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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting the helpful and friendly staff who provide great advice. Many appreciate the competitive pricing and the wide selection of products available, often finding items in stock that are hard to locate elsewhere. The ordering process is consistently described as easy and efficient, with good communication throughout. People are also very satisfied with the delivery service, which is often praised for being fast, prompt, and reliable, with items arriving well-packaged and in pristine condition. Reviewers frequently mention that their orders arrived on time, even for international deliveries. Some customers also noted the company's quick response to issues, such as arranging replacements for defective items or resolving delivery charge confusion.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and prompt delivery,... See more

Product

Customers had positive experiences with product. Reviewers consistently praise the quality of the products,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the helpful and friendly... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

Price

Reviewers highlight positive aspects of price. Customers consistently report finding the best and most... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After damaging the lance on my Stihl SG71 spray gun I looked around and found Gusthartswas by far the cheapest. After ordering the order was processed and placed on Shopify where I could track the... See more

Rated 5 out of 5 stars

Ordering cool new kit online should be so simple: quick, easy, satisfying. So I’m frequently amazed at the creative fervour many vendors seem to apply to derail that most fundamental aspect of their b... See more

Rated 5 out of 5 stars

I ordered a Stihl chainsaw helmet from Gusthart and it arrived right on time, well packaged. Unfortunately, the visor was damaged—but when I called on a Friday afternoon, Kyle at Gusthart couldn’t hav... See more

Rated 5 out of 5 stars

Ordered a pole saw and so an unusual shape for delivery. I have to say that the packaging was absolutely superb ensuring the item was fully protected and delivered in pristine condition. A big sh... See more


Company details

  1. Arborist and Tree Surgeon
  2. Farm Equipment Repair Service
  3. Farm Equipment Supplier
  4. Landscaping Supply Store
  5. Lawn Mower Repair Service
  6. Lawn Mower Store

About Gustharts Ltd

Written by the company

Gustharts the UK's Leading Tree Surgeon Supplier

Established in 1985, Gustharts is a Family-run Arborist Supplies Shop and STIHL Machine Sales, Service and Repair Business Based in Northumberland, UK.

We Have Over 92 Years of Experience Between Us, and We Offer a Wide Range of Tree Surgeon Equipment and Garden Tool Machinery, Including Chainsaws, Lawn Mowers, Hedge Trimmers, and More. We Also Offer a Full Range of Servicing and Repair Services for All Makes of Arborist and Garden Machinery.

Trusted by professionals. Your go-to for STIHL, Petzl, Arbortec, Pfanner, DMM, STEIN, Teufelberger and industry-leading brands. Equip yourself for success. SHOP NOW CONTACT US


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great Britain to the Rescue

I had to look all the way to Great Britain to get a part I needed for my business. Not only did Gustharts have what I needed, but shipped it to Illinois within a week. Plus, the shipping was cheaper than shipping in my own country... Yes, to ship something in Illinois would cost more than from Great Britain...

Thanks, Gustharts

3 October 2024
Rated 5 out of 5 stars

A very good service

Needed two batteries for our Stijl hedgecutters urgently when it became apparent the old ones were worn out. With the ‘garden maintenance’ team kicking their heels, a fast delivery was crucial.
Phoned Gustharts as the batteries were well priced and they offered next day delivery; they couldn’t have been more obliging: Batteries ordered at 13.18; they had been dispatched by 13.38 and arrived early the following day (travelling a distance of 357 miles).
A very good service.

16 September 2024

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