Gutsibits Reviews 

1,138
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 224 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, efficient, helpful, and knowledgeable, making interactions pleasant and productive. The service is frequently highlighted as excellent, with many people appreciating the quick dispatch and prompt delivery of orders, often arriving within a few days. Reviewers are particularly impressed with the wide selection of parts, their quality, and how well they fit, ensuring their motorcycles are well-maintained. However, some customers also noted occasional issues with delivery, such as delays beyond the promised timeframe or a lack of tracking information for international shipments. A few other people also felt that communication regarding order status could be improved, especially for high-value items or when unexpected delays occurred. Additionally, some reviewers expressed concern about the packaging of certain parts, suggesting it could be more robust to prevent damage during transit.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the fast... See more

Product

Reviewers mention positive feedback about product quality, with many praising the great quality parts that... See more

Service

Users describe positive interactions with service, consistently praising the great and excellent service... See more

Order

Clients share positive opinions on order, with many reviewers highlighting quick dispatch and prompt... See more

Staff

Customers had positive experiences with staff, consistently describing them as helpful, patient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received my latest order from gutsibits! well packed and sent out very quickly after ordering!, the go-to shop for Guzzi spares in the uk!. Staff always polite personable and efficient , couldn'... See more

Rated 5 out of 5 stars

Carburettor Rebuild I've recently taken on a 1993 V65 Florida as a project. It's been stood in a garage for years. First step, get it running. Got ignition, need to properly sort carbs and fuel l... See more

Rated 5 out of 5 stars

Brilliant bit of kit, two into one exhaust, mistral pipes. Fitted perfectly, half the weight of the original through box. Only suggestion would be to sell the small oxygen sensor socket. I have fitte... See more

Rated 5 out of 5 stars

They are helpful, patient and knowledgeable,orders are dispatched quickly, parts usually arrive within three days of ordering (sometimes two). 10 out of 10 lads, good job. 👍


Company details

  1. Motorcycle Equipment and Accessories Store

Information provided by various external sources

New and used Moto Guzzi spares and accessories, all the parts you need for your Moto Guzzi from Brembo, Dellorto, Domino, CEV, Hepco & Becker, Mistral, Lafranconi, ENI, Moto Guzzi and the rest


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(1,138)

223 reviews in the last 12 months

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Rated 5 out of 5 stars

All good!

Nice people to deal with and my order arrived as scheduled.
I was unsure whether the Mistral V Boost would be a solution to the poor low speed fueling on my Guzzi V85TT courtesy of Euro 5 emissions compliance, but at the price it was worth a try rather than going to the expense of dyno work and a remap.
It appears to work, its not the ultimate solution but it is a significant improvement, certainly enough to make the bike a more pleasurable ride in situations such as heavy traffic, filtering, low speed corners etc and the excellent fuel consumption figures the bike achieves remain intact.

15 January 2026
Rated 3 out of 5 stars

How's my order progressing folks...

I waited the full 28 days before I sent my reminder email to see how my purchase was proceeding unfortunately I think it got forgotten about,Jo sent me a return apology email and my part was sent the following day. I live in New Zealand so sent airmail which sadly doesn't have tracking.
I have on the other hand had no prior problems with my previous order of a headlight glass for my California.
Probably just an honest mistake.

26 March 2026
Rated 1 out of 5 stars

I ordered a rear brake lever - still waiting, with no response!

I ordered a rear brake lever for a 2001 V11 Sport on the 5th of February this year. When I placed the order, I was told delivery would be around 2 weeks. On the 19th of February I was informed that the order for a 'plain aluminium' footbrake lever would take a further 2 - 4 weeks, but if I changed the order to a Black item instead, these were 'readily available' from Italy in about 2 weeks. On the 25th of February, after chasing the order, I was told 'not to worry, it's definitely on order, it'll be another 2 weeks'. Well that was 3 weeks ago! I have not heard from Gutsibits in the meantime. I have sent 2 emails over the last week, which have been ignored (typically I'm afraid). I have rang twice this morning, and let the phone ring, but nobody answered it. I just want to know when I will actually get the part! The bike is unusable until then!

18 March 2026
Unprompted review

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