Guardio Reviews 

14,747
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 6,185 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the mobile application for reliably keeping them extremely safe from hazardous websites, annoying spam, and unexpected scam phone calls every single day. Many users truly enjoy the wonderful peace of mind that comes from knowing their personal online activities are continuously and safely monitored by the system. Some people were dissatisfied with overall account management, mentioning unexpected difficulties when trying to update user profiles or properly access the application features. Additionally, a few customers experienced frustration when the protective security tool accidentally blocked legitimate websites or interfered with their regular phone communications.

What people talk about most

Website

Reviewers mention positive feedback about website security, noting that it successfully warns consumers about... See more

Product

Clients share positive opinions on product, describing it as an amazing tool that truly works and provides... See more

Service

Customers had positive experiences with service, frequently sharing appreciation for how effectively the... See more

Application

People report positive experiences with application, expressing great satisfaction with the reliable security... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Guardio has helped make our online activities safe. When anything questionable or malicious comes up Guardio automatically warns us about it. It has even shut down sites that we have attempted to open... See more

Company replied

Rated 5 out of 5 stars

Guardio started protection right away, even before I had every option set up. During the set up process Gaurdio provided instructions. All the steps needed to take from “Settings” to completion of set... See more

Company replied

Rated 5 out of 5 stars

I was getting bombarded with fake google emails , demanding immediate payment or they would block my account. I thought they were real because I'm not very computer savy + I was getting really stres... See more

Company replied

Rated 5 out of 5 stars

When I browse on my IPad, I am bad about seeing something that sparks my interest & I try to connect which has gotten me in trouble before. With Guardio that app keeps me from connecting because of m... See more

Company replied


Company details

  1. Computer Security Service

About Guardio

Written by the company

Guardio is built to protect the way people live online and keeps you safe from scams, phishing, identity theft, and more.

With real-time alerts, proactive monitoring, and cross-device coverage, it secures your devices, accounts, and personal information without slowing you down.

Guardio detects threats early and helps stop them before they cause harm. Whether you’re browsing, banking, or texting, it runs quietly in the background, providing visibility, guidance, and peace of mind.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(14,747)

6,041 reviews in the last 12 months

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Rated 5 out of 5 stars

Rubbie's review

This site has saved me from opening so many vicious web sites and it has alerted me on possible identity theft sites thanks for keeping an old lady safe and secure I feel protection through and by them 🙏

4 October 2026
Unprompted review
Guardio logo

Reply from Guardio

You deserve to explore the web with confidence, Rubbie 💛 We’re honored to help watch for risky sites and keep you safer online.

Rated 5 out of 5 stars

A true Guardian Angel

It has stopped me numerous times from getting into apps not meant to be open, blocked, alerted and also notified me of suspicious activities. What more could I want? This is the absolute best investment for me and my family! Thank you Guardio!

18 April 2026
Unprompted review
Guardio logo

Reply from Guardio

Sounds like your digital guardian has been earning its wings 😇 We’re proud to help protect you and your family online.

Rated 2 out of 5 stars

Seniors be careful

Was enjoying the security of Guardio when I first subscribed. My spouse became disabled and doesn’t have access to email or internet anymore so I monitor his email. I kept getting messages from Guardio that his email was not protected so I tried to correct that and ended up with another subscription, and was refused a refund. Will not renew.

21 August 2026
Unprompted review
Guardio logo

Reply from Guardio

Let’s have the team take another careful look at what happened, Gail. Please contact support@guard.io for help with the subscription and refund concern. Protecting you, including your money, matters to us.

Rated 5 out of 5 stars

I can’t say enough wonderful things…

I can’t say enough wonderful things about things about Guardio. From the moment I started using App it started working and I was amazed at how much “in trouble” accounts I actually had. So protection is key & they are the key!

15 August 2026
Unprompted review
Guardio logo

Reply from Guardio

Finding those exposed accounts can be eye-opening, Lauren 👀 We’re glad you took action and trusted us to help keep your online life protected.

Rated 5 out of 5 stars

Eesy to get help helped me a lot being…

Eesy to get help helped me a lot being old and things i wasnt sure off there chat was fast helped me heaps much appreciated

4 October 2026
Unprompted review
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Reply from Guardio

Thank you, Trevor! We're glad the chat was quick and made things feel easier. That's exactly what we're here for.

Rated 5 out of 5 stars

Guardio has always been instantaneously…

Guardio has always been instantaneously on point when it comes to detecting spam and suspicious activity through all of my online activity. It is a blessing and gives me a peace of mind knowing that I am navigating my day to day activities under such protection👍

3 October 2026
Unprompted review
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Reply from Guardio

Thank you, Lurlynn! Spotting spam and suspicious activity quickly is the whole job, and we're glad it gives you peace of mind. Here to keep you protected.

Rated 5 out of 5 stars

I'm not very good on the computer or…

I'm not very good on the computer or phone. Guardio was very helpful with all of my issues. They checked back with me frequently, to make sure I didn't have any other needs.

17 September 2026
Unprompted review
Guardio logo

Reply from Guardio

Thanks, Cisco! Nobody should have to be a tech expert to feel safe online. We're glad the team checked in and made it easy for you. 💚

Rated 5 out of 5 stars

Guardio’s - A breath of complete device protection!

Very easy process! If needed to make changes on my phone settings Guardio gave simple instructions on how to do so. The entire process was simple! I had an unpleasant experience with a competitor and was somewhat hesitant to do this again. I’m happy that I did! -Lynette in CA

3 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Welcome aboard, Lynette! We're glad the setup felt simple and that you gave protection another try. We've got your back.

Rated 1 out of 5 stars

⭐ 1 Star - Guardio - Shmardio 🙄

⭐ 1 Star — Extremely Disappointed With Guardio

My experience with Guardio has been extremely frustrating and disappointing.

I discovered that I had been charged for an annual Guardio subscription that I did not knowingly authorize. Initially, I could not even locate an account associated with my regular email address. After communicating with a representative named Taylor, I investigated further and discovered that the account was apparently connected to my Apple login, which used Apple’s Hide My Email feature.

My concern was never simply about canceling a subscription or changing my mind after making a purchase. I repeatedly explained that I did not knowingly purchase or authorize this annual subscription and was requesting that the charge be refunded.

What makes this experience particularly frustrating is that Guardio markets itself as a service designed to help protect people online. Yet when I reported a charge for a service I did not knowingly authorize—and explained that I do not even need Guardio because I already use another service—I felt that my concerns were not adequately addressed.

I was even offered continued free service, but that completely misses the point. I don't want additional service, free or otherwise. I want the money returned for a subscription I maintain that I did not knowingly authorize.

I understand that companies have refund policies, but I also believe there should be a meaningful process for investigating disputed subscriptions rather than treating every refund request as though a customer simply changed their mind.

Based on the way my situation has been handled, I cannot recommend Guardio. A company whose business centers around online protection should take a customer's concerns about an unexpected and disputed charge especially seriously.

3 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Thank you for taking the time to share this, Liz. We'd like to take a closer look at what happened with your account. Please email support@guard.io with your account details so the team can dig in.

Rated 5 out of 5 stars

Love the app

Love the app ! Great service

3 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Thanks so much, Roxanne! Happy you're loving it. Keeping you safe is what we're here for.

Rated 5 out of 5 stars

Plain and simple

Plain and simple. Excellent!!!!

3 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Thank you, Allen! Simple is exactly how protection should feel.

Rated 5 out of 5 stars

Guardio, number one in my book

I recommend Guardio to everyone in need of a group of people who I feel have your best interest at heart. I am truly grateful because I can send them a message about a concern and immediately or not long at all they contact me. So, if you're looking for someone who I feel cares, sign up today with Guardio. You will be glad that you did

2 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Thank you for the kind words and for spreading the word, Adrian! Being there when you reach out with a concern matters a lot to us. We're here to keep you protected.

Rated 4 out of 5 stars

It works great for finding malicious…

It works great for finding malicious emails. I thought it would rid me of the databrokers . I get so many calls from insurance companies trying to sell me on changing my Medicare with their policy if I have part A and B. I still work so I have no part B. All these are unwanted calls

3 October 2026
Unprompted review
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Reply from Guardio

Thanks for the honest feedback, Terry. Cutting down on unwanted calls is a fair thing to want. Reach out to support@guard.io and the team can walk you through what Guardio can and can't do for those calls. 💚

Rated 5 out of 5 stars

Great product

Great product. Keeps me safe on internet

3 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Thanks, Sherry! Glad you feel safer online. That's what we're here for.

Rated 5 out of 5 stars

Guardio is Trustworthy

The Guardio App has done a great job of preventing me from engaging in suspect areas. I wish it was as easy to scrub what information has already been compromised.

2 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Thank you, Shirley! Glad Guardio is keeping you out of suspect areas. Cleaning up info that's already out there is a bigger job, so if you'd like to talk through your options, support@guard.io can help.

Rated 5 out of 5 stars

Thank you for keeping all my…

Thank you for keeping all my information safe and secure. I really feel secure with Guardio and all of you people working there. Have a great weekend.
Thanks again!
R.Ellis

3 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Thank you, R. Ellis! Knowing you feel secure is the best compliment we could get. Have a great week, and we've got your back.

Rated 5 out of 5 stars

So I was online tonight and picked up a…

So I was online tonight and picked up a Trojan virus or virus. I immediately contacted Gaurdio to see what was going on and this young lady named Taylor really helped me a lot a stressful situation into a little bit better situation. I still gotta change all my passwords, but it feels good to be locked down.

2 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Thank you, Joseph, and thanks for the kind words about Taylor. Reaching out right away was the right move, and changing those passwords is a smart next step. We're glad you're feeling locked down. 💚

Rated 5 out of 5 stars

I received a suspicious email and…

I received a suspicious email and turned to Guardio for help. They confirmed it was a safe purchase and it was ok for me to open the message. What a relief, thank you Guardio and Taylor for your quick response and information!!

2 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Thanks, Pamela! Checking before you click is a great habit, and we're glad you got a quick answer. We'll pass your thanks along to Taylor. Here to keep you safe.

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