The Gutter and Cladding Company Reviews 142

TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

The quoting process was slick and professional; Simon provided a quote on the same day, which was impressive. Revising the scope of work was also straightforward, and this initial interaction gave... See more

Rated 5 out of 5 stars

Eric did a fantastic job of replacing our porch roof, and Gavin made a superb job of our cladding despite enduring the wettest February for years! We are delighted with the finished products. Thank yo... See more

Company replied

Rated 5 out of 5 stars

The professionalism and very high standards of quality and work is to be applauded. I am absolutely delighted and impressed with the results achieved with replacing my windows, especially... See more

Company replied

Rated 5 out of 5 stars

Had a problem with gutter, telephoned the company, they had operatives in the area who were able to attend on the way back from another job. The problem was easily identified, fixed, area was left cle... See more

Company replied

Company details

  1. Siding Contractor
  2. Door Supplier
  3. Gutter Cleaning Service
  4. PVC Windows Supplier
  5. Roofing Contractor

Written by the company

The Gutter & Cladding Company is a friendly, family run business with decades of experience serving Dorset and Hampshire. We have been in the home improvement industry for over 20 years, and have worked with many domestic and commercial customers, as well as private and state schools, local authorities and heritage buildings. We're extremely passionate about what we do and pride ourselves on providing a the best home improvement solutions for cladding, roofline and rainwater goods. We keep our values at the centre of everything we do and believe that practising honesty, integrity and fairness with everyone, from clients to suppliers, will always see the best results for all. As a result, unlike others, we will always provide the best offer first - no salesmanship - just expert advice that puts the client front-and-centre. Our goal is to be known as the best in Dorset and Hampshire thanks to our straight talking, expert-driven approach that always delivers results!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

142 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Good result but disappointing experience

The quoting process was slick and professional; Simon provided a quote on the same day, which was impressive. Revising the scope of work was also straightforward, and this initial interaction gave me confidence in choosing the company.
However, my experience took a downturn during the actual work. The fitter was unreliable with timekeeping, often failing to show up when promised. I involved Simon, who intervened & ensured the work was completed. He also adjusted the price a little which I appreciated.

The finished work looks good and I’m happy but the site was left quite messy after the job was completed, which was disappointing. While I appreciated the smooth quote process, the execution unfortunately fell short of expectations.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous cladding project

Fabulous project - professionally installed with no fuss and results spectacular. Has transformed my property. Would recommend G&CC especially for Hardie Plank installations.

2 March 2026
The Gutter and Cladding Company logo

Reply from The Gutter and Cladding Company

Thank you for your wonderful review. We’re thrilled that you’re so pleased with the transformation and the overall finish of your cladding project. Your recommendation means a lot to us.

Best regards,
The Gutter and Cladding Company Dorset

Rated 5 out of 5 stars

We're delighted

Eric did a fantastic job of replacing our porch roof, and Gavin made a superb job of our cladding despite enduring the wettest February for years! We are delighted with the finished products. Thank you.

19 February 2026
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Reply from The Gutter and Cladding Company

Thank you for your lovely feedback. We’re so pleased you’re delighted with the finished results. Eric and Gavin will be thrilled to hear your comments, especially given the challenging weather conditions! We truly appreciate you taking the time to share your experience.

Best regards,
The Gutter and Cladding Company Dorset

Rated 5 out of 5 stars

Superb Company you can trust.

The professionalism and very high standards of quality and work is to be applauded.

I am absolutely delighted and impressed with the results achieved with replacing my windows, especially with the “ snazzy” blue tinted glass that I asked for.

The whole process from quote to completion was seamless. Expertly managed by Jack with great communication throughout.

Eric and Charlie did a fantastic job with my cladding. Finished to a very high standard.

Dave and his colleague also did fantastic job replacing my windows.

In summary, superb quality, priced fairly and delivered by professionals.

Highly recommended and thank you all for such great service and excellent standards.

12 February 2026
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Reply from The Gutter and Cladding Company

Thank you for your fantastic review. We’re so pleased you’re happy with the finished results and that everything ran smoothly from quote through to completion. It’s great to hear our team’s workmanship, communication, and attention to detail made a positive impression.

We truly appreciate your recommendation and your trust in us.

Best regards,
The Gutter and Cladding Company Dorset

Rated 5 out of 5 stars

Had a problem with gutter

Had a problem with gutter, telephoned the company, they had operatives in the area who were able to attend on the way back from another job. The problem was easily identified, fixed, area was left clean and tidy, very good service. Would not hesitate to recommend,

3 February 2026
Unprompted review
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Reply from The Gutter and Cladding Company

Thank you for your feedback, Dawn. We’re pleased we were able to attend promptly and resolve the issue efficiently. It’s great to hear you were happy with the service and the tidy finish, and we really appreciate your recommendation.

Best regards,
The Gutter and Cladding Company Dorset

Rated 5 out of 5 stars

Excellence Service!

We had new guttering, soffits, and front cladding fitted to our bungalow. The quality of the work and materials was excellent, and the team were professional, friendly, and tidy throughout.. A great job, really happy, and I would highly recommended this company.

15 January 2026
Unprompted review
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Reply from The Gutter and Cladding Company

Thank you for taking the time to leave such a positive review, Steven. It’s great to hear you’re pleased with the new guttering, soffits, and front cladding, and that the team delivered a high standard of work from start to finish. We really appreciate your recommendation.

Best regards,
The Gutter and Cladding Company Dorset

Rated 5 out of 5 stars

Great Company to use.

This is the third time I have used this Company for various different jobs. They've done a great job each time, Eric and Charlie work very hard and get the job done without any fuss. This time they sorted what was a big problem for me so I'm a very happy customer. Would 100% recommend this Company.

28 January 2026
Unprompted review
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Reply from The Gutter and Cladding Company

Thank you for your continued support, Pamela. We’re delighted to hear that once again you’re happy with the work carried out, and that Eric and Charlie were able to resolve what was a significant issue for you. It’s always a pleasure working with returning customers, and we truly appreciate your recommendation.

Best regards,
The Gutter and Cladding Company Dorset

Rated 2 out of 5 stars

A stressful contract from May to January

The contract started badly and got worse. Due to being away they were told that all work should be completed by 31st May and scaffolding removed. Following an upsetting argument between the worker and the office, we had to go on holiday with scaffolding still there and ladders left unlocked. The work was not completed at that time. Since that date, I have had at least 6 visits to complete the work through to January 2026. I was not advised that I needed felt trays (and had not heard of them before). The final result is rain pouring down behind the gutters. The form of contract is somewhat vague as to what is being included. Although the company was always helpful and responded quickly to the faults, these should all have been dealt with at the first installation. I would recommend that the company addresses quality control at the time of installations so that obvious faults can be eliminated and also clarifies the contract so that the customer is aware that without felt trays the gutters will still leak.

9 January 2026
Unprompted review
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Reply from The Gutter and Cladding Company

I think a 1 star is a little unfair and not a true indication of the company, a 1 star company would not honour the guarantee and return to fix issues, you have a 10 year guarantee with us and as you know we answer the phone when it rings and we send someone out to resolve, i know your job did not go smoothly but as a company who has been here for 10 years we will always honour our guarantee.

Rated 5 out of 5 stars

Highly recommended

My wife and I recently had our guttering, cladding and fascias redone. The work that Tony and co have done is very high standard and put up very quickly. All staff were very friendly and communicated effectively throughout. Would highly recommend this company.

24 December 2025
Unprompted review
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Reply from The Gutter and Cladding Company

Thank you for your kind recommendation, Dickon. We’re delighted to hear you’re pleased with the standard and efficiency of the work carried out by Tony and the team. It’s great to know our communication and friendly approach made a positive difference throughout the project.

Best regards,
The Gutter and Cladding Company Dorset

Rated 1 out of 5 stars

Disaster company

Disaster company, paid over 20k for windows and doors, got no Certass certificate or registration with building control. Poor installation no frame fixings on any windows!!! Composite door dropped but they have refused to rectify. Avoid at all costs. Contact me for any further info.

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Cladding installation

Cladding installation was carried out by Eric and Charlie. Their workmanship and attention to detail was exemplary. They travelled from Christchurch to Basingstoke everyday and still started work at around 0830 each day finishing around 1600hrs. They left the site clean and tidy at the end of each day and were a pleasure to deal with. Would recommend the Gutter and Cladding Company, and in particular Eric and Charlie.

5 December 2025
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Reply from The Gutter and Cladding Company

Thank you for your fantastic review! We’re delighted to hear how impressed you were with Eric and Charlie’s workmanship and attention to detail. Their commitment to travelling each day and still maintaining such high standards is something we’re very proud of. It’s great to know the site was kept clean and tidy and that they were a pleasure to have on-site. We truly appreciate your recommendation.

Best regards,
The Gutter and Cladding Company Dorset

Rated 5 out of 5 stars

I had my old concrete gutters removed…

I had my old concrete gutters removed and replaced with new facias and plastic gutters.
They achieved this with the minimum of fuss; the men were charming, polite and efficient.
I also thought the price was very reasonable.

2 December 2025
Unprompted review
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Reply from The Gutter and Cladding Company

Thank you for your feedback! We’re glad to hear the replacement of your concrete gutters went smoothly and that the team’s polite and efficient approach stood out. It’s wonderful to know you felt the pricing was fair as well.

Best regards,
The Gutter and Cladding Company Dorset

Rated 5 out of 5 stars

Had the guttering replaced at the rear…

Had the guttering replaced at the rear of my property. I would highly recommend this Company, good communication, reasonably priced, clean and tidy workmanship. It nice to find a Company with high standards.
Thanks again.

25 November 2025
Unprompted review
The Gutter and Cladding Company logo

Reply from The Gutter and Cladding Company

Thank you for your wonderful review! We’re so pleased you’re happy with the new guttering and our team’s communication and workmanship. It’s great to know our high standards and tidy finish stood out.

Best regards,
The Gutter and Cladding Company Dorset

Rated 5 out of 5 stars

Professional quote for my fascia and…

Professional quote for my fascia and guttering. Jeff and Marco came nice and early and completed job in one day. Worked really hard went the extra mile and I think they enjoyed their hourly coffee breaks ::))

30 October 2025
Unprompted review
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Reply from The Gutter and Cladding Company

Thank you for your feedback! It’s great to hear Jeff and Marco worked hard to get your fascia and guttering completed so efficiently. We’re pleased you’re happy with the result—and yes, they do enjoy a good coffee break!

Best regards,
The Gutter and Cladding Company Dorset

Rated 5 out of 5 stars

Excellent service and workmanship

Excellent service and workmanship. Clear and effective communication and price was reasonable. Used them previously so had a good trust relationship that gave me the confidence to use their services again.

27 October 2025
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Reply from The Gutter and Cladding Company

Thank you for your continued trust and kind feedback. We’re delighted you were happy with our service, communication, and workmanship once again. It’s always a pleasure to work with returning customers.

Best regards,
The Gutter and Cladding Company Dorset

Rated 5 out of 5 stars

Work was carried out very well

Work was carried out very well, just what we wanted,
Men were very good cleaned up well
Good value for money

24 October 2025
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Reply from The Gutter and Cladding Company

Thank you for your great feedback! We’re delighted the work met your expectations and that our team left everything clean and tidy. We're glad to hear you felt it was good value for money.

Best regards,
The Gutter and Cladding Company Dorset

Rated 5 out of 5 stars

Good job…

Good fitter who worked in terrible weather .Good job done ,would highly recomend.

21 October 2025
Unprompted review
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Reply from The Gutter and Cladding Company

Thank you for your feedback! We really appreciate your kind words and are glad you’re happy with the work—especially given the challenging weather conditions. Your recommendation means a lot to us.

Best regards,
The Gutter and Cladding Company Dorset

Rated 5 out of 5 stars

Zinc gutters

Simon came out promptly to look at the problem we were having with our zinc gutters and made very helpful and practical suggestions as to how to proceed. We found everyone very pleasant and straightforward to deal with, and the job was completed speedily and efficiently. We are very pleased with the final outcome and would certainly recommend this company.

3 October 2025
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Reply from The Gutter and Cladding Company

Thank you for your kind review. We’re so pleased Simon and the team were able to provide helpful advice and complete the work efficiently. It’s great to hear you’re happy with the results and would recommend us.

Best regards,
The Gutter and Cladding Company Dorset

Rated 5 out of 5 stars

Excellent Job

Initial contact was friendly, constructive and upfront. We were given choices, information and no hard sell. The actual fitters were great. They worked hard, knew what they were doing and patiently explained all my queries. Definitely recommend the company. (I had new soffits, fascias, guttering, down pipes and a rubber flat roof surface replaced)

26 September 2025
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Reply from The Gutter and Cladding Company

Thank you for your lovely feedback! We’re delighted you found the process straightforward and our team professional and helpful. It’s great to know you’re happy with the finished work and would recommend us.

Best regards,
The Gutter and Cladding Company Dorset

Rated 5 out of 5 stars

Excellent job

New fascias and soffits. Excellent job by tidy and polite installers. Very efficient and highly recommended.

2 October 2025
Unprompted review
The Gutter and Cladding Company logo

Reply from The Gutter and Cladding Company

Thank you for taking the time to leave such positive feedback. We’re delighted to hear that you’re pleased with your new fascias and soffits, and that our installers’ efficiency and professionalism stood out. Your recommendation means a great deal to us.

Best regards,
The Gutter and Cladding Company Dorset

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