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GunMag WarehouseReviews 

1,194
•
TrustScore 4.5 out of 5

4.5

Online Marketplace
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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting their excellent customer service and professional staff. Customers consistently praise the quick and efficient shipping, with many orders arriving promptly and well-packaged, preventing damage during transit. The company is also commended for its great selection and fair prices, making it a go-to for many consumers. However, some customers also noted issues with product descriptions not matching the received items, or products being faulty upon arrival. A few other people also felt that customer service was unresponsive or that the company demanded additional identification documents without clear reason, leading to order cancellations.

What people talk about most

Customer service

People report positive experiences with customer service, often describing it as excellent, outstanding, and... See more

Product

Consumers find product quality to be ambiguous, with many praising the great selection, good prices, and... See more

Order

Users describe positive interactions with order, with many expressing satisfaction and a willingness to order... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising fast shipping and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always fast, courteous, and professional help with magazine fit ability (thanks Jeff!). Magazine selections for older pistol models can't be found anywhere but here and at very good prices. Shipping... See more

Rated 5 out of 5 stars

GunMagWarehouse is a great online retailer. GMH only offers only quality products, with some of the best prices out there. I've never had an issue with anything I've ordered. Shipping costs are low, a... See more

Rated 5 out of 5 stars

USPS had bungled the shipment routing and my package was missing for two and a half weeks. I contacted GMW customer service and Mike handled my case. Outstanding work from Mike. He reached out to USPS... See more

Rated 5 out of 5 stars

Great prices, great selection and fast shipping. There are lots of online retailers that can offer these things. What really matters and whats much harder to find is an online retailer that offers gre... See more

Company details

  1. Online Marketplace
  2. Ammunition Supplier
  3. Gun Shop
  4. Hunting Store
  5. Magazine Store
  6. Outdoor Sports Store

Written by the company

At GunMag Warehouse, we have one simple goal: to provide new and experienced gun owners with the world’s best selection of magazines, optics, gun parts, range gear, and shooting accessories at low, budget-friendly prices anyone can afford. So, whether you’re a first-time gun owner looking for a magazine for your newest handgun, or you’re on the hunt for a quality, American-made rifle scope for your favorite deer rifle, we are committed to providing a positive shopping experience with the best selection in the industry for shooters of all backgrounds and disciplines. Our easy-to-navigate site offers filterable options, so you can easily find a variety of products for your desired firearm platform, caliber, brand, style, capacity, or construction material in a flash. On a tight budget? Take advantage of our built-in price filters and find the gear you need at a price you can afford. Looking for a state-compliant 10-round magazine? You can filter that too! From rifle scopes and drop-in rifle and pistol parts, to ammo, targets, and range safety gear, at GunMag Warehouse, we have something for everyone. Plus, we aim to please and are committed to delivering best-in-class customer service and a positive shopping experience you’ll want to return to, time and time again!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,194)

109 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Came incomplete customer service won't reply

I ordered 2 mags for my Taurus G3 and they came without the sleeve that helps the mags fit the gun. They will not stay jn the gun without the sleeves. They claim these are factory but the ones that came with the guns had the sleeves so apparently that's a a lie. I reached out twice in a week with no answer so apparently their customer service is non existent. Don't buy from them! They obviously don't care once they get your money

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Responsive

I had a bit of a problem with a recent purchase; their response was fast and effective. They solved the problem in about 30 minutes via email.

19 February 2026
Unprompted review
Rated 1 out of 5 stars

They are a slimebag company

They are a slimebag company. I placed a large order because ammo was being sold at a great price. The price went up before they shipped the order they had already received my payment for. So they made up lies about their fraud department. They asked for copies of my ID. I sent that. Then. They asked for a copy of a bill I received at my shipping address. I sent that. Then they said it didn’t clear their fraud department. BS! They had already received payment and held payment for a week with no issues. They are now saying that sometime in the future they will refund my money. They have lots of 5 star reviews but you can see that they will be waves of 5 star reviews that all get posted on the same day somehow. It’s cause they are fake, paid for reviews. This one isn’t a fake review. I’m an actual customer.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

My review

I have ordered from them several times always professional and courteous when I’m looking for something I will order from them again great folks to do business with

12 February 2026
Unprompted review
Rated 5 out of 5 stars

GunMag Warehouse's website was up to…

GunMag Warehouse's website was up to date and easy to navigate. It was my first visit and everything went smoothly, though I needed to provide additional information. Product Support was on top of it and took care of me efficiently. I look forward to shopping with you again.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

I am so glad I found GMW

I am so glad I found GMW. The prices are very good and the sales are even better.
What I love is how fast you get a response from them.
They treat their customers with respect. Their shipping is very fast which is rare these days.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Just wanted to give a review about a return experience

Just wanted to give a review about a return experience I had with GunMag Warehouse. I ordered some scope rings that I needed to return. The return experience was as seamless as the order experience. To top it off, I also received a nice email from their team (Cindy in Support) informing me of the status of my return. This extra little step really goes a long way in the world of today's online world. Thank you GunMag Warehouse. You earned another long-term customer!

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Recently I had an order from Gun Mag

Recently I had an order from Gun Mag. Warehouse that was never delivered despite UPS saying it was. I started a claim with UPS but no one from UPS contacted me. I reached out to Gun Mag. Warehouse and Received an email from customer service right away. They helped me with the UPS claim and re-shipped out the order. Excellent customer service from Mike at Gun Mag. Warehouse. I will definitely keep ordering from Gun Mag Warehouse.

7 January 2026
Unprompted review

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