I have loved Guaja Studio since I started getting my first pieces a couple of years ago. The shopping experience always runs smooth, the designs are great and good quality, with nice cuts. Shopping fr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The pieces are high-quality and simply beautiful! I was pleasantly surprised by how quickly my order arrived. I was also really happy to see that the items I ordered were packed so efficiently in a re... See more
Company replied
I was following GUAJA for a little while and felt attracted to the story, transparency, designs and quality that seemed to be excellent. I decided to get a pair of trousers and I was very pleased th... See more
Company replied
I love every single piece from Guaja. The clothes are high quality, beautiful and authentic. And the customer support, specifically Ines, is everything you could wish for🙏🙏 super thoughtful and help... See more
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Company details
Written by the company
GUAJA. is a Portuguese Prêt-a-Porter brand founded in 2019 by two sisters and their mother. We specialize in high-quality, timeless, and sustainable fashion for the busy women in the city. Each piece is ethically crafted in our home town. GUAJA. supports local communities, promoting fair wages and ethical production. Our mission is to provide elegant, long-lasting, and stylish designs for empowered women who are always on the go.
Contact info
Rua do Tapado, Bloco B n140, 2DTO, 4805-491, Guimarães, Portugal
- 937424942
- guaja@guajastudio.com
- guajastudio.com
4.8
Excellent
242 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Inês was incredibly helpful
Inês was incredibly helpful. She kept me well-informed, responded very quickly, and was especially understanding and respectful. This was the best service I have ever experienced.
5 January 2025
Unprompted review
Reply from Guajastudio
Hi Daphne,
Thank you so much for your lovely words ❤️🩹
We’re more than glad that Inês was there for you and made your experience so special. Your feedback truly means the world to us, it’s what motivates us every single day 💖 We’re so grateful to have amazing customers like you! If there’s ever anything you need, we’re always here for you!
All the love,
GUAJA. Team
I love this shop
I love this shop! The clothes have high quality and service is amazing. Will definitely buy more from Guaja☺️
/ Love from Sweden!
18 December 2024
Unprompted review
Reply from Guajastudio
Hi Sara,
We cannot express how much your kind words mean to us! 🥹 Thank you from the bottom of our hearts for your unwavering support and for being such an incredible part of the GUAJA community. ❤️🩹
All the love,
GUAJA. Team
Perfect quality and service ❤️
I ordered my favorite pants in second colour, the quality and fit are next-level. The delivery was also super fast - my order arrived surprisingly already the following day to Finland :) Guaja's customer service is also lovely, thanks so much!!
xxx
2 January 2025
Reply from Guajastudio
Hi Charlotte,
We are beyond grateful for such kind and sweet words 🥰 We hope to continue being a part of your journey, just as you are of ours! Thank you for being such a wonderful part of the GUAJA. community. We’re incredibly lucky to have amazing customers like you. Your support means the world to us. 💖
All the love,
GUAJA. Team
Best customer support and beautiful clothing…
Already bought multiple collections
If you have a question you get a direct respons (both email and instagram) and if you need assistance with sizing or delivery they are super helpful
And besides this, most important, they offer unique stylish clothing of good quality
7 January 2025
Unprompted review
Reply from Guajastudio
Hi J.,
It warms our hearts to know you’ve had such a wonderful experience with our customer support team and that you love our collections. Your kind words truly mean the world to us!
We’re so happy to have been able to assist you and we’re thrilled that you appreciate the quality and uniqueness of our clothing. Customers like you inspire us to keep doing what we love every day.
Thank you for being such an amazing part of our community ❤️🩹
All the love,
GUAJA. Team
Reply from Guajastudio
Hi Mei-Hsiu,
Thank you so much for your lovely feedback! We’re overjoyed that you love your piece and appreciated the little details in our wrapping 💛 Can't wait to see you enjoying your dress!
All the love,
GUAJA. Team
Reply from Guajastudio
Hi Ana Filipa,
Thank you so much for kind words, they mean a lot to us! We’re so grateful to have you as part of our story and can’t wait to continue being a part of yours. 🥰
All the love,
GUAJA. Team
Exceptional quality & service - worth every cent!
This is my second order after nearly three years, and I can confidently say they’ve only gotten better while maintaining what was already exceptional. The delivery was incredibly fast - I’m based in Croatia, and despite being in the EU, my order arrived in under two working days!
The packaging was elegant, complete with a personalized note - love the thoughtful touch. And the suit, Jagger Pinstripe Navy with Stripes - OMG. It’s simply the best suit ever. The fabric is so soft, and the tailoring is flawless. It was love at first sight.
I really should order from them more often. Highly recommend.
27 November 2024
Unprompted review
Reply from Guajastudio
Hi Anita,
Thank you so much for your heartfelt words! We're absolutely thrilled to hear that you’re loving your Jagger Pinstripe Suit and that we were able to exceed your expectations.
Knowing how much you appreciate the suit truly makes our day. It’s such a timeless choice, and we hope you’ll cherish it for many years to come. 🫶
We’re also delighted that you enjoyed the thoughtful details we put into your experience, it means the world to us.
We can’t wait to hear from you again soon. Thank you for being such an important part of our journey! 💌
All the love,
GUAJA. Team
Great items
Great items, efficient and fast delivery. Loyalty programe is also beneficial. I love all purchases
28 October 2024
Reply from Guajastudio
Hey Sviatlana,
Thank you so much for your wonderful feedback! We’re truly grateful to have you as one of our loyal customers. Hearing how much you love our pieces means the world to us and inspires us to continue crafting the most elegant and timeless designs. We look forward to continuing to amaze you and are thrilled to have your trust and support 🫶
All the love,
GUAJA. Team
By far the best customer service I’ve…
By far the best customer service I’ve experienced. From the first email to the last, the care and thought that transfered through the email was spectacular and unique. Guaja have gotten a lifelong customer by this. Much love to the whole team. 💕
6 November 2024
Unprompted review
Reply from Guajastudio
Hey Kalle,
You’ve left us speechless! ❤️🩹
It’s incredibly rewarding to hear that the care we put into our communication resonated with you in such a special way.
We’re beyond grateful to have earned your trust and loyalty, having you as part of the GUAJA. community means the world to us! Sending lots of love right back to you from the whole team, and we can’t wait to hear from you again! 🫶
All the love,
GUAJA. Team
Perfeito
Since the moment I discovered Guaja I am very satisfied with my experience. The website is user-friendly and the range is feminine, diverse, with stylish clothing for different occasions. My order was shipped quickly and arrived well packaged. The quality of the clothing is excellent, and the fit was perfect. Plus it's sustainable!
25 October 2024
Reply from Guajastudio
Hey Femke,
Wow, reading your message truly made our day 🫶 Knowing that you've had such a wonderful experience from start to finish means the world to us. We pour so much love into creating every single piece and it’s so rewarding to hear that you felt it in every detail!
Thank you for noticing and supporting our commitment to quality and sustainability. We’re so grateful to have you as part of our tribe and can’t wait to be part of more of your special moments 💖
All the love,
GUAJA. Team
Quick delivery and great quality…
Quick delivery and great quality products. Recommend 100%
24 October 2024
Reply from Guajastudio
Hey Tina,
Your feedback just sent us over the moon! Every day, we strive to give our customers the best experience possible, and hearing that we're reaching our purpose just makes us feel so reassured and encouraged in what we’re doing.
Thank you so so much 💘
All the love,
GUAJA. Team
perfect clothes, perfect company
I cannot say enough good things about this company. Every item is beautiful and fits like it was tailored specifically for me. I think I own one of almost every style of trousers they make, and I wear them all regularly. I would seriously consider paying for a subscription service where they just send one of every new item to me and charge me automatically.
My only complaints are that I didn’t manage to get a pair of black jeans before they sold out and that there hasn’t been a tweed collection yet.
4 October 2024
Reply from Guajastudio
Hey Jessica,
Thank you so much for your wonderful review! Your kind words truly warmed our hearts. We’re absolutely thrilled to hear that you love our pieces and feel like they’re made just for you, because that’s exactly what we strive for!
It’s amazing to know you’re such a fan of our trousers collection and rest assured, we’re always working on restocking popular items! As for a tweed collection, we’re taking notes.
Thank you again for your continued support 💕
We can’t wait to keep bringing you more pieces to love!
All the love,
GUAJA. Team
Ordering more soon!
First time ordering from Guaja and really happy with the beautiful, quality clothing but also the great personal touch, customer care. Great to find a place that is able to offer understated clothing that makes you feel very put together, in and out of the office. I'll certainly be ordering more soon!
25 September 2024
Reply from Guajastudio
Hey Alexandra,
Thank you so much for your lovely review and kind words! We're absolutely thrilled to hear that you enjoyed your first experience with GUAJA.. It means the world to us to know that our personal touch and customer care made a difference for you. We hope to continue to be a part of your wardrobe. 💖
All the love,
GUAJA. team
The help was a 5 ☺️
The help was a 5 ☺️
Love you guys! If i could i would have all your collections 😘
30 September 2024
Unprompted review
Reply from Guajastudio
Hi Maria,
Thank you so much, we're over the moon with your words. It totally made our day! We're hoping you love our new drop tomorrow 🤞💖
All the love,
GUAJA. team
Great customer support
Sadly I had some rips in a new item I ordered from Guaja. I contacted the customer support, and they were more than helpfull! They were very quick to reply and I got send a brand new item. Great company and great service.
20 August 2024
Unprompted review
Reply from Guajastudio
Hey Nele,
Thank you so much for your kind words! We're so happy that we were able to help and that everything worked out for you! It really means the world to know you're happy with your new shorts, that's always the most important thing to us. 💖
All the love,
GUAJA. team
Guaja costumer service is impecable
Guaja costumer service is impecable! Beatriz was so caring and attentive throughout the contact process. I'm genuinely thankful for all the help provided. Guaja really delivers everything to its customers!
3 September 2024
Unprompted review
Reply from Guajastudio
Hey Ana,
Thank you so much for your wonderful words! We’re thrilled to hear that Beatriz provided such caring service.
We truly appreciate your kind feedback and are over the moon, to know that GUAJA. is delivering the level of support and care we strive for.
Your satisfaction means the world to us, and we’re here for you anytime! 💘
All the love,
GUAJA. Team
The clothes were of a great quality
The clothes were of a great quality, the delivery was quick and the packaging was very thoughtful.
26 August 2024
Reply from Guajastudio
Hey Anna,
It means the world to us that you loved our pieces! We try to provide our customers with the best service as it can be. Hope to hear from you soon. 💖
All the love,
GUAJA. Team
Help with sizing
I needed help with the sizing. Guaja's customer service representative replied quickly, was very helpful, and patient.
30 August 2024
Unprompted review
Reply from Guajastudio
Dear R-B.,
It's amazing to hear that our team could help you quickly and efficiently. Whenever you need anything, please know that we're here for you! 💘
Much love,
GUAJA. Team
Favourite brand
Been a returning customer for a couple years already. The pieces are amazing and such great quality. The support is great and very kind and quick! Never had a bad experience with Guaja and will for sure keep ordering here!
27 August 2024
Unprompted review
Reply from Guajastudio
Hello dear,
First of all, thank you so much for being a loyal customer for years! We're thrilled to hear you love our pieces and the quality we strive to maintain. It’s fantastic to know that our customer support team has been helpful and kind to you.
We can’t wait to see you again! 🌸
Much love,
GUAJA.
stylish and very comfortable clothes…
stylish and very comfortable clothes made from quality fabrics.
I love it
2 August 2024
Unprompted review
Reply from Guajastudio
Dear Margarita,
Thank you so much! We're thrilled to hear that you love our clothes and it means a lot to us that you appreciate the quality of our fabrics. We're so happy to have you as part of our community. 💗
All the love,
GUAJA. Team
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