Banco Santander Reviews 29

After opening an account in Spain, I applied for a small real estate loan. I had very secure assets and excellent references. It took forever, and a Dutch bank ended up being less complicated.
Then I wanted to close the account. There is a button for this on the Santander app. Then I received several emails saying that I had to download something from the website. That didn't work. There was no help function. Calls went unanswered.
Then I wrote an email with all the information. No response.
I also went to the Santander branch in Spain. After waiting for two hours, I left, exasperated.
I have now hired a Spanish lawyer who lives there. He has written to me saying that he has been informed that I can cancel via the app or at the branch... oh yes, and that I have to transfer something first.fter opening an account in Spain I asked for a

I recently visited the Lanzarote Santander branch in Costa Teguise and was fortunate to be helped by the branch manager, Agustin Ruiz Saiz, whose patience and expertise went far beyond my expectations. He stayed after hours to set up my account, carefully walked me through every feature of the Spanish Santander app, and showed me exactly how to use my debit card at the ATM—even outside regular opening times. His clear explanations, genuine kindness, and willingness to go the extra mile made the whole process effortless. I’m incredibly grateful for his outstanding service and would highly recommend him to anyone in need of banking support.