Grubby Reviews 1,887

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 298 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the delicious and nutritionally outstanding meals, generous portions, and fresh ingredients. Many appreciate the wide variety of choices and the ease of following the recipes, which has helped them embrace plant-based eating and discover new flavors. The customer service is also frequently commended for being excellent, helpful, and responsive. However, some people were dissatisfied with the delivery service, reporting issues like delayed or canceled deliveries, missing ingredients, or spoiled items due to defrosted ice packs. A few other people also felt that some recipes were bland or overly salty, and occasionally found ingredients to be of poor quality or past their best.

What people talk about most

Product

Clients share positive opinions on product, praising the delicious, varied, and easy-to-make vegan meals.... See more

Quality

People report positive experiences with quality. Customers consistently praise the exceptional quality of the... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers praise the service, highlighting on-time... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising its excellence and... See more

Service

Users describe positive interactions with service, often highlighting it as the best meal delivery service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been enjoying grubby meals for over 5 years. Recipes are all good and mostly delicious. There is a huge choice each week (we get a pack of 3 meals each 2 weeks) The default meals one gets are a... See more

Company replied

Rated 5 out of 5 stars

These meal kits have genuinely changed my life. As a vegan with Type 1 diabetes, I often feel burnt out trying to come up with meal ideas or stay on top of everything—but these have made it so m... See more

Company replied

Rated 5 out of 5 stars

I love grubby. I’ve tried boxes from many different companies and now I found Grubby, which combines all the good bits, with an extra. The range of choices is great, and if you have dietary restrictio... See more

Company replied

Rated 5 out of 5 stars

Outstanding meals. I use the kits mainly and the results are both delicious and nutritionally outstanding. Service is also brilliant with communication and deliver faultless for the past 6 weeks I hav... See more

Company replied


Company details

  1. Meal Delivery
  2. Online Food Ordering Service

Written by the company

Vegan recipe kits. All flavour. No faff.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

I kept getting rotten veg

I kept getting rotten veg, one box missed an entire meal. It happened in every box. So disappointed.

23 February 2026
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Reply from Grubby

Hi Rhea,

Thanks for taking the time to leave us a review - although I am very sorry to hear that you're experience has not been up to the usual Grubby standard.

A member of the team will be in touch by email so that we can look into this and make this right for you.

Many thanks,
The Grubby Team

Rated 5 out of 5 stars

Highly recommend

I've been using Grubby for over 2 years now. The meals are fantastic and easy to cook, there's no waste and have saved me money as I don't need to go shopping for my evening meals (having to buy more than I need due to portion sizes!) and have discovered some wonderful cuisine along the way. I try to get the 15 minute meals where possible so there is no excuse for not having home cooked food. The fact that everything is vegan is an absolute bonus!

25 March 2026
Unprompted review
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Reply from Grubby

Hi Kerry! We really appreciate you sharing your experience! It makes our day to know that Grubby is hitting the spot for you :)

Rated 4 out of 5 stars

Not bad!

Been happy with the taste of most recipes, first couple of boxes we're great but my 3rd box a couple of things were missing, one was a minor ingredient so not a problem but one was the main ingredient so had to replace it, I would like to see things separated in the recipe bag which says on the sticker to keep refrigerated but some things need to be taken out for example my penanag curry last night the curry paste was rock solid! We will continue with a couple more boxes but will be trying some other vegan recipe kits.

21 March 2026
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Reply from Grubby

Hi Leon,

Thanks for taking the time to leave us a review - although we're sorry to hear that there have been a few issues with your latest order.

I can see that we've been in touch via email to resolve this, but don't hesitate to get back to us if you need any further help!

Best,
Team Grubby

Rated 5 out of 5 stars

Fantastic vegan food

The menu selection is always great, the food itself is delicious and delivery is reliable.

24 March 2026
Unprompted review
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Reply from Grubby

Thanks so much for leaving us a review! We are so glad you're enjoying the recipes :)

Rated 5 out of 5 stars

I love grubby

I love grubby. I’ve tried boxes from many different companies and now I found Grubby, which combines all the good bits, with an extra. The range of choices is great, and if you have dietary restrictions (wheat), these guys are the best. With an easy way to select your food restrictions/preferences, and an amazing and dedicated team.. without mentioning the freshness of their ingredients, and easy to make menus, Grubby is part of our family now. Annnnd, try the brownie..

24 March 2026
Unprompted review
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Reply from Grubby

We really appreciate you sharing your experience! It makes our day to know that Grubby is hitting the spot for you :)

Rated 5 out of 5 stars

A Game Changer for Vegan + T1D Living

These meal kits have genuinely changed my life.

As a vegan with Type 1 diabetes, I often feel burnt out trying to come up with meal ideas or stay on top of everything—but these have made it so much easier. Having the carb information included is a huge bonus and takes a lot of the stress out of planning.

The portions are generous, the flavours are restaurant-quality, and it’s such a relief to take that mental load off when it comes to food.
I'm looking forward to the new options each week and having the opportunity to try new ingredients.

21 March 2026
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Reply from Grubby

We really appreciate the kind words! It’s wonderful to know you’re having such a great experience with us :)

Rated 4 out of 5 stars

Nice meals

Nice meals, thought I'd cancelled and then the recipes they chose for me were not great, wondered if they send the most unpopular if you don't choose..anyway would use again, although found it difficult to freeze my account

8 February 2026
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Reply from Grubby

Hi there,

Thanks for leaving us a review.

I'm glad to hear that you were satisfied overall, although sorry to hear that you found using our system a bit confusing - I can see that this has already been resolved with our team over email.

However don't hesitate to get back to us if we can be of further assistance.

Best,
Lily

Rated 5 out of 5 stars

Quick, Healthy, Delicious!

Grubby meals are fresh, flavourful, and super easy to cook. Perfect for quick, healthy dinners without the hassle.

18 March 2026
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Reply from Grubby

Thanks for the lovely feedback - we're so thrilled to hear that you are loving Grubby!

Rated 5 out of 5 stars

Wonderful plant based recipes

Simple ordering system, great recipes and beautiful ingredients. Every one we’ve tried has tasted fabulous.

17 March 2026
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Reply from Grubby

Thanks for letting us know! We’re delighted to hear that you’re a big fan of your Grubby meals :)

Rated 5 out of 5 stars

Great food .

Great food . Great service and great ethos ! What’s not to love ❤️

14 March 2026
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Reply from Grubby

We really appreciate the kind words! It’s wonderful to know you’re having such a great experience with us :)

Rated 5 out of 5 stars

The Best Vegan Recipe Box Ever

I have recently started using Grubby. The food and recipes are absolutely fantastic. The variety of recipes each week is excellent. I have used a lot of recipe box companies and this is so far the best.

15 February 2026
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Reply from Grubby

We really appreciate the kind words! It’s wonderful to know you’re having such a great experience with us :)

Rated 5 out of 5 stars

Grubby mealkits over 2 years

We’ve been getting Grubby mealkits 2-3 times per week for over two years. The meals are delicious and include a variation of vitamin and minerals from the different fruit and vegetables. Infrequently if there is a problem such as a missing ingredient in a meal, the friendly and professional staff are understanding and quick to provide a solution. A nice way to reduce meat intake in a tasty and sustainable way. Highly recommend.

15 March 2026
Unprompted review
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Reply from Grubby

Thanks for the lovely feedback - we're so thrilled to hear that you are loving Grubby!

Rated 5 out of 5 stars

Absolutely love grubby boxes food is…

Absolutely love grubby boxes food is fresh, quality and tasty not mention big portion sizes.
Do not even want takeaways now the meals are beyond tasty and fresh absolutely cannot recommend this company enough.

12 March 2026
Unprompted review
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Reply from Grubby

Thanks so much for leaving us a review! We are so glad you're enjoying the recipes :)

Rated 1 out of 5 stars

I wanted to test out a different meal…

I wanted to test out a different meal prep service and came across grubby, though the website and the food shown look really nice, when I got my first weekly box and tried the first, wasn't impressed. I tried the Creamy 'Nduja Rigatoni', nothing creamy about it, tasted bland and peanutty. Tried Spicy Szechuan Noodles and there was honestly nothing spicy at all, had a lot of watery soup in it, had a few mouthfuls and threw it in the bin. Oh, and the olive oil that I was supposed to receive with my order...never received. I have the rest of the meals stored in the freezer but to be honest based on my taste experience with the two meals above, ill just throw them in the bin and cancelled subscription. Sorry

10 March 2026
Unprompted review
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Reply from Grubby

Hi there Ernest,

Thanks for taking the time to leave us a review - although I'm sorry to hear that you've not had a good Grubby experience so far!

As a very small business we really rely on feedback so we know how and where we can improve. This certainly doesn't sound like a typical experience of our ready meals, and so we'd like to investigate this further.

I'll drop you an email now so please do look out for that, and then we'll also be able get that missed olive oil out to you too :)

Many thanks,
The Grubby Team

Rated 5 out of 5 stars

Delicious

Food is so good and delicious. can 't wait to try more, as so straightforward. definitely recommend.

6 March 2026
Unprompted review
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Reply from Grubby

Thanks for letting us know! We’re delighted to hear that you’re a big fan of your Grubby meals :)

Rated 4 out of 5 stars

Nice meals

Nice meals, good quality. The bedt teady made meals I have ever purchased. Odd piece of large stalk in a couple, so one star knocked off. Would like a bigger range. I've tried every meal and just order the ones I like.

3 March 2026
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Reply from Grubby

Hi Katie,

Thanks for leaving us a review - we are glad to hear that you're enjoying the ready meals :)

And I am pleased to announce that we're going to be releasing some new meals soon! So watch this space :)

Have a fab day!

Rated 5 out of 5 stars

The best vegetarian/vegan meal service around

We’ve tried a few vegetarian/vegan meal services and Grubby’s is by far the best. The most tasty meals and a really great range that makes it easy to pick meals that meet different dietary needs (e.g. low cal, high protein, etc). Definitely highly recommend!

6 March 2026
Unprompted review
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Reply from Grubby

We really appreciate you sharing your experience! It makes our day to know that Grubby is hitting the spot for you :)

Rated 1 out of 5 stars

Order with care…

The only reason I left 1 Star is because you have to leave at least 1 Star. Firstly I have to say customer service is great from Grubby when you need to contact them however none should need to contact to complain about orders as regularly as I do. Basically if you order from them it’s hit and miss what condition and quality will arrive. Squashed or bad quality of ingredients, split ice packs the latter has been ongoing for over 18months
And though they are quick to give discounts and refunds they have totally missed the point. THIS SHOULD NOT BE THE NORMAL service I receive but few and far between. I honestly don’t know how long I can persist and anyone looking to order from them remember to always have back up meals ready for delivery day. This and more has been directly fed back to Grubby on numerous occasions and the apologies just keep coming.

5 March 2026
Unprompted review
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Reply from Grubby

Hi there Phil,

Thank you for taking the time to leave us a review, and I'm sorry to hear that you've not had the best experience.

I know we’ve already been in touch at length via email, so I won't go into detail again, but I wanted to acknowledge your comments here.

And also to reiterate that we are committed to getting this right, and are consistently working to improve our packaging and delivery processes - so we do appreciate you giving us your feedback.

If there's anything we can help with, do drop us another message on email :)

Best,
The Grubby Team

Rated 5 out of 5 stars

We are loving Grubby

We are loving Grubby! I've tried 6 different recipes so far, every one was delicious and very different - super easy to follow - I would highly recommend. I can't wait for my next meal!

4 March 2026
Unprompted review
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Reply from Grubby

Thanks for letting us know! We’re delighted to hear that you’re a big fan of your Grubby meals :)

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