I ordered a Nintendo Switch Lite from Gshopper on June 16. Initially, I was concerned because the order stayed in "processing" for several days, and I had read multiple negative reviews. I conta... See more
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Company details
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Backed by several rounds of venture capital funding over $100M to date, Gshopper is the world's first e-importer for business clients and the global cross-border e-commerce platform for global shoppers. We discover the world's hottest products and bring them to global consumers alike at a great price. Our method of discovery is backed by highly advanced big-data mining technology, and our operation is highly automated using a sophisticated backend ERP technology. The products we feature on Gshopper come with a great deal of thought and care. Our mission is to help bring all of the popular products from many different countries to any online shoppers in a local country and help them to become true global shoppers. With 14 years of accumulated search and e-commerce technologies and global DNA, Gshopper is well-positioned to become the world’s first e-importer and leading cross-border e-commerce platform. Gshopper is headquartered in Singapore with subsidiaries in over 18 countries (and expanding) in the world including the United States, China, Japan, Korea, and many EU countries. Customers in 25 different countries can now enjoy Gshopper service. Please leave us your order number when commenting on TrustPilot so that we can provide help more promptly.
Contact info
Singapore
- support@gshopper.com
- gshopper.com
Replied to 62% of negative reviews
Typically replies within 2 weeks
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Great price, transaction AOK.
The phone I ordered was exactly as described. The price was great and it arrived within two weeks of when it was ordered. I am very happy about the transaction.
The service was excellent and I was…
The service was excellent and I was very satisfied with the fast delivery.
Great variety of products
Great variety of products, good prices and fairly fast
shipping.
Many items available from EU warehouse.
Amazing shop, fast delivery, no other fees !
I reccomend Gshopper, that´s my 5th phone what i ordered, always come in time (7-11 days) and well packed and of course without any additional fees !
Scammers
If I could, I wouldn’t give a single star. Give this a wide berth, unless you like taking risks or have a grudge against someone – in which case, go ahead and recommend it – there’ll be trouble. I bought a smartphone on 7th February; over a month later, I was told the model was no longer available and that, for an additional fee, they could either exchange it for another model or refund my money. My decision was to cancel the order and get a refund. They informed me that the refund would be processed within 2–3 working days. A week later, I asked where the money are, as there had been no refund. The reply: you have to wait, as it takes a bit of time. I informed these scammers that I was requesting a chargeback from my bank, and that's all. I sent all the correspondence to the bank; let Mastercard take the money from them.
TO SUM UP: this shop is a complete joke; mord than two months after payment, the order status is still ‘PROCESSING’. As usual, a bot replies; if you’re persistent, they’ll respond. One can only guess that the money defrauded from who knows how many customers over these few months is earning interest in a savings account. Positive reviews? These days, you can buy anything... I hope this review saves you from making a mistake – there are more reliable places.
And gshopper deserves nothing more than a middle finger.

Reply from Gshopper
Oneplus 15 - OxygenOs
I brought the oneplus 15 with the oxygenos. The customer support was perfect and the shipping on time! I will buy again from gshopper! The smartphone came as described and in addition with some gifts! It works perfect in Greece!
Smartphone
I ordered my new mobile phone and everything went smoothly.
It was dispatched quickly and I received the tracking details straight away.
The parcel arrived in perfect condition and within a reasonable time given the distance.
Very fast shipping
Very fast shipping - the delivery to Hungary took exactly 1 week (ordered on Thursday, and it was delivered by local DPD courier on the next Thursday). The phone itself is very nice (I moved from Pixel 10 Pro XL), the battery is insanely good, as well as ColorOS 16 is exceeded my expectations. Also there was an original case in the box and UK charger, and two gifts from Gshopper - additional 67W charger and glass screen protector. Overall I'm very happy with my purchase.
Fast delivery from eu warehouse, good price, no custom fees
Fast delivery from eu warehouse to greece, no extra shipping cost (it was included in the price), no extra custom fees (because of eu warehouse). Packaging was great, item was as described. Price was great. Would buy again from the same seller.
It took a bit of patience but the phone…
It took a bit of patience but the phone I ordered arrived just fine. Customer support is slow but don't fret they will get you sorted.
Trustworthy seller
The warranty process took a bit more time than I expected, but I'm satisfied now. They have good prices and a huge variety of products. I can recommend them.
Oneplus 15
As always company sends all goods on time and in perfect condition!
Second time buying from Gshopper
Second time buying from Gshopper and they didn't disappoint! Just received my Oppo Find X9 Pro and everything was as perfect as the first time. Fast shipping, original product, and great service. Highly recommend!
Trustworthy seller, great experience
Everything went as expected, I got my order within delivery time and also I got few extra presents from seller. I purchased phone and got free case and screen protector, and from the looks they arrent cheap.
Order Xiaomi 17 Pro Max
Order from Gshopper Xiaomi 17 Pro Max. It came all good, works good, look good. Was a lit abit issue with a package transit, but the help center help me to fix the problem. Now everything is fine. Big recomendations. Thank YOU🙏😃.
Terrible experience
Terrible experience. I decided to try this site for the first time and got disappointed. Waited more than one week without any updates about my order and in the end got the message, that they dont have it in stock. I ordered the same product from my local seller. Thankfully, i got my money back, but communication is really poor and looks like a scam. Never buying again.

Reply from Gshopper
OnePlus 15 CN
OnePlus 15 CN version ordered. PAckage was great, securely wrapped in bubble paper, big bubbles!!! For my surprise, It arrived in 8 days and with extras: Screen protector, 67W charger and silicon case! Been using for a week, absolutelly everything works flawlesly!!!! Highly recommended!!!!
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