GURU Cloud Hosting Reviews 

981
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being highly knowledgeable, helpful, and professional, often going above and beyond to assist with various issues. Many people highlight the exceptional customer service, appreciating the prompt responses and effective solutions provided for their needs. Consumers consistently report a reliable service and robust infrastructure, ensuring their websites remain stable and performant with no downtime. The overall experience is often described as outstanding, making it a highly recommended choice for web hosting due to its efficiency and support.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and quick... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's knowledge,... See more

Service

Customers consistently report highly positive experiences with the service, highlighting its reliability and... See more

Response time

Consumers consistently report positive experiences with response times, highlighting swift and detailed... See more

Website

Reviewers mention positive feedback about website, highlighting the stability and reliability of the hosting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As an independent web developer, we've hosted with Guru for a little over 6 years. We came to Guru when our then current host was bought by GoDaddy and we noticed a near-instantaneous drop in service.... See more

Rated 5 out of 5 stars

I run two web sites both hosted by GURU having changed from a previous Hosting plateform. My experience when requesting assistace when things have gone wrong has been both helpful and friendly noth... See more

Rated 5 out of 5 stars

GURU are the best. I've been a big fan since moving my web hosting setup to GURU a number of years ago. Their infrastructure is robust, and their support staff are really knowledgeable and always very... See more

Rated 5 out of 5 stars

My website was attacked severely and was totally disabled. Contacted guru support, Andrius was very helpful. He asked me to restore the website to an earlier date which I failed miserably due to my la... See more


Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. Cloud Storage Service
  4. Email Service Provider

Written by the company

Powerful, fast, reliable cloud web hosting from the UK. Specialised, optimised and built by cloud experts to ensure your presence is lightning fast with 100% uptime. We guarantee your site will run quicker on our cloud than normal hosting or your money back.


Contact info

5.0

Excellent

TrustScore 5 out of 5

981 reviews

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No recent history of asking for reviews

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5.0

All reviews

(981)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

GURU Cloud Hosting exceptional customer suppor

GURU Cloud Hosting offers top-notch, reliable services with exceptional customer support. Their team is responsive, knowledgeable, and always goes the extra mile to assist. Highly recommend GURU for anyone seeking dependable hosting solutions backed by excellent customer care.

5 June 2024
Unprompted review
Rated 5 out of 5 stars

I've been a customer of GURU only about…

I've been a customer of GURU only about 4 months, and during this time I had a few issues. Support team responded within minutes and resolved the issues straight away. Super knowledgeable and helpful team - that's all you can ask for really!

Overall my experience has been very positive, and thoroughly recommend their hosting packages.

31 May 2024
Unprompted review
Rated 5 out of 5 stars

I have worked with so many web hosts…

I have worked with so many web hosts over the years but guru gain more respect from me each day. I had a repeat problem that was consuming so much of my time on many different sites. A simple genius solution from them will save me so much time. Top notch hosting support.

28 May 2024
Unprompted review
Rated 5 out of 5 stars

Really happy with the service provided

Really happy with the service provided and the customer service, any issue I have which is very rare, the support team are really quick in sorting the issue and fixing anything that needs be. 100% highly recommended.

24 May 2024
Unprompted review
Rated 5 out of 5 stars

Awesome support

Awesome support, as always, from Guru. Special thanks to Ivan for their help. Issue was resolved quickly. No fault of Guru's, and I have little tech skills.

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Guru are reliable and responsive.

Guru are reliable, prompt and responsive.

They are exactly what you need from a cloud service. Their service is reliable and if ever need assistance from their support, they are very quick to respond and always come up with the right solution.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Guru Customer Support good experience...

Had reason to use the Guru Customer Support for an issue I was having with a tricky problem involving MacOS Calendars and the mail service.. They got it fixed but what impressed me was the way they handled the problem.. consistent updates from the team asking me to try things, no big gaps in time waiting for the next update and easy to correspond with.. good team..

15 May 2024
Unprompted review
Rated 5 out of 5 stars

A team of courteous, experienced professionals.

I had occasion to contact GURU for the first time.
Wonderful to be able to speak to people on the end of a phone line. I have absolutely no hesitation in recommending this FIRST CLASS Web Hosting Company.
A team of courteous, highly experienced professionals who are great ambassadors for GURU. Its the 'Go-to' Company.

9 April 2024
Unprompted review
Rated 5 out of 5 stars

I can't say enough about how incredible…

I can't say enough about how incredible GURU is as a website hoster. Their customer service is simply outstanding. Just last night, I found myself struggling with Mailchimp issues at midnight, feeling completely lost. But Andrew from GURU was there for me in an instant. They jumped right in and provided the assistance I needed to resolve the issue promptly. And let me tell you, this wasn't the first time they've come to my rescue.

There have been numerous occasions when my website guy was unavailable, and GURU stepped in without hesitation. They consistently go the extra mile to ensure that their customers are well taken care of. Their dedication to customer satisfaction is truly commendable, and it's what sets them apart from the rest.

If you're looking for a website hoster that not only provides reliable service but also offers unparalleled customer support, look no further than GURU. They've earned my trust and loyalty time and time again, and I couldn't be happier with their service.

Thank you, GURU, for always going above and beyond to support your customers!

1 May 2024
Unprompted review
Rated 5 out of 5 stars

These guys are great.

These guys are great.

Been with then for four years now and they have always been reliable, courteous and responsive.

Technically they have been incredible when I've needed to resolve an issue (that is normally of my making), and I always feel on good hands, which is reassuring when an important part of my business rests on their shoulders

27 April 2024
Unprompted review
Rated 5 out of 5 stars

The best in the business!

The best in the business! The team at Guru are an absolute pleasure to deal with - their communication, response times and expertise is outstanding!

18 April 2024
Unprompted review
Rated 5 out of 5 stars

Expert and helpful

I have been with Guru for six years now and have two different server packages. A shared hosting plan for my own sites and a reseller account for clients. The service is very reliable and they are always helpful on the rare occasions when I reach out for help.

Today I had a weird problem after modifying the domain url in WHM after a client changed their mind over which website domain they wanted to use. I had a really perplexing issue that Andrius helped me track down and it was all related to my FTP app, most likely down to a cache of some sort.

They occasionally send out free chocolate as well, which is very cool.

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Best hosting and support out there!

I've been with GURU for almost 4 years and they've been outstanding, far better in every way than many of the bigger, well-known hosting providers out there. UK Support is second to none. Tickets are responded to in less than 10 minutes, and solved fast. Any technical advice, they are happy to help. Hosting for my Reseller Pro and Dedicated servers has been top quality, 24/7 and I've had 100% uptime in my experience so far. You won't regret hosting with these guys!

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Great support service

As a semi literate IT user with a hosting account with Guru, the speed and knowledgeable content of support request responses to my sometimes luddite questions always impresses me.

11 April 2024
Unprompted review

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