The Gutter Clean Company Reviews 199

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, friendliness, and efficiency. Many people appreciate the thoroughness of the work, with operatives often providing before and after photos and helpful advice. Consumers frequently mention the staff's punctuality and their ability to resolve issues effectively. However, some customers mentioned that while quotes were provided, there was no visual evidence of the completed work, and feedback on the condition of their guttering was minimal. A few other people also felt that the estimated job duration was not always accurate.

What people talk about most

Service

Users describe positive interactions with service, consistently highlighting the thoroughness and efficiency... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, politeness, and... See more

Based on these reviews

Rated 5 out of 5 stars

Good service, before and after photos taken to show work undertaken. Really easy to use website for booking and payment. Pay in 3 installments which is useful. Friendly and knowledgeable staff, overvi... See more

Rated 5 out of 5 stars

Muhammad was very professional and friendly. Kept me informed of what he was doing and showed where the blockages in the gutters were. He even carried out a water test to show how the water runs clea... See more

Rated 5 out of 5 stars

If you want your gutters cleared, these are the people to go to. Mohammed was very helpful and accommodating as regards scheduling, he was friendly and efficient. And, seeing the amount of muck he cle... See more

Rated 5 out of 5 stars

Had some bad experiances looking for tradesmen, but the gutter cleaning company excelled. Mike gave my house the full treatment in appalling weather, i will definetly be useing them again when needed... See more

Company replied


Company details

  1. Gutter Cleaning Service
  2. Cleaning Service
  3. Pressure Washing Service
  4. Render Cleaning Service

Written by the company

We are Gutter Cleaning Specialists; as well as providing a safe way to clean the gutters from the ground floor, we also provide gutter cleaning machines and accessories to the gutter cleaning industry. At the same time, we have helped many people start up their own 'done for you' gutter cleaning business through our Approved Contractor scheme. Along with gutter cleaning, we also provide the following services: Fascia and soffit cleaning Conservatory Cleaning Driveway cleaning Patio cleaning Solar panel cleaning Render wall cleaning Roof cleaning


Contact info

4.8

Excellent

TrustScore 5 out of 5

199 reviews

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1-star

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Rated 5 out of 5 stars

Did a good job

Did a good job of clearing and cleaning our gutters, soffits and down pipes at a competitive price. Would recommend.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

They're always great

I have had work done by this company a few times, and they're always really thorough. They do a great job. They're also really easy to talk to on the phone and listen to exactly what you need.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

An excellent and friendly service.

The service and customer service were both excellent.All staff were polite and friendly and were committed to providing a swift response. They were keen to ensure I was totally satisfied with their work. I contacted several companies before them and was not impressed by their responses so chose The zGutter Clean company and will use them in the future and I recommend them.Excellent staff.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Arrived on time

Arrived on time, friendly and helpful operatives. Carried the works quickly and efficiently. I was very pleased with results.l would certainly use this company again

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Very happy all round

Very happy all round. Professional, polite and friendly operative. Done quickly with no mess and explained in great detail what had been achieved, including before and after photos. Will use again

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Professional and courteous

Muhammad was very professional and friendly. Kept me informed of what he was doing and showed where the blockages in the gutters were. He even carried out a water test to show how the water runs clearly down the pipes, confirming they had been unblocked.
I would highly recommend this company.

2 March 2026
Unprompted review
Rated 4 out of 5 stars

A good service

They give a good service and the technicians are helpful and professional. The criticism I have is an ebooking system that requires you to fill in a complex set of descriptions of your house that they already have on file, and too many promotional emails.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Nothing but positive

We've not had a gutter clean for some time and needed some repair work. We had some issues with access and ladders, but was able to come up with a solution to get the work done. Came back another day to check after a rainfall and made some adjustments. Really friendly and professional.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and professional

Tristan is friendly and professional. He did a superb job cleaning our gutters, fascias and soffits, especially as we had left them a long time in between cleans! Would highly recommend.

13 February 2026
Unprompted review
Rated 3 out of 5 stars

Over £200 for 19 minutes of work

Over £200 for 19 minutes of work. No evidence of what my guttering looked like afterwards, the only feedback I had was that there was a bit of moss. I won’t be recommending or using them again. 3 stars because they turned up and quoted beforehand but I asked how long it would take and was told 2 hours and they had long ladders! No ladders were used at all.

11 February 2026
Unprompted review
The Gutter Clean Company logo

Reply from The Gutter Clean Company

Dear Mrs Bergey,

Thank you for your feedback. We’re sorry to hear you feel disappointed with the service.

Just to clarify a few points. The work was completed using our professional gutter vacuum system, which is designed to safely clear gutters from ground level without needing ladders in most situations. We do carry ladders on our vehicles, but they are only used where necessary if debris cannot be removed using the vacuum system.

In terms of timing, we don’t quote a fixed duration for gutter cleaning as every property and level of blockage is different. Instead, we provide arrival windows and a fixed price quotation in advance, which was accepted prior to the visit. The time taken on site can vary significantly depending on access and how full the gutters are.

Regarding photos, these are available on request and we’re very happy to provide them. As the job was only completed yesterday, we haven’t yet received a request for these, but we’d be glad to send them over.

We have tried to contact you directly to discuss your concerns and resolve this for you, but haven’t been able to reach you yet. Please feel free to contact us at the office so we can help.

Kind regards,
Jeremy
The Gutter Clean Company

Rated 5 out of 5 stars

Gutter and soffit clean

The booking process was very straightforward, and the two maintenance guys who carried out the work were first class...sorry,I didn't catch your names!!....The outside of my house now looks "GLEAMING"!! I am so pleased with the end result that I am going to take out an annual contract...THANKYOU!

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service all round

Tristan arrived on time, knew what needed doing, dealt with unexpected repairs and was thorough, polite, listened to my suggestions and did an excellent job, showing me photos of areas he had cleaned that I couldn't reach to see.

I had booked giving very little notice and had a tight time schedule, but the company fitted my job in.

I was extremely impressed and would definitely use this company again.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

As a newly widowed lady I am a bit wary…

As a newly widowed lady I am a bit wary of having tradespeople to my house. I need not have worried. The young man was very polite and efficient and left my property, including bins which had to be moved, exactly as he found it. He was polite and personable and professional. I am going to join the VIP club!

19 January 2026
Unprompted review

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