

Rated 5 out of 5 stars

I ordered multiple items from this company and they arrived within a very reasonable time. All the items I ordered are in great condition and look exactly as they do in the photos. I accidentally orde... See more

Rated 5 out of 5 stars

Really happy with the ring, it looks great and feels good quality. I contacted support about a size change and they replied quickly and were genuinely friendly. Overall a great experience, and I’ll... See more

Rated 5 out of 5 stars

I can’t really say anything bad about this company. Firstly their products are beautifully made. There is such a huge variety of artists and jewelry that every fan should be able to find something fo... See more

Rated 5 out of 5 stars

I accidentally ordered the wrong size and they got back quickly and are super easy to work with. Customer service is absolutely amazing. Their products are also top tier with the artists they have and... See more

Rated 5 out of 5 stars

The rings are perfect and even though one of the rings didn’t fit, which was an issue on my part, the company offered a free exchange and the service was wonderful! Great products too that I wear ever... See more

Rated 5 out of 5 stars

I ordered a 21 Savage ring expecting the quality to be subpar but the minute it came I was shocked. The detailing is amazing and it feels perfect, I ordered the wrong size but they’re so free and easy... See more

Rated 1 out of 5 stars

I’ve ordered a product and I still haven’t received and I’m still waiting for the product I have purchased

Company replied

Rated 5 out of 5 stars

Amazing quality of the ring. I am a crazy Kendrick fan and to see this piece with the quality and accuracy it has at an affordable price was great. We also reached out to the company and they had grea... See more

Rated 5 out of 5 stars

Really happy of my products ! I bought a ye ring and a divine feminine necklace and all my friends said they loved it ! After two months, I can confirm that they have great quality :) Finally, the s... See more

Rated 5 out of 5 stars

Bought a ”Stargirl” ring for my girlfriend and she loved it; accidentally ordered the wrong size though but there was no issues what so ever with getting it replaced. Fast shipping, great customer ser... See more

Rated 5 out of 5 stars

I’ve order 2 rings from this brand so far, the first one 2 years ago ; I literally do everything with it (shower, sleep) and it still looks perfect. I needed to change the size of the second one so I... See more

Rated 5 out of 5 stars

I ordered the utopia ring and quickly noticed it’s great quality and looks just as it does on the website. The packaging is very sleek and professional, and when requesting a size change for my ring c... See more

Rated 5 out of 5 stars

I ordered 2 chains and a ring from Haedes when I recently saw their ad. I really like the music inspired jewlery and appreciated the design and quality. As my Ring was too small I sent a message and... See more

Rated 5 out of 5 stars

Great Quality Custom Jewelry and responsive customer service. Ordered the wrong ring size and they were super helpful and quick with the exchange process. Really loved the customer service, will order... See more

Rated 5 out of 5 stars

I have bought one Flowerboy ring a year back and it is amazing. Still looks great and hasnt really had any problems other then the gold looking a tiny bit silver. I bought a Call Me If You Get Lost ri... See more

Rated 5 out of 5 stars

I am so impressed with the quality of this jewellery… it’s heavy (in a good way) and has a lovely finish. I ordered a size too big but Quentin has got back to my email about how to resolve this really... See more

Rated 5 out of 5 stars

I’m really happy with my order. The necklace looks even prettier in real life it has such a nice shine! The rings are lovely too and feel high-quality. I just needed a different size, but the custome... See more

Rated 5 out of 5 stars

Didn't got my necklace yet, but the customer service is fantastic. I accidentally put wrong address for my shipment and it got sent back. I wrote email and next day I got a response and I'll get my ne... See more

Rated 5 out of 5 stars

I have ordered two rings form Haedes and both times I can say I’m am very happy with what I got. Everything about them feels high quality, from the rings themselves to the box they arrived in. The r... See more

Rated 5 out of 5 stars

I ordered a ring and I have to say the quality is outstanding, from the material to the processing and engraving. The packaging also feels really fancy and high quality. Needless to say, I am complete... See more

Rated 5 out of 5 stars

The design is stunning and the ring looks even better in real life. Very happy with my purchase and the customer service is super friendly and helpful. Would definitely recommend!

Rated 5 out of 5 stars

I ordered the blond ring, and it shipped quickly. The ring itself is beautiful, I love it so much. I miscalculated my size, and customer service responded me quickly with a solution. I highly recommen... See more

Rated 5 out of 5 stars

Really good quality ring and very fast shipping. Exactly like the pictures! Also the costumer service was very kind and helpful! Would definitely recommend purchasing from this website 😀

Rated 5 out of 5 stars

I recently ordered a ring, but it was a bit small, and upon contacting the team, they assisted me and helped me with getting the right size. The quality of the ring is better in person, and definitely... See more

Rated 5 out of 5 stars

Bought a ring for my draughters birthday and it was so well deliverd and really nice! But unfortunately a size too big. And then there is Quinten with a quick and generous reply, that the good size wi... See more

Rated 5 out of 5 stars

I purchased the "Divine Feminine" necklace, which is very pretty and seems to be of very good quality. The website is attractive, the prices are affordable, and the service is impeccable. I recommend... See more

Rated 5 out of 5 stars

I have ordered a lot of jewelry from this site and have never been disappointed! The products are very high quality, they are delivered quickly, and customer service is very responsive! I definitely r... See more

Rated 5 out of 5 stars

Excellent company, shipped my items very quickly. Good prices for their products and high quality products. Amazing customer service team. Would buy from this company again

Rated 5 out of 5 stars

The quality of the rings are amazing, I bought 2 rings but unfortunately got the wrong size for 1 and the exchange is really easy and they're really helpful and clear on what to do. I 100% recommend... See more

Rated 5 out of 5 stars

I had a ring ordered from Haedes for the first time a while ago to match with my best friend. The ring had came in fairly quick and looked fantastic. It is easily one of my favorites. When I had a que... See more

Rated 5 out of 5 stars

The customer service was amazing very quick to respond, and was very kind. I love the product, the design is amazing (I bought the Frank Ocean Necklace) my girlfriend loved it. And the quality is fant... See more

Rated 5 out of 5 stars

I ordered a starboy ring a long time ago and the quality is incredible the details aswell. In addition, a fast delivery. I fully recommend Haedes, I love the concept.

Rated 5 out of 5 stars

everything was amazing, the quality is very good, the shipping only took a couple of days, the service was great. And overall it was just perfect. Definitely recommend

Rated 5 out of 5 stars

Bought a couple of pieces a year ago, and they have been amazing! Just bought another and it shipped straight away. Quality is perfect, and their customer service is great too. Would recommend!

Rated 5 out of 5 stars

The quality of the pieces and the price is superb and so is the support team! Had an issue where I mistakenly sized a ring for the wrong finger AND size... However, the team was very quick and genero... See more


Company details

  1. Jewelry Store

Written by the company

Stainless steel jewelry inspired by your favorite artists!


Contact info

4.9

Excellent

TrustScore 5 out of 5

311 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Deserved 5 stars

I can’t really say anything bad about this company. Firstly their products are beautifully made. There is such a huge variety of artists and jewelry that every fan should be able to find something for them.
The shipping is fast and easy and the communication is great. Very trustable. The company should be much more famous and successful for their great work.I already bought two rings and I will probably order again.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Bought a Utopia ring and got to say the…

Bought a Utopia ring and got to say the quality is higher than I expected. The whole process was smooth and speedy from online order to my door. Needed to exchange due to ordering the wrong size but the team were very quick to help and easy to communicate with!

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality and never disappointed

I’ve been ordering all my jewelry from this store for quite some time now and I’ve never been disappointed! The jewelry is very good quality and has never tarnished or been damaged, even though I’ve been wearing it for a long time. The quality-price ratio is excellent. I definitely recommend it!

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Peak jewlery

Haedes is a great website for some of the coolest designs of jewlery I've ever seen. The prices are really cheap for the high quality you get from them. I bought the Swimming necklace and got a lot of compliments for it in such a short time from friends, family and once even from a stranger:D
They really know what they are doing, and this review shouldn't sound like me glazing them, but you have to be honest to yourself when something is really really good, and this is peak jewlery right there, I don't have a single bad thing to say about them

18 January 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful ring and great quality!

The design is stunning and the ring looks even better in real life.
Very happy with my purchase and the customer service is super friendly and helpful.
Would definitely recommend!

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience. I bought some rings and the quality is really nice, as well as the quick delivery! The team is also very reactive for any questions.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent products and service !

Really happy of my products !
I bought a ye ring and a divine feminine necklace and all my friends said they loved it ! After two months, I can confirm that they have great quality :)
Finally, the service is really good : I contacted them for a size issue and they replied immediately !!

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Great ring and excellent customer support

Really happy with the ring, it looks great and feels good quality.
I contacted support about a size change and they replied quickly and were genuinely friendly.
Overall a great experience, and I’ll definitely recommend Haedes to friends.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality and great customer service

I am so impressed with the quality of this jewellery… it’s heavy (in a good way) and has a lovely finish. I ordered a size too big but Quentin has got back to my email about how to resolve this really quickly with a solution. I will definitely order again as the jewellery makes such a good, unique gift.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a new ring

I recently ordered a ring, but it was a bit small, and upon contacting the team, they assisted me and helped me with getting the right size. The quality of the ring is better in person, and definitely worth the price.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Recommend them all the way!

The quality of the rings are amazing, I bought 2 rings but unfortunately got the wrong size for 1 and the exchange is really easy and they're really helpful and clear on what to do.
I 100% recommend them and love the selection of rings etc. that they do

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, shipped my items very quickly. Good prices for their products and high quality products. Amazing customer service team. Would buy from this company again

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Stunning rings!

I had a ring ordered from Haedes for the first time a while ago to match with my best friend. The ring had came in fairly quick and looked fantastic. It is easily one of my favorites. When I had a question regarding the ring, customer service was quick to respond and very nice. I honestly would love to get more stuff from here to gift to my other friends.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

The rings are perfect and even though one of the rings didn’t fit, which was an issue on my part, the company offered a free exchange and the service was wonderful! Great products too that I wear every day. Overall amazing experience!

3 January 2026
Unprompted review

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