Growland Reviews 

1,280
TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Webshop that works well, detailed info, nice userexperience while shopping. Also very nice customer support! When I received my order I noticed an error when they packed it. Wrong size of a bottle... See more

Rated 2 out of 5 stars

Something was broking during shipping I took some pictures so they can see it. I asked for a new one. Now I must send it back but I need to buy a box (to find a box with the same dimensions it cost li... See more

Rated 5 out of 5 stars

I've ordered several times from this company and have not been let down! Quick responses and delivery. Well I have to wait a few days but that's not due to them, they ship almost immediately after ord... See more

Rated 4 out of 5 stars

Friendly, fast, clear, and wonderful support for the smallest question to the biggest problems. I will continue to comeback for all my plant needs! I am very happy for the quality of products compared... See more

Company replied

Company details

  1. Garden Center
  2. Conservatory Specialist
  3. Greenhouse
  4. Plant Display Store

Written by the company

De growshop met het assortiment waar elke homegrower zich meteen thuis voelt Het scala aan producten die we in onze on-line growshop bieden is perfect geschikt voor je eigen binnenkweek. Dat merk je meteen als je op onze website begint te surfen. We gaan al een flinke tijd mee, en zijn in die tijd door onze ervaring en uitgebreide keuze tot een van de grootste aanbieders van kwalitatieve Indoor-Grow producten uitgegroeid. Ons doel is je bij te staan in je ambitie iets moois voor jezelf te telen, en die gedroomde prachtige opbrengst te realiseren. We hebben voor elke zichzelf respecterende thuiskweker de juiste producten in huis en we vinden het leuk om met je in gesprek te gaan als we toch iets op jouw verlanglijstje in ons assortiment over het hoofd gezien hebben. Zoveel plezier als jij hebt om zelf thuis iets te laten groeien, zoveel plezier hebben wij eraan je hierbij te helpen met raad en daad. Onze gedrevenheid een mooie webshop voor homegrowers neer te zetten zie je hopelijk meteen terug in de keuze van eersteklas producten van de beste fabrikanten, die niet van gisteren zijn. De tientallen jaren ervaring van de producenten wiens assortiment we vertegenwoorden hebben niet voor niets een goede reputatie, ze doen dat wat ze beloven, en vaak nog met een schepje erboven op. We houden onze ogen en oren altijd open om niets te missen van de nieuwste snufjes die op binnenkwekers markt te krijgen zijn. En daar moet je ook wel echt goed bij opletten, er is altijd wel weer een mooie minerale of organische Plantenvoeding of een hagelnieuwe LED Kweeklamp die je toch echt geprobeerd moet hebben.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(1,280)

174 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

i dont get the package becouse the…

i dont get the package becouse the driver was to lazy and decide to type in that adress was wrong wihich is not true, then i try to call Your
customer service office, but when i ask " do You speak english " the women respond " no " and just hung up on me on the phone.

21 February 2023
Growland logo

Reply from Growland

Hello dear customer,
our colleagues speak English and do not simply hang up. Your matter has been clarified via email and you will receive a refund. We apologise for the inconvenience.

Rated 5 out of 5 stars

Great site

Great site, delivery was earlier than expected!

The delivery time estimate was 3-5 days, but I received the product in 2 days! This is definitely a Dutch company with their own inventory and not some drop shipping site. Great experience, will be a returning customer!

31 October 2022
Rated 2 out of 5 stars

I placed my order on the 6th of june…

I placed my order on the 6th of june 2022. Today its the 8th of june and i havent recieved any confirmation email or anything. For as far i know nothing is going to come. Luckily i chose the option to pay later with Klarna, because if i had already spended my money i would be realy angry by now.

8 June 2022
Unprompted review
Rated 5 out of 5 stars

Really good job !!

I use this site several times now , and I have to say they are really professional , usually the items are shipped within 3-4 days since the order is made , the customer service is also quick and kind, I’m really satisfied with their service

29 May 2022
Unprompted review
Rated 5 out of 5 stars

Great experience!!! 😁☺️

I've ordered several times from this company and have not been let down! Quick responses and delivery. Well I have to wait a few days but that's not due to them, they ship almost immediately after ordering. Also I placed a decent order and didn't have a discount code but asked politely if I could get a discount after already paying (in the comments section too!). What did they do you ask? They applied a discount and sent euro back to my bank! In what world I ask you? They didn't give me a store credit, they gave me my cash back! Simply wonderful to deal with after several difficult situations with other suppliers.... I will definitely be buying from them again 🙂

14 May 2022
Unprompted review

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