Poor quality and poor customer service
1. Very poor quality, the bag is damaged soon after using it.
2. Will never forget the bad customer service, shockingly bad. So my judgement is this brand will not continue too long.
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Wij zijn Gusti Leder – Duits marktleider op het gebied van lederwaren – en zijn ervan overtuigd dat tassen veel meer zijn dan alleen maar opbergmiddelen. Ze zijn metgezellen in je leven, weerspiegelen je persoonlijkheid en zijn een uitdrukking van je stijl. Vanaf het eerste ontwerp en de zorgvuldige verwerking tot het moment dat je je nieuwe favoriete item in handen hebt, hechten wij waarde aan elk detail. Al onze producten combineren elegantie en bruikbaarheid, functionaliteit en vorm – soms sportief, soms klassiek, altijd veelzijdig. Zo wordt elk product van Gusti Leder een betrouwbare partner voor je dagelijks leven en tegelijkertijd een bijzonder accent voor elke outfit. Daarom bieden we je de mogelijkheid om elk product heel eenvoudig iets unieks te maken: met onze graveeroptie. Met een persoonlijke boodschap, initialen of een speciaal symbool maak je van je tas of accessoire een uniek exemplaar dat jouw verhaal vertelt.
Erich-Schlesinger-Straße 62, 18059, Rostock, Germany
Hasn’t replied to negative reviews
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1. Very poor quality, the bag is damaged soon after using it.
2. Will never forget the bad customer service, shockingly bad. So my judgement is this brand will not continue too long.
Products are conform expectation (better even) and quality of the lether is great. Delivary is like promised. Recommend highly!
Good shop. With beautifull leather products. Very fast delivery!
Great company with good intentions!
Products are really well made and beautiful.
I will be ordering again in the near future.
Something special for a good price.
Leather goodies that makes you wannahave more and more.
Craftmanship is the word that comes to mind when you unbox your purchase.
After much consideration, I decided to buy a bag as a gift from Gusti Leder, I'm very disappointed with the choice I've made. First of all, I've waited two weeks for the item to arrive, whereas on the website it stated that it's fast delivery and with 2-5 working days. And then the bag came with no engraving, when I wrote to the customer service for a solution of either refund the money of engraving or I return the bag for engraving, she then said that the engraving is free, but which is not, I have to screenshot the cost from their website to show her that I have paid extra for it. And even that's their fault, I still have to pay for the postage of returning the item? It was a really bad experience shopping with them. I should have read the review before buying from them.
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