Guardio Reviews 

14,781
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 6,177 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the mobile application for keeping their daily online activities safe and successfully blocking malicious websites and spam. Many consumers appreciate the remarkably simple setup process and feel much more secure while browsing the internet every single day. However, some people mentioned experiencing notable difficulties when managing account settings or trying to shift between different subscription plans. A few other consumers also felt frustrated because the security tool occasionally blocked legitimate websites and unnecessarily interrupted standard phone calls. Some reviewers also noted that the overall system complexity made initial onboarding slightly confusing for users.

What people talk about most

Website

Customers consistently note positive experiences with website protection, expressing great satisfaction with... See more

Product

Clients share positive opinions on product, noting it provides complete security and stops malicious attacks... See more

Service

Reviewers highlight positive aspects of service, expressing great satisfaction with the reliable protection... See more

Application

Users describe positive interactions with application, expressing great satisfaction with the reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Title: Identity Theft Protection When I was notified by the bank that my Social Security number was found in the dark web I went into full blown panic mode. Guardio was right there to guide me throu... See more

Company replied

Rated 5 out of 5 stars

Guardio has stopped malicious attacks on my iPhone more than once since I started using it a couple of months ago I will not be without it. My phone also works better since I downloaded the Guardio ap... See more

Company replied

Rated 5 out of 5 stars

Guardio has helped make our online activities safe. When anything questionable or malicious comes up Guardio automatically warns us about it. It has even shut down sites that we have attempted to open... See more

Company replied

Rated 5 out of 5 stars

Guardio started protection right away, even before I had every option set up. During the set up process Gaurdio provided instructions. All the steps needed to take from “Settings” to completion of set... See more

Company replied


Company details

  1. Computer Security Service

About Guardio

Written by the company

Guardio is built to protect the way people live online and keeps you safe from scams, phishing, identity theft, and more.

With real-time alerts, proactive monitoring, and cross-device coverage, it secures your devices, accounts, and personal information without slowing you down.

Guardio detects threats early and helps stop them before they cause harm. Whether you’re browsing, banking, or texting, it runs quietly in the background, providing visibility, guidance, and peace of mind.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(14,781)

6,075 reviews in the last 12 months

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Rated 5 out of 5 stars

Guardio Customer Service

Taylor at Guardio has been extremely helpful with questions I've had about a few questionable emails I've received and what to do with them. Her tips about the red flags to look for have been great. She is very patient and thorough in explaining how to deal with them and her responses to my questions are almost immediate. This retired "older" woman very much appreciates Taylor's help and I love that I can communicate with a real person.

16 October 2026
Unprompted review
Guardio logo

Reply from Guardio

This is wonderful to hear, Nancy! 💛 Taylor will love knowing how much her guidance has helped. Recognizing those red flags is such an important part of staying safe online, and we're glad you have someone you feel comfortable turning to. We've got your back!

Rated 4 out of 5 stars

For the most part

For the most part, its ok at doing what its supposed to. However, I recently got a virus on my phone and I am angry why didnt Guardio catch it? I go into my phone and the Guardio toggle was in the off position. How did that happen? So thats why I gave a 4 star.

16 October 2026
Unprompted review
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Reply from Guardio

We'd definitely like to take a closer look at what happened with your protection settings, Lisa. There can be different reasons for a setting to become disabled, and our team can help investigate. Please reach out to support@guard.io so we can help you get everything running as expected. 🛡️

Rated 5 out of 5 stars

I have tried a few other companies over…

I have tried a few other companies over the last few years and was disappointed .
But Guardio has been truly one of the best.
I feel they have my back , I’m 78 and it’s nice to see them warning me of sites that are not good .
Yes I’m happy with them, so Thankyou to your company for actually working to help me stay safe online.

16 October 2026
Unprompted review
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Reply from Guardio

Thank you for such kind words, Irene! 💛 It's wonderful knowing those warnings are helping you feel more confident as you browse. Everyone deserves to enjoy the internet without constantly worrying about what's around the corner. We're happy to have your back!

Rated 5 out of 5 stars

First class amounts of background…

First class amounts of background checks carried out. This includes emails and other documents that arrive in my inbox every day. I am most grateful for all Guardio do keeping my account safe.

16 October 2026
Unprompted review
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Reply from Guardio

Thank you for sharing this! 💛 Knowing Guardio gives you peace of mind as you go through your inbox means a lot to us. We're happy to be looking out for you every day!

Rated 5 out of 5 stars

Excellent

Excellent! Anytime you have a problem just email them they get back to you within minutes. Absolutely love this app!

16 October 2026
Unprompted review
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Reply from Guardio

We love hearing this, Sharon! 💛 Our support team works hard to make getting help simple and personal. Thanks for taking the time to share some love. We've always got your back!

Rated 5 out of 5 stars

Just feel so protected

Just feel so protected. Won’t be without it.

15 October 2026
Unprompted review
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Reply from Guardio

That's exactly the peace of mind we want you to have, Peter! 💛 Thanks for trusting Guardio to look out for you. We're happy to have you with us!

Rated 5 out of 5 stars

The Guardio representative

The Guardio representative, Taylor, was extremely prompt in answering my inquiry, with a clear resolution🙂.

15 October 2026
Unprompted review
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Reply from Guardio

Love hearing that Taylor took great care of you, Paul! 😊 We'll be sure to share your kind words with the team. We're always here to help keep your online experience safe!

Rated 1 out of 5 stars

I was ripped off

I was ripped off. The charged my credit cards and some how got money from Western Union. Very stressful. I have nothing just a $309 charge.

20 August 2026
Unprompted review
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Reply from Guardio

Let’s get this looked at carefully, Jim. Please contact support@guard.io so the team can investigate what happened with the charge. Protecting you, including your money, matters to us.

Rated 4 out of 5 stars

Use it or lose it

Didn’t have guardo for a short time when I was poor - MISTAKE - had problems that hadn’t seen before or after - worth $!

15 October 2026
Unprompted review
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Reply from Guardio

We’re glad to have you back, Debra 💛 We’re here to help keep online trouble out of your way.

Rated 5 out of 5 stars

I’ve been fraud in the past and I feel…

I’ve been fraud in the past and I feel much safer seeing every day different things. The Guardio protects thank you.

8 September 2026
Unprompted review
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Reply from Guardio

Feeling safer after dealing with fraud means so much, Betty 💛 We’re proud to stand guard over your online world.

Rated 5 out of 5 stars

I had questions about some suspicious…

I had questions about some suspicious activity on my computer with my email account and wanted advice on some avenues to start engaging with in the future to solve my concerns and Guardio was very helpful with my questions so I recommend them to anyone that need professional protection from crooks that are looking to try and take advantage of you in a very dishonest way!

15 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Knowing where to turn when something looks suspicious can make all the difference, Warren 🛡️ We’re always here to answer questions and help keep you protected.

Rated 1 out of 5 stars

Guardio is not to be trusted

Do not use this company!. This company does bad business. I'm in a dispute with PayPal for letting this company take over $500 out of my bank account. And overdrafted my account!!, so then what? PayPal couldn't get the full amount out of my account. They decided to use another bank account that I had on file with PayPal to take money out of it. Without my permission.
I canceled this subscription with Guardio at the time of this transaction. I didn't follow through with giving them, My contact information phone number etc. They got all that information from PayPal.
This is what happened. I canceled it at the time of transaction. And the following day, they took the money from PayPal for their services. I've been going through a PayPal dispute for close to 30 days now and was denied all 3 times saying that I did authorize this payment when actually I have emails from this company. Saying that I was canceled on the same day at the time of transaction. Guardio it's saying that they will refund me. When PayPal closes the case, and yet PayPal tells me that I need to contact Guardio for the refund. Evidently if not paid,
Paypal Will contact a third party to get the money out of me.. I've contacted this company and told them through email contact that I don't want their services and yet they continued.. its ridiculous, they're going to tell you anything so that you will think its not their fault for proceeding with a transaction that you withdrawaled from. They're going to keep your money.
Without giving you a refund and say its in the hands of paypal. Then through another email I was told that I do have services. And then through another email. I was told that the services was canceled at time of purchase, so this company is not to be trusted at all. I have contacted the Better Business Bureau about the whole situation. Good luck, everyone.

15 September 2026
Unprompted review
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Reply from Guardio

This needs a careful review, Wanda. Please reply to your existing support email so the team can clarify the status of your account and refund request. Protecting you, including your money, matters to us.

Rated 5 out of 5 stars

Your service is great

Your service is great. I forget I have it until you send me updates. I read them & I’m very happy. You do all the work. Thanks for your great work.
Tammy Wells

15 October 2026
Unprompted review
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Reply from Guardio

Quiet protection in the background is exactly how we like to work, Tammy 🛡️ We’ll keep you updated while helping make your online life safer.

Rated 5 out of 5 stars

I am happy with the service

I am happy with the service. The scammers are blocked. I am grateful for this.
I definitely recommend getting the protection. Something malicious was also blocked.

14 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Your recommendation means a lot to us 💛 We’re proud to help keep scammers and malicious surprises out of your way.

Rated 5 out of 5 stars

Great in stopping spam bad websites

Great in stopping spam bad websites . But I never get an answer when l ask a question

15 October 2026
Unprompted review
Guardio logo

Reply from Guardio

You deserve clear answers along with strong protection, Lisa. Please contact support@guard.io so the team can help with your questions. We’re here to keep you safe online.

Rated 5 out of 5 stars

I was always afraid to open some apps I…

I was always afraid to open some apps I got lucky because I was didn’t but now I don’t have to get that sick feeling and worry anymore!! I have the best defense.

14 October 2026
Unprompted review
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Reply from Guardio

That knot-in-your-stomach feeling can take all the joy out of being online. We’re glad to stand guard so you can browse with more confidence 🛡️

Rated 5 out of 5 stars

Somehow I visited a suspicious website…

Somehow I visited a suspicious website and Guardio caught it. I had questions on this since I didn’t get on the internet today. I was able to immediately get a live person on the chat. Taylor was great! I was able to get my questions answered and help so I could be more proactive! Love Guardio!!

14 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Taylor will be thrilled to hear this, Maria 💛 Quick answers can make a suspicious alert much easier to understand. We’re always here to help keep you protected.

Rated 5 out of 5 stars

It is the only app of this kind that I…since I started with you

It is the only app of this kind that I really feel secure really feel secure so happy I downloaded your app best decision I've made keep up the great working finally found some great security

14 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Feeling secure online is a pretty wonderful upgrade, William 💛 We’re glad you chose Guardio and proud to have your back.

Rated 5 out of 5 stars

They always solve my problem and get to…

They always solve my problem and get to me fast! I am so glad they are protecting me!

12 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Fast help from real people makes a world of difference 💛 We’re always here to answer questions and keep you protected.

Rated 4 out of 5 stars

I don't have computer

I don't have computer. Have guardio for phone and tablet.

15 September 2026
Unprompted review
Guardio logo

Reply from Guardio

Your phone and tablet deserve their own digital bodyguard too 🛡️ We’re happy to help keep both protected.

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