Gumbsie Car Rental Reviews 

32
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's helpfulness, responsiveness, and accommodating nature. Many people appreciate the seamless pick-up and drop-off processes, often mentioning being met at the airport or ferry with a smile and assistance. Reviewers frequently commend the quality of the vehicles, describing them as new, clean, and well-maintained, with good air conditioning. However, some people were dissatisfied with their experience, citing issues with vehicle availability and receiving a different car than promised upon arrival.

What people talk about most

Service

Users describe positive interactions with service, highlighting the convenience of airport and ferry terminal... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Product

People report positive experiences with the product, consistently praising the quality of the cars. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful experience from the beginning to the end. As soon as we arrived a young lady was waiting for us with a sign from Gumbsie Rental. We felt like VIP's. She was extremely pleasant. We completed... See more

Company replied

Rated 5 out of 5 stars

Great car and AC worked great. They were very accommodating as our flight was delayed. On arrival to airport someone was there to greet us as take us to our car, even helped us load our luggage. Peopl... See more

Company replied

Rated 5 out of 5 stars

An island fixture is Gumbie Car Rental. I think I have rented from him for 25 years. The service is top shelf. Relly good people and as someone who has been coming to Anguilla since 1990, I recommend... See more

Company replied

Rated 5 out of 5 stars

The customer service was excellent!! He met us at the airport on time and with a big smile. The car was very nice, in good condition and very clean! Overall great experience and will definitely rent... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

Since 2006, Gumbsie Car Rental, a proudly locally-owned business, has been delivering exceptional service to visitors and locals alike. Conveniently located in George Hill, we're just a 2-minute drive from Clayton Lloyd International Airport and 8 minutes from the Blowing Point Ferry Terminal. At Gumbsie, we’re here for you 24/7, offering seamless service that includes free vehicle pick-up from your port of arrival. Whether you're flying in or arriving by ferry, your car will be ready and waiting! Experience the difference with Gumbsie Car Rental, where customer satisfaction drives everything we do. Try us once, and you'll be back for every visit – because at Gumbsie, we offer nothing but the best for our guests!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.4

All reviews

(32)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Great company

Great car and AC worked great. They were very accommodating as our flight was delayed. On arrival to airport someone was there to greet us as take us to our car, even helped us load our luggage. People have said they had extra charges afterward which didn’t happen to us tho we did take care to clean out the car before drop off. One of the few places where we were able to pick up the car at the airport which was a huge bonus.

3 July 2026
Unprompted review
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Reply from Gumbsie Car Rental

Dear TheBobb,

Thank you for your fantastic feedback. We are delighted to hear that you enjoyed your vehicle, that the air conditioning kept you comfortable, and that our team was able to accommodate your delayed flight without any issues.

It is wonderful to know that being greeted at the airport, receiving assistance with your luggage, and collecting your vehicle directly at the airport helped make the start of your trip as smooth and convenient as possible. At Gumbsie Car Rental in Anguilla, we always strive to provide flexible, reliable, and hassle-free service for every guest.

We truly appreciate your kind words and your recommendation. We look forward to welcoming you back for another seamless and enjoyable Anguilla car rental experience.

Warm regards,
The Gumbsie Car Rental Team

Rated 5 out of 5 stars

I love the excellent customer service I…

I love the excellent customer service I receives during each encounter I have had with the staff of Gumbsie Car Rental. I have rented several times from Gumbsie Car Rental.

2 July 2026
Unprompted review
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Reply from Gumbsie Car Rental

Dear Nola,

Thank you for your wonderful feedback and for your continued support of Gumbsie Car Rental in Anguilla. We are delighted to hear that you have consistently received excellent customer service during each of your rentals with us.

Providing friendly, reliable, and personalised service is at the heart of everything we do, so it is especially rewarding to know that your experiences have kept you coming back time and time again.

We truly appreciate your loyalty and your kind words, and we look forward to welcoming you again for another seamless and enjoyable Anguilla car rental experience.

Warm regards,
The Gumbsie Car Rental Team

Rated 5 out of 5 stars

An island fixture is Gumbie Car Rental

An island fixture is Gumbie Car Rental. I think I have rented from him for 25 years. The service is top shelf. Relly good people and as someone who has been coming to Anguilla since 1990, I recommend Gumbie without reservation. Thanks team for a great visit.

29 June 2026
Unprompted review
Gumbsie Car Rental logo

Reply from Gumbsie Car Rental

Dear Michael,

Thank you for your wonderful feedback and, most importantly, for your incredible loyalty over the past 25 years. It truly means the world to us that you have continued to choose Gumbsie Car Rental throughout your visits to Anguilla.

We are delighted to hear that our team has consistently provided the top-quality service you have come to expect. Building lasting relationships with returning guests like you is one of the greatest compliments we can receive, and we are honoured to have been a part of your Anguilla experience for so many years.

Thank you for your continued trust, your recommendation, and your kind words. We look forward to welcoming you back for many more seamless and enjoyable Anguilla car rental experiences.

Warm regards,
The Gumbsie Car Rental Team

Rated 5 out of 5 stars

Stellar Customer Service!!

Wonderful experience from the beginning to the end. As soon as we arrived a young lady was waiting for us with a sign from Gumbsie Rental. We felt like VIP's. She was extremely pleasant. We completed the walk around of the vehicle and paperwork. Then to our suprise Mr. Gumbsie pulled up and greeted us. He asked how we were and if we need anything let him know. Stellar customer service!! We will definitely rent from Gumbsie Car Rental when we return to beautiful Anguilla 😍!! Thank you Gumbsie Car Rental!

11 June 2026
Unprompted review
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Reply from Gumbsie Car Rental

Dear N.E.,

Thank you for your fantastic feedback. We are delighted to hear that your experience with Gumbsie Car Rental in Anguilla was wonderful from beginning to end.

It is especially rewarding to know that you felt welcomed from the moment you arrived and that our team helped make your experience feel like a VIP service. We take great pride in providing a personal touch, and we are pleased that both our team member and Mr. Gumbsie himself contributed to making your visit memorable.

At Gumbsie Car Rental in Anguilla, we strive to deliver exceptional customer service alongside reliable vehicles, ensuring every guest enjoys a seamless and stress free island experience.

We truly appreciate your kind words and look forward to welcoming you back for another outstanding Anguilla car rental experience on your next visit to our beautiful island.

Warm regards,
The Gumbsie Car Rental Team

Rated 5 out of 5 stars

Very nice car was delivered to hotel…

Very nice car was delivered to hotel and was waiting for me when I arrived.

26 May 2026
Unprompted review
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Reply from Gumbsie Car Rental

Dear Rob,

Thank you for your wonderful feedback. We are delighted to hear that your vehicle was ready and waiting for you at your hotel upon arrival and that you were pleased with the car provided.

At Gumbsie Car Rental in Anguilla, we strive to make the rental process as convenient and seamless as possible, allowing our guests to begin enjoying their island experience right away.

We truly appreciate your kind words and look forward to welcoming you again for another smooth and enjoyable Anguilla car rental experience.

Warm regards,
The Gumbsie Car Rental Team

Rated 5 out of 5 stars

Excellent service and vehicles

I was met at the ferry terminal upon arrival, welcomed and given an almost brand new vehicle. It performed wonderfully and was quite comfortable for my large frame.
I wouldn't hesitate to choose them again upon my return to the island, and strongly recommend Gumbsie's to others seeking reliable transportation while enjoying Anguilla.

20 April 2026
Unprompted review
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Reply from Gumbsie Car Rental

Dear Glenn,

Thank you for your fantastic feedback. We are delighted to hear that you were warmly welcomed upon arrival at the ferry terminal and that you enjoyed one of our newer vehicles during your time in Anguilla.

It is wonderful to know that the vehicle provided both comfort and reliability throughout your stay, especially that it suited your needs so well. At Gumbsie Car Rental in Anguilla, we aim to provide dependable transportation along with friendly and seamless customer service from start to finish.

We truly appreciate your recommendation and your kind words, and we look forward to welcoming you again for another smooth and enjoyable Anguilla car rental experience.

Warm regards,
The Gumbsie Car Rental Team

Rated 5 out of 5 stars

Most Accommodating

Staff went out of their way to be accommodating! Car was wonderful, new and clean!

17 May 2026
Unprompted review
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Reply from Gumbsie Car Rental

Dear Stacy,

Thank you for your wonderful feedback. We are delighted to hear that you found our team accommodating and that you enjoyed your clean and new vehicle during your time in Anguilla.

At Gumbsie Car Rental in Anguilla, we are committed to providing exceptional customer service along with reliable and well maintained vehicles to ensure every guest has a smooth and enjoyable experience.

We truly appreciate your kind words and look forward to welcoming you again for another seamless and enjoyable Anguilla car rental experience.

Warm regards,
The Gumbsie Car Rental Team

Rated 5 out of 5 stars

Gumbsie was fantastic!

Gumbsie was fantastic! As soon as we got off the ferry to Anguilla there was someone waiting for us from Gumbsie. About five minutes later a nice lady took us to our rental. They said our car was not ready yet and they immediately set us up with another car so we could start our vacation! They were very accommodating and even came to our hotel to swap cars out to our original vehicle when it was ready. I need to mention the only problem we had because we were very pleased with how Gumbsie handled it.
During our rental we were doing some sight seeing on the island and when we returned to the car it would not start. I was able to contact a lady at Gumbsie who helped us get the car started. Gumbsie thought the problem was a bad battery in the key fob so they brought one out the next day. This still did not fix the issue so Gumbsie had another car delivered within minutes! They are courteous and professional and we would use Gumbsie again in the future.
A side note... My wife left her reading glasses in the first rental and we had to go to Gumbsie Rental to pick them up. We believe we met Mr Gumbsie himself... a nice man who helped with my wife's glasses as well!
Thanks Gumbsie for a stress-free memorable trip!
Ed & Deb

14 May 2026
Unprompted review
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Reply from Gumbsie Car Rental

Dear Ed & Deb,

Thank you for your incredible feedback and for taking the time to share your experience with Gumbsie Car Rental in Anguilla.

We are delighted to hear that your journey started smoothly from the moment you arrived at the ferry terminal and that our team was able to accommodate you quickly so you could begin enjoying your vacation right away. Providing flexible and responsive service is something we truly pride ourselves on.

We also sincerely appreciate your understanding regarding the issue with the vehicle during your rental. While we always aim for every car to perform perfectly, we are very pleased to hear that our team was able to respond quickly, assist you immediately, and arrange a replacement vehicle without delay to keep your trip stress free and enjoyable.

It is wonderful to know that the personal service from our team, including assistance with your wife’s glasses, helped make your experience memorable. Your kind words about our professionalism, courtesy, and care mean a great deal to all of us.

We truly appreciate your support and look forward to welcoming you both again for another seamless and enjoyable Anguilla car rental experience.

Warm regards,
The Gumbsie Car Rental Team

Rated 5 out of 5 stars

Helpful and friendly staff who also…

Helpful and friendly staff who also provided good overall recommendations for spending time on the island.

4 May 2026
Unprompted review
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Reply from Gumbsie Car Rental

Dear Kimberley,

Thank you for your kind feedback. We are delighted to hear that you found our team friendly and helpful throughout your time in Anguilla.

At Gumbsie Car Rental in Anguilla, we always aim to provide more than just car hire by helping our guests make the most of their island experience with useful local recommendations and personal service.

We truly appreciate your support and look forward to welcoming you again for another enjoyable and stress free Anguilla car rental experience.

Warm regards,
The Gumbsie Car Rental Team

Rated 5 out of 5 stars

wonderful car and perfect service😍

wonderful car and perfect service😍
we had a rental from 28th march to 9th april 2026

9 April 2026
Unprompted review
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Reply from Gumbsie Car Rental

Dear Andrea,

Thank you for your wonderful feedback. We are delighted to hear that you enjoyed both the car and the service during your rental with us from 28th March to 9th April 2026.

At Gumbsie Car Rental in Anguilla, we aim to provide reliable vehicles and exceptional customer service to ensure every guest enjoys a smooth and memorable experience on the island.

We truly appreciate your kind words and look forward to welcoming you again for another perfect Anguilla car rental experience.

Warm regards,
The Gumbsie Car Rental Team

Rated 5 out of 5 stars

I rented a car for a weekend in…

I rented a car for a weekend in Anguilla and the experience was excellent from start to finish. The booking process was quick and smooth, and the staff was very professional and responsive.

The car was clean, well-maintained, and perfect for getting around the island comfortably. Pickup and drop-off were super convenient, especially near the ferry terminal.

What I really appreciated was how friendly and helpful the team was. They made everything easy and stress-free, which is exactly what you want for a short stay.

I highly recommend this rental service if you’re visiting Anguilla. I will definitely use them again on my next trip.

1 May 2026
Unprompted review
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Reply from Gumbsie Car Rental

Dear Carmen,

Thank you for your fantastic feedback. We are delighted to hear that your car rental experience with Gumbsie Car Rental in Anguilla was excellent from start to finish.

It is wonderful to know that the booking process was smooth, the vehicle was clean and well maintained, and that the convenient pickup and drop off near the ferry terminal made your visit even easier. Providing friendly, professional, and stress free service is exactly what we strive for with every guest.

We truly appreciate your recommendation and your kind words about our team. We look forward to welcoming you again for another seamless and enjoyable Anguilla car rental experience on your next trip.

Warm regards,
The Gumbsie Car Rental Team

Rated 5 out of 5 stars

Super Accommodating!!

Called last minute - they were quick and easy to deal with - personable and accommodating - Gumbsie himself even dropped us at the airport - Great Family business worthy of support!!

28 April 2026
Unprompted review
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Reply from Gumbsie Car Rental

Dear Richard,

Thank you for your fantastic feedback. We are delighted to hear that we were able to assist you at short notice and that you found the process quick, easy, and accommodating.

Providing a personal and reliable service is at the heart of what we do at Gumbsie Car Rental in Anguilla, so it is especially rewarding to know that your experience reflected this, right through to your airport drop off.

We truly appreciate your kind words and your support of our family business, and we look forward to welcoming you again for another seamless and enjoyable Anguilla car rental experience.

Warm regards,
The Gumbsie Car Rental Team

Rated 5 out of 5 stars

Great to work with

Great to work with, great rates, clean cars, easy drop off at hotel and return at ferry terminal!

28 April 2026
Unprompted review
Gumbsie Car Rental logo

Reply from Gumbsie Car Rental

Dear Steve,

Thank you for your fantastic feedback. We are delighted to hear that you found our rates competitive, the cars clean and well presented, and that both delivery to your hotel and return at the ferry terminal were smooth and convenient.

At Gumbsie Car Rental in Anguilla, we aim to provide a seamless and flexible car hire experience from start to finish, so it is great to know we delivered on that during your visit.

We truly appreciate your kind words and look forward to welcoming you again for another easy and enjoyable Anguilla car rental experience.

Warm regards,
The Gumbsie Car Rental Team

Rated 5 out of 5 stars

Highly recommend

Highly recommend! We were met at the airport by a lovely lady with the car and returned it to the ferry, hassle free! I was nervous about just leaving the car but I took a picture and sent it to them and had zero issues. The car was new, clean and everything was perfect.

26 August 2025
Unprompted review
Gumbsie Car Rental logo

Reply from Gumbsie Car Rental

Dear Elissa,

Thank you for your wonderful feedback and recommendation. We are delighted to hear that your car rental experience with Gumbsie Car Rental in Anguilla was smooth and hassle free from start to finish.

Providing convenient airport pickup, flexible ferry return options, and clear communication is all part of delivering a seamless car hire experience in Anguilla. We are especially pleased to know that you felt comfortable and reassured throughout the process.

It is great to hear that you enjoyed one of our new, clean, and well maintained vehicles, and that everything met your expectations.

We truly appreciate your support and look forward to welcoming you again for another perfect Anguilla car rental experience.

Warm regards,
The Gumbsie Car Rental Team

Rated 5 out of 5 stars

Nice and easy!

We rented a very nice SUV from Gumbsie’s. Pick up and drop off were a breeze, and they were easy to reach when we needed to extend the rental for a couple of days. We absolutely would rent from Gumbsie’s again!

16 April 2026
Unprompted review
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Reply from Gumbsie Car Rental

Dear Mitch,

Thank you for your fantastic feedback. We are delighted to hear that you enjoyed your SUV rental and that both pickup and drop off were smooth and convenient.

At Gumbsie Car Rental in Anguilla, we aim to provide flexible and reliable car hire, so it is great to know that extending your rental was easy and well supported by our team.

We truly appreciate your recommendation and look forward to welcoming you again for another seamless and enjoyable Anguilla car rental experience.

Warm regards,
The Gumbsie Car Rental Team

Rated 1 out of 5 stars

Completetly negative experience

Completely negative experience, I have been overcharged with out authorization
I rented for my parents, I have been talking through email attaching every detail. When my parents arrived, they called me because they did not speak English, I Arranged a return time by the phone, they modified the pick up, but not the return, charging one incremental day, that was not agreed at all, not even that the amount was not authorized. Not a company to trust, they took advantage of 2 retired people that did not speak English.

16 April 2026
Unprompted review
Gumbsie Car Rental logo

Reply from Gumbsie Car Rental

Dear Laura,

Thank you for your feedback, and we are sorry to hear that you feel this way about your experience.

At Gumbsie Car Rental in Anguilla, we take pride in providing transparent and fair service to all of our customers, including guests who may not speak English. We make every effort to clearly communicate rental terms, including agreed pickup and return times, at the time of booking and during vehicle handover.

In this case, while adjustments were made to the pickup, to an earlier one as requested by your parents, the return time remained as originally agreed, which resulted in an additional rental day being applied in line with our standard car hire policy. All charges processed reflect the agreed rental duration.

We would like to reassure you that no unauthorised charges are made, and we certainly do not take advantage of any customer. As you have been in contact with us via email, we remain fully committed to reviewing all details with you directly to ensure clarity and resolution.

We are proud to provide reliable and professional car rental in Anguilla, and we regret that your experience did not reflect this.

Warm regards,
The Gumbsie Car Rental Team

Rated 5 out of 5 stars

Mr Gumbsie - AWESOME

Mr. Gumbsie is always on point. He met us at the airport, escorted us to our resort and arranged everything for our return to the airport. He also checked on us during our stay.

1 December 2025
Unprompted review
Gumbsie Car Rental logo

Reply from Gumbsie Car Rental

Dear Rocky,

Thank you for your kind words and for choosing Gumbsie Car Rental in Anguilla.

We are delighted to hear that you enjoyed the personalised service, from airport pickup to resort assistance and support throughout your stay. Providing a seamless, attentive, and reliable car rental experience in Anguilla is exactly what we strive for.

It is especially rewarding to know that our team’s care and follow up made a positive difference during your visit.

We truly appreciate your support and look forward to welcoming you again for another smooth and enjoyable Anguilla car hire experience.

Warm regards,
The Gumbsie Car Rental Team

Rated 1 out of 5 stars

Look elsewhere

Unfortunately, we had a negative experience. We were promised a large van for our party which was changed the day we arrived. We were, instead, given 2 cars and charged extra. We were offered a flexible return time, but when the return day arrived we selected late afternoon and they then called to say to return immediately because someone else rented our car. We were then charged $50 for a “dirty car” which meant, what we considered, very minimal sand in the backseat. For context, we rented 6 cars in St Martin over a 4 month time period and never charged extra and returned them all in the same condition. I would not rent from Gumbsie again. We loved Anguilla! But I would avoid this car rental company.

5 April 2026
Unprompted review
Gumbsie Car Rental logo

Reply from Gumbsie Car Rental

Dear Renee,

Thank you for your feedback, and we are sorry to hear that your experience did not meet expectations.

The reservation for a 10 seater van was made by a member of your party one day prior to arrival. Due to a last minute extension by another guest, we were unable to provide the 10 seater and instead offered a full refund or a 7 seater vehicle with a partial refund. This option was accepted by your party’s booker, who chose to proceed with the 7 seater and an additional vehicle. As a gesture of goodwill, we also applied a discount to the additional car and provided a complimentary upgrade.

On the day of return, your booking was scheduled for 1pm. At 12:30pm, your party contacted us requesting a later return. We advised that the 7 seater had already been reserved for another guest arriving at 3pm. To accommodate your request, we offered a 5 seater vehicle for the additional time, however this option was declined and the 7 seater was retained until 3:30pm.

This extension unfortunately impacted the next guest, resulting in a similar situation to the one your party initially experienced.

In relation to the cleaning fee, our policy on vehicle condition is clearly outlined at the time of booking. As we maintain a fleet of new and well maintained vehicles for car rental in Anguilla, additional cleaning charges may apply where required.

We remain committed to providing transparent, fair, and reliable car hire in Anguilla, and we appreciate the opportunity to clarify these points.

Warm regards,
The Gumbsie Car Rental Team

Rated 5 out of 5 stars

The customer service was excellent!!

The customer service was excellent!!
He met us at the airport on time and with a big smile. The car was very nice, in good condition and very clean!
Overall great experience and will definitely rent from Gumbsie for our next trip to Anguilla!

10 May 2025
Unprompted review
Gumbsie Car Rental logo

Reply from Gumbsie Car Rental

Dear Chris,

Thank you for your wonderful feedback. We are delighted to hear that you had such a great experience with Gumbsie Car Rental in Anguilla.

Providing punctual airport pickup, friendly service with a warm welcome, and clean, well maintained vehicles is exactly what we strive for in delivering a high quality car rental experience in Anguilla. It is fantastic to know we met your expectations.

We truly appreciate your support and look forward to welcoming you again for your next trip to Anguilla for another seamless and enjoyable car hire experience.

Warm regards,
The Gumbsie Car Rental Team

Rated 5 out of 5 stars

Gumbsie made a special trip back to the…

Gumbsie made a special trip back to the port when our ferry was late.

17 March 2026
Unprompted review
Gumbsie Car Rental logo

Reply from Gumbsie Car Rental

Dear Mr Wedge,

Thank you for your kind feedback. We are delighted to hear that our team was able to accommodate your delayed arrival and ensure your car rental in Anguilla was ready for you at the port.

At Gumbsie Car Rental, we pride ourselves on providing flexible, reliable service, including ferry terminal pickup and support when travel plans change. Going the extra mile to deliver a smooth and stress free car hire experience in Anguilla is always our priority.

We truly appreciate you choosing Gumbsie Car Rental and look forward to welcoming you again for another seamless Anguilla car rental experience.

Warm regards,
The Gumbsie Car Rental Team

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