HADFIELDS TRANSPORT LIMITED Reviews 43

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service, highlighting its efficiency, punctuality, and the care taken with items, even for complex or heavy deliveries. People frequently commend the staff for their exceptional helpfulness, politeness, and professionalism, often going above and beyond expectations. Reviewers are particularly impressed with the overall service, noting its reliability, excellent communication, and the company's ability to accommodate specific needs and tricky situations. Many consumers appreciate the proactive updates and the smooth, hassle-free process from start to finish.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, highlighting the professionalism and helpfulness of the... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's professionalism,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a delivery that needed a lot of planning - out of hours, 3 man delivery, unpack & position, RAMS needed etc etc. Aarron and his team were amazing ! They kept me informed during the whole proc... See more

Company replied

Rated 5 out of 5 stars

What a refreshing change to receive a delivery from someone who really cares! The delivery arrived on-time (with a phone call to let us know they weren't far away) and both drivers were the most happi... See more

Company replied

Rated 5 out of 5 stars

We are a small primary school and have just taken delivery of a 7 foot industrial fridge from Hadfields Transport Ltd. Helpful and polite! Going above and beyond service is a rare thing for school... See more

Company replied

Rated 5 out of 5 stars

we booked super last minute and almost immediately received a feedback. the whole process was super easy going, the prices are super fair. toilets and shower is clean and warm. their staff is super su... See more

Company replied


4.7

Excellent

TrustScore 4.5 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dangerous drivers

Dangerous drivers who accept no liability and a transport office that backs them up all the way.

28 January 2022
Unprompted review
HADFIELDS TRANSPORT LIMITED logo

Reply from HADFIELDS TRANSPORT LIMITED

We apologise that you feel the need to leave a one star review. On this occasion, we were unfortunately dealing with conflicting information.

Rated 1 out of 5 stars

Disgrace of a company

What a horrible company! Do not use them for any transporting.

Requested a fruit machine delivery on the 29th of August, still waiting after being told it will be this date and then this date. Two weeks delivery time is bad and then to have to wait a further week is a joke.

I ordered two fruit machines at the same time one was delivered by a friendly local delivery service who had it collected and dropped of in two days and the other was arranged with this company where it will be over three weeks before I receive it. With the other delivery service, I paid £90 to have it dropped off and collected within two days and with this company who are meant to be professionals, I am paying £110 and having to wait three weeks and being told lies by the customer services.

Do not use unless you want to be taken the mick out of.

Charging £110 for delivery which is overpriced as hell and then to be taken the mick out of. What a disgrace of a company.

AVOID AT ALL COSTS! FIND SUITABLE ALTERNATIVES!

14 September 2017
Unprompted review
Show reviews in all languages. (43 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look