GUTS Tickets Reviews 536

TrustScore 3 out of 5

3.1

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Company details

  1. Event Ticket Seller

Information provided by various external sources

Sell or resell honest tickets? GUTS eliminates ticket fraud and exorbitant prices, thanks to blockchain technology. For every event. Join! From theatre to concert or sport match: with GUTS selling and reselling of tickets is simple, transparent and sec...


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3.1

Average

TrustScore 3 out of 5

536 reviews

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3.1

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(536)

21 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT TRUST

This is a warning to any person or organisation, of any kind, considering entering into any kind of agreement with GUTS Tickets / Open Ticketing Eco System / GET Protocol (same company directors). Unfortunately, I am a victim of their disgraceful business practices - breach of signed agreement, false promises, blatant lies, and gaslighting, in an attempt to explain their behaviour (which can all be proven by evidence). This resulted in a very significant financial loss, as well as months of lost time, the refusal of alternative opportunities, and health implications. Please take this warning seriously. Avoid at all costs, and pay no attention to any attempt in justifying their behaviour. This shouldn't be allowed to happen to anybody, and I certainly wouldn't want anything similar to happen to anybody else.

4 March 2024
Unprompted review
GUTS Tickets logo

Reply from GUTS Tickets

Dear Oliver,

We regret that there has been a misunderstanding. Our discussions and the signed document described the venture as a joint effort, with both parties expected to invest. The document was a non-binding statement of intent, not a commitment to cover all costs unilaterally.

When it became clear that our expectations were not aligned, we decided to halt the project.

We value transparency in all our dealings and regret any inconvenience caused.

Best regards,
GUTS Tickets Team

Rated 1 out of 5 stars

I am trying to resell tickets

I am trying to resell tickets bought for concert in Netherlands from a uk account and cannot manage this but managed to purchase them from here.
This cannot be ok
Used them through Spotify never again!

20 July 2023
Unprompted review
GUTS Tickets logo

Reply from GUTS Tickets

Hi Kirstie,

For the payout of the resale market of events in "Euro" countries, you need an IBAN.

In the UK, IBANs consist of 22 digits and include the country code, check digits, bank code, sort code, and bank account number. The first two letters represent the country where your bank is located. You can find your IBAN in the Internet Bank and on your account statement.

We also answered your emails and hope you are happy with the offered solution and our support.

Rated 1 out of 5 stars

DO NOT USE- Useless system

DO NOT USE- Useless system, don’t use as an event planner or customer.
Cue system failed (one waiting an hour, someone else jumping in cue and getting tickets right away, while other one still waiting), my bank confirmed purchase yet no tickets received for that purchase, company denying their system failure. Last but not least, tickets only available on the day of the event - preventing you to resell unless using their system which wasn’t successful in selling. 25 years of actively buying tickets more than the average joe, worst experience I have had so far!

17 October 2021
Unprompted review
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