Grubby Reviews 1,888

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 301 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the delicious and varied meals, fresh ingredients, and generous portion sizes. Many appreciate the convenience and ease of preparation, noting that the service has simplified meal planning and reduced food waste. The customer service is also frequently commended for being helpful and responsive. However, some customers have experienced issues with the delivery service, including delayed or canceled orders, and damaged or missing ingredients. A few people also mentioned receiving spoiled items or finding ice packs defrosted upon arrival.

What people talk about most

Product

Reviewers mention positive feedback about the product, consistently praising the delicious and creative... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the delicious and tasty meals, with... See more

Delivery service

Customers had ambiguous experiences with delivery services. Many reviewers praise the promptness and... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the helpfulness and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We switched from Hello Fresh to Grubby about a year ago as we found the HF vegetarian options to be really lacking. With Grubby, there's an amazing variety of tasty, filling and easy to make meals tha... See more

Rated 5 out of 5 stars

Have been enjoying grubby meals for over 5 years. Recipes are all good and mostly delicious. There is a huge choice each week (we get a pack of 3 meals each 2 weeks) The default meals one gets are a... See more

Company replied

Rated 5 out of 5 stars

These meal kits have genuinely changed my life. As a vegan with Type 1 diabetes, I often feel burnt out trying to come up with meal ideas or stay on top of everything—but these have made it so m... See more

Company replied

Rated 5 out of 5 stars

I love grubby. I’ve tried boxes from many different companies and now I found Grubby, which combines all the good bits, with an extra. The range of choices is great, and if you have dietary restrictio... See more

Company replied


Company details

  1. Meal Delivery
  2. Online Food Ordering Service

Written by the company

Vegan recipe kits. All flavour. No faff.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Loved by the whole family

I’ve been using grubby for months now - it’s amazing and my whole family - nanny included, who aren’t plant based and were skeptical about it, are absolutely loving it! It’s super convenient, yummy and healthy.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Just what we wanted from Grubby :-)

Ordering and delivery is impeccable. Choice of meals is wide. Ingredients have been perfect and keep well in the fridge. We have really enjoyed cooking and eating the meals. And, importantly, have learned tips and tricks for eating more plants. Loving the experience, thank you very much.

18 February 2026
Rated 5 out of 5 stars

Love it!

Had about 3 weeks of grubby now. Really enjoyed every meal and the recipes are so varied- I’m eating meals I wouldn’t think to cook myself and will be buying them regularly. Customer service was great when an ingredient was missing (hasn’t happened since) and they sorted it promptly. Good student discount on your first 3 boxes.

14 February 2026
Rated 2 out of 5 stars

Missing ingredients and meals

We went to Grubby to try a more vegetable based diet. The recipes were good and the portions generous. However, we had endless issues with ingredients not being complete, and on one occasion there being a whole meal missing. They responded to us the first two times this happened. Unfortunately, they then stopped responding to emails. They have still not responded to my emails requesting my account be cancelled.

It was a very disappointing experience in the end, despite a strong start.

13 February 2026
Unprompted review
Grubby logo

Reply from Grubby

Hi there Kirsten,

I am so sorry to hear that you're having some trouble with your orders, and you've not been receiving our replies to your emails.

I've dropped you another email now, please can you check and get back to me, so we can look into this for you?

Many thanks,
The Grubby Team

Rated 5 out of 5 stars

Stunning flavours and innovative recipes!

We have been stunned by the lovely meals we have created from the Grubby meal kits. Without exception, they have all been very tasty and often something that I would never have thought to cook - so we're loving the innovation in our weekly meals! The portion sizing is excellent, too. Really impressed with Grubby!

9 February 2026
Rated 5 out of 5 stars

I have accidentally run into Grubby, and love it.

I have accidentally run into Grubby, I honestly don’t remember how! I’m happy to tell that I’ve finally found my groove with a vegan recipe kit:) I tried all of them planthood, mindful chef, hello fresh, simmer…. Nothing survived, they’re either too calorific (I’m one of those who calculate every macro nutrient, calorie, every fat and protein…) or take too long to cook or the ready meals are just not delicious.

I’ve been batch cooking the three recipes as soon as I get the Grubby delivery and I’m done for the week (they’re all main for me especially after workouts). Everything is delicious, please keep it going!

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely the best box delivery…

Absolutely the best box delivery service that we have had (and we've tried quite a few). Fresh contents, lots of recipes to choose from, easy ordering and lovely staff to deal with. I am happy to highly recommend Grubby to anyone who wants plant based freshness with excellent flavour and portion sizes. Been with this company for over a year now and have not been tempted to go elsewhere.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous food and service

Fabulous food and service. Had a problem which Lily sorted out with no questions. Excellent and understanding response. If I could give 10 stars I would.
I love the wide choice of meal kits which change weekly…they are uncomplicated to cook, coming with a recipe card. It is easy to skip a week or two and the app is straightforward to use. I have a £5.99 subscription paid monthly, which pays for postage.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Delicious and plentiful

Had three weeks worth of grubby now and have not been disappointed by one meal!!
They have all been delicious and plenty of food, so much that I have been able to meal prep for two weeks.
Best money I’ve spent on a food delivery service.

Thanks Grubby.

31 January 2026
Rated 5 out of 5 stars

Yum.

Have been using Grubby for a few months now and it’s been great for us. Haven’t had a bad meal and most are super tasty. Variety is good each week - there’s always some new recipes to try but also some favourites we’ve had before.

I love that it’s getting us to eat more healthy, vegan food and, although it’s not cheap, I reckon we’ve definitely saved some money by getting less takeaways!

It’s rare we’ve had a problem but when we have the customer service have been very helpful and responsive. I like the Hived delivery service they use too, they tend to be reliable with good communication.

31 January 2026
Rated 5 out of 5 stars

Grubby has been the best box service…

Grubby has been the best box service I've tried!
Other services like Gousto have vegan options but not a huge selection each week to choose from.
The quality/brands used by Grubby have been far better in my opinion and even when the trial period ends I'm going to continue with the subscription as I believe it's working out cheaper than doing my weekly food shop!

27 January 2026
Rated 5 out of 5 stars

The food is brilliant quality

The food is brilliant quality.
The recipes are soooo good. The only issue now is being disappointed when we eat out because the food is not as good as our Grubby Meals !!

28 December 2025
Rated 5 out of 5 stars

Very happy we chose Grubby

Had Grubby meals for 3 weeks now and we are so glad we decided to try them. So convenient and easy to prepare, but full of taste and lots of choice. All of the produce is fresh and delicious. Highly recommended

24 January 2026

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