I ordered several of these knives last week and am excited to be able to give these to family members that will appreciate the quality. Ordering is easy, just wish that I could have ordered the pocke... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Fantastic products - every bit as good as the reviews say they are and an absolute bargain at the price. Really high standard and the best I've used for cooking. On top of this the service is utte... See more
Company replied
I love knives in general the Haarko is so pretty I almost didn't want to use it but I have used it only 5 times it slices through meat like a hot knife though butter im very happy I only cut myself on... See more
Company replied
It was easy. But be careful about offering too many 'additional bonuses' as those start to annoy. People want to make their purchase and go!
Company replied
Company details
Written by the company
Haarko knives were created out of passion for the art of cooking. We wanted to revolutionise the market by being the first to ever create a specialised Kitchen Knife with a unique blade.
Contact info
United States
- +1 (931) 223-0006
- reputation@haarko.com
- haarko.com
4.6
Excellent
317 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
hillbilly sharp
they are as sharp as advertised and have held their edge for the 3 years that I have had them. I love them.
9 March 2026
Unprompted review
Reply from Haarko
Hello George,
Thank you for your wonderful feedback! We're delighted to hear that you're enjoying your purchase and that the knives have maintained their sharpness over the years.
If you need any assistance, please don't hesitate to reach out to our customer service team at https://support.haarko.com
Haarko Support Team
I have the baby brother matsato knife and love it
Great knives excellent craftsmanship looking forward to putting my new haarako to use
13 February 2026
Unprompted review
Reply from Haarko
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you appreciate the craftsmanship of our knives and are excited about using your new Haarko.
If you have any questions or need further assistance, please contact our customer service team at https://support.haarko.com
Haarko Support Team
I have shopped here multiple times
I have shopped here multiple times. They ship fast, orders are accurate and packed well. Affordable prices. Great gifts.
10 January 2026
Unprompted review
Reply from Haarko
Hello,
Thank you for your wonderful review and for being a loyal customer. We are delighted to hear that you have consistently had positive experiences with us, including fast shipping, accurate orders, and well-packed gifts at affordable prices. Your satisfaction is our priority, and we look forward to serving you again soon.
If you ever have any questions or need assistance, please don't hesitate to contact our customer service team at https://support.haarko.com
Haarko Support Team
Reply from Haarko
Hello Suzanne,
Thank you for your positive feedback. We are thrilled to hear that you found the process easy, as it is always our goal to provide a seamless experience for our customers. If you ever have any questions or need further assistance, please feel free to reach out to our customer service team at https://support.haarko.com.
Thank you once again for taking the time to share your experience.
Haarko Support Team
Great products
9 December 2025
Unprompted review
Reply from Haarko
Hello Adam,
Thank you so much for your kind words and 5-star review. We're thrilled to hear that you love our products. Your satisfaction is our priority, and it's wonderful to know we are meeting your expectations.
If you ever have any questions or need assistance, feel free to reach out to our customer service team at https://support.haarko.com.
Thank you for your support.
Haarko Support Team
Reply from Haarko
Hello Alain,
Thank you for your wonderful 5-star review! We are thrilled to hear that you are enjoying our product. Your feedback is greatly appreciated and motivates us to constantly strive to provide the best experiences for our customers.
If you have any questions or need assistance, please feel free to reach out to our customer service team at https://support.haarko.com.
Thank you for choosing Haarko.
Haarko Support Team
The knives are beautiful. Just received them. Have not tried them yet.
The knives are beautiful.
7 December 2025
Unprompted review
Reply from Haarko
Hello Mr. Gary Welch,
Thank you for your review, we are delighted to hear that you find our knives beautiful. We truly appreciate your positive feedback and hope you continue to enjoy using them.
Haarko Support Team
Make purchase’s easier
I would appreciate a page with all the products in one place. I do not like the scrolling and pricing tactics. Sheaths should be on knife page.
4 December 2025
Unprompted review
Reply from Haarko
Hello Lyle Thomason,
Thank you for taking the time to share your feedback. We understand your concerns about the website layout and product listings, and we apologize for any inconvenience this may have caused.
Your suggestions regarding the product display and sheaths placement have been noted, and we will definitely pass them along to our web development team for consideration in future updates.
If you have further questions or need assistance, please feel free to reach out to our customer service team at https://support.haarko.com.
Thank you for your understanding.
Haarko Support Team
After buying the Matsato
After buying the Matsato, it was a great knife. I decided I wanted the big knife to add to my barbaque collection.
1 December 2025
Unprompted review
Reply from Haarko
Hello Pete,
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your Matsato knife and decided to expand your barbecue collection with our larger knife. We take pride in providing high-quality products that enhance your cooking experience.
If you have any questions or need further assistance, please reach out to our customer service team at https://support.haarko.com.
Thank you for choosing Haarko.
Best regards,
Haarko Support Team
I've just received my 2 knives
I've just received my 2 knives, 2 sheaths and sharpening block and they are fabulous and I have just made another order. Well worth the money. Thank you so much.♥️
29 November 2025
Unprompted review
Reply from Haarko
Hello Catherine,
Thank you for your wonderful feedback! We're thrilled to hear that you are enjoying your knives, sheaths, and sharpening block. It's great to know they're proving to be worth the investment for you. We are truly grateful for your support and for placing another order with us.
https://support.haarko.com
Thank you once again.
Haarko Support Team
Reply from Haarko
Hello Michael Kendrick,
Thank you for your positive feedback! We're thrilled to hear that you are pleased with the quality and price of our products. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience.
If you ever have any questions or need assistance, please don't hesitate to contact our customer service team at https://support.haarko.com.
Thank you for choosing Haarko.
Haarko Support Team
I found it difficult to order Haarko sheaththe…
I found it difficult to order the sheath for Haarko knife and had to do a seperate order
10 November 2025
Unprompted review
Reply from Haarko
Hello Mark,
Thank you for your review and for bringing this issue to our attention. We apologize for the inconvenience you experienced while trying to order the sheath for your Haarko knife.
If you need further assistance, please contact our customer service team at https://support.haarko.com.
Thank you for your understanding.
Haarko Support Team
Like my other knives from you
5 November 2025
Unprompted review
Reply from Haarko
Hello Colin,
Thank you for your positive feedback! We're thrilled to hear that you are enjoying your new knife just as much as your previous ones. If you have any questions or need assistance, please feel free to reach out to our customer service team at https://support.haarko.com
Thank you for your support.
Haarko Support Team
I ordered several of these knives last…
I ordered several of these knives last week and am excited to be able to give these to family members that will appreciate the quality. Ordering is easy, just wish that I could have ordered the pocket knife and chef knife on the same order. Also want to find the leather sheaths, as I bought with my first order from your company.
30 October 2025
Unprompted review
Reply from Haarko
Hello Patsi Moffatt,
Thank you for your fantastic review and for choosing Haarko. We are thrilled to hear that you are satisfied with the quality of our knives and are excited to gift them to your family members.
We apologize for any inconvenience you experienced while trying to place combined orders or find the leather sheaths. For any further assistance or questions, please contact our customer service team at https://support.haarko.com.
Thank you for your support.
Haarko Support Team
Reply from Haarko
Hello Mary S,
Thank you for taking the time to leave a 5-star review on Trustpilot. We're thrilled to hear that you found our site easy to use. Your positive feedback is greatly appreciated and motivates us to continue providing an excellent online experience.
If you have any other feedback or need assistance, please do not hesitate to reach out to our customer service team at https://support.haarko.com.
Thanks again for your support!
Haarko Support Team
Reply from Haarko
Hello Arnold,
Thank you for your review and for sharing your positive experience with our checkout process. We're thrilled to hear you found it easy to use. If you have any further feedback or need assistance, feel free to reach out. Our customer service team is always here to help at https://support.haarko.com.
Best regards,
Haarko Support Team
Just received our Matsato knives and…
Just received our Matsato knives and they are beautiful! Gave one to our son who loves to cook. Now picking up some more tools. Very fine quality. Would recommend to any one who loves to cook and cook well.
1 October 2025
Unprompted review
Reply from Haarko
Hello Jennifer Anne Frolich Marcks,
Thank you for your wonderful feedback! We're delighted to hear that you're enjoying your Matsato knives and that your son loves them too. It's great that you're considering picking up more tools. We always strive to provide high-quality products for cooking enthusiasts. Your recommendation means a lot to us.
Haarko Support Team
Fantastic products and even better service!
Fantastic products - every bit as good as the reviews say they are and an absolute bargain at the price. Really high standard and the best I've used for cooking.
On top of this the service is utterly superb - every colleague I've dealt with has been super friendly, personable and helpful. I over-ordered one product by mistake and it was rectified and refunded within minutes online by a real person who was friendly and helpful. Follow up calls politely asking if I was happy with the product and that my other deliveries were on their way, just fantastic. Kloe who I dealt with over the phone was absolutely brilliant. After working for nearly 20 years in customer service I have to say this is possibly the best I've received, along with a product that does what it says it does and is superb quality. Cannot recommend them enough!
1 October 2025
Unprompted review
Reply from Haarko
Hello Andrew,
Thank you for your kind words and for taking the time to leave such a positive review! We are thrilled to hear that you are satisfied with both our products and our customer service. It's wonderful to know that our team, especially Kloe, was able to assist you efficiently and provide support that met your expectations. We truly appreciate your recommendation and support.
Should there be anything else you need or if you have any further questions, please don't hesitate to reach out to our customer service team at https://support.haarko.com.
Thank you once again for your feedback.
Best regards,
Haarko Support Team
I had to wait a long time on the phone…
I had to wait a long time on the phone - not great. There is no sheath available for the Haarko - also not great
22 September 2025
Unprompted review
Reply from Haarko
Hello Harriette,
Thank you for sharing your feedback with us. We understand how frustrating it can be to experience long wait times and appreciate your patience. We also acknowledge your concern regarding the availability of a sheath for the Haarko.
Please reach out to our customer service team at [https://support.haarko.com](https://support.haarko.com) so we can assist you further.
Thank you for your understanding.
Haarko Support Team
It was easyl
It was easy. But be careful about offering too many 'additional bonuses' as those start to annoy. People want to make their purchase and go!
17 September 2025
Unprompted review
Reply from Haarko
Hello Philip,
Thank you for your 5-star review and constructive feedback. We're glad to hear that you found the purchasing process easy. We appreciate your insight regarding additional bonuses and will certainly take this into consideration to enhance our customer experience. If you have any further thoughts or need assistance, our support team is here to help at any time at https://support.haarko.com.
Thank you,
Haarko Support Team
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