GunMag Warehouse Reviews 

1,194
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting their excellent customer service and professional staff. Customers consistently praise the quick and efficient shipping, with many orders arriving promptly and well-packaged, preventing damage during transit. The company is also commended for its great selection and fair prices, making it a go-to for many consumers. However, some customers also noted issues with product descriptions not matching the received items, or products being faulty upon arrival. A few other people also felt that customer service was unresponsive or that the company demanded additional identification documents without clear reason, leading to order cancellations.

What people talk about most

Customer service

People report positive experiences with customer service, often describing it as excellent, outstanding, and... See more

Product

Consumers find product quality to be ambiguous, with many praising the great selection, good prices, and... See more

Order

Users describe positive interactions with order, with many expressing satisfaction and a willingness to order... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising fast shipping and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always fast, courteous, and professional help with magazine fit ability (thanks Jeff!). Magazine selections for older pistol models can't be found anywhere but here and at very good prices. Shipping... See more

Rated 5 out of 5 stars

GunMagWarehouse is a great online retailer. GMH only offers only quality products, with some of the best prices out there. I've never had an issue with anything I've ordered. Shipping costs are low, a... See more

Rated 5 out of 5 stars

USPS had bungled the shipment routing and my package was missing for two and a half weeks. I contacted GMW customer service and Mike handled my case. Outstanding work from Mike. He reached out to USPS... See more

Rated 5 out of 5 stars

Great prices, great selection and fast shipping. There are lots of online retailers that can offer these things. What really matters and whats much harder to find is an online retailer that offers gre... See more


Company details

  1. Online Marketplace
  2. Ammunition Supplier
  3. Gun Shop
  4. Hunting Store
  5. Magazine Store
  6. Outdoor Sports Store

Written by the company

At GunMag Warehouse, we have one simple goal: to provide new and experienced gun owners with the world’s best selection of magazines, optics, gun parts, range gear, and shooting accessories at low, budget-friendly prices anyone can afford. So, whether you’re a first-time gun owner looking for a magazine for your newest handgun, or you’re on the hunt for a quality, American-made rifle scope for your favorite deer rifle, we are committed to providing a positive shopping experience with the best selection in the industry for shooters of all backgrounds and disciplines. Our easy-to-navigate site offers filterable options, so you can easily find a variety of products for your desired firearm platform, caliber, brand, style, capacity, or construction material in a flash. On a tight budget? Take advantage of our built-in price filters and find the gear you need at a price you can afford. Looking for a state-compliant 10-round magazine? You can filter that too! From rifle scopes and drop-in rifle and pistol parts, to ammo, targets, and range safety gear, at GunMag Warehouse, we have something for everyone. Plus, we aim to please and are committed to delivering best-in-class customer service and a positive shopping experience you’ll want to return to, time and time again!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,194)

109 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good experience

First time ordering from GunMag Warehouse.
I chose them based on availability of what I was looking for, and price. As it turns out, the entire experience was positive. I got updates for shipping / tracking no.; the product was packaged well and arrived in a very timely fashion.
I would unhesitatingly order from them again.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Fix a Problem with a Boneheaded Customer!!!

Gun Magazine Warehouse has been the go to for my magazines for a while now. The ordering and receipt of goods has been easy, quick and as expected every time.

On another note, this customer had a senior moment and ordered mags for 22WMR rather than 22LR. Yes, a bonehead move but, none the less, not having any other options I reached out to the GMW Customer Service and Eduardo & Cindy could not have been nicer. They said “send them back, original packaging; as long as they are in new/unused condition upon receipt they will initiate a refund.”

Bottom line: I did, they did, and the refund was processed tout de suite! No fuss, no muss and a lesson on my end, read three times before hitting the ORDER button!!! (yeah, I did reorder and get the right magazines!!)

You will see this same message on other message boards because I typed this up and copy/pasted to all because if these folks are this polite and supportive they deserve compliments on multiple customer comment forums.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

I have made a few purchases with gunmag…

I have made a few purchases with gunmag warehouse for ammo magazines and ammo. Very satisfied with prices and delivery. One of my goto places for my shooting needs. I gave 5 stars because i had an issue with one of my orders, i misspelled my email and never got a confirmation. I sent an email ti customer service and Jeff took care of it quickly. Thank you Jeff

9 June 2025
Unprompted review
Rated 5 out of 5 stars

As a first time gun owner

As a first time gun owner lol I made a first time mishap! In my excitement I ordered the wrong clip! But after consulting with my brother in law I immediately went to cancel my order then went on to order the correct part! The Agent Jeff responded literally within like 5 hours and was able to both cancel my first order and get my refund started!! Genuinely 10/10 would recommend!! Lol I also now have a new gift idea for my brother in law!! Lol overall I am happy!

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Happy new customer

I am a new customer to GunMag Warehouse, & I am extremely pleased with the products as well as customer service.
I realized, too late I ordered the incorrect magazine for the Walther PDP Pro, so I called & spoke to a very nice human being, not a machine. He was understanding, as well as helpful in finding & sending the correct ones.
I will be a repeat customer. Mailing service, as well as refund was quick & easy.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Fast and easy customers service answer all of my questions and concern will definitely by more mags. Just received them haven't tried them out but they fit my guns perfectly.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

I've used GunMag Warehouse to buy…

I've used GunMag Warehouse to buy magazines for a long time, but recently I needed a mount for my micro ACOG. I was surprised to find they had it at the best price I could find anywhere.
I was unsure of the height that I needed, so I contacted customer service. They suggested 2 possible mounts. I wanted to try both heights, and return the unused mount. The gentleman I spoke to said it was possible, as long as I didn't mar, or damage the mount, and it was still suitable for re-sale. So I bought both, gently tested the heights and chose the lower one. I then carefully repackaged the second mount and sent it back with a return authorization.
I received an email not long after I put the package in the mail, letting me know they just got it and will be processing my refund.

So, not only do they have some of the lowest prices on the net, they also have some of the best customer service.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Great prices always!

Great place to shop, have multiple orders through the years and always on time and excellent customer service. Cannot beat their ammo, magazine prices or their shipping cost.

7 May 2025
Unprompted review
Rated 5 out of 5 stars

I had to return a product.

I had to return a product that wasn't functioning properly. It was easy and painless. I was given a shipping lael and the refund was handled without a hitch.

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service

I've purchased dozens of magazines and all have performed as expected. I just received 2 magazines that didn't quite work in my rifle. I sent an email, received a quick response and was sent a pre-paid return. Fantastic customer service that is becoming increasingly rare. Thanks Gun Mag Warehouse, see you when I need more goodies!

1 May 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look