GrowGarden.gg Reviews 

465
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 188 reviews, reviewers overwhelmingly had a great experience with this company. Many active customers frequently highlight the affordable pricing structures and seamless website navigation, making it exceptionally straightforward for users to purchase virtual pets safely and easily. People consistently express deep satisfaction, noting that the overall platform delivers an extremely fun, smooth, and reliable way to collect rare items quickly. However, some customers also noted recurring issues regarding delivery delays and major difficulties successfully receiving their purchased items after completing the payment. A few other people also felt quite frustrated by unexpected connection errors, excessively long waiting queues, and sudden server disconnections during the trading process.

What people talk about most

Product

Clients share positive opinions on product purchases, noting that items like raccoons, golden geese, and... See more

Website

Users describe positive interactions with website, highlighting fast service, manageable prices, and... See more

User experience

Customers had positive experiences with user_experience, highlighting that the platform is very engaging,... See more

Service

Reviewers highlight ambiguous aspects of service, showing mixed opinions overall. Some consumers praise the... See more

Price

Reviewers mention positive feedback about price, highlighting affordable and reasonable costs for virtual... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Currently been 10 hours since I bought 4 items. Always out of stock, always takes 1 hour to get in server, I submitted a ticket for help, will update review once everything is done. Thank you Up... See more

Rated 5 out of 5 stars

This is more than extraordinary. Infact i am lost in the beauty of this game. To be honest, i will not find a bettee game like this. One more: if this game was a person and we were playing hode n seek... See more

Rated 5 out of 5 stars

The gameplay and the people make this game fun for all ages I started off and people had my back this might be the best Roblox game ever-Growabot12344 user

Rated 5 out of 5 stars

Im new to it but I find everything simple and easy with secure environment and friendly behaviour of member Sure it's 5 star website



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

465 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(465)

169 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointed

Ordered a raccoon for my daughter, attempted to retrieve it multiple times over the course of 2 weeks. Purchased July 23, on August 10th it said “Order complete” Had them resend a new link and now it says “Order was already claimed”. Tried to message support 4 different times, no response.

Now, when I try to access their purchasing site it loads for a second and redirects me to an error that says “Access Denied- the site owner may have set restrictions that prevent you from accessing the site. Please contact the site owner for access”

10 August 2025
Unprompted review
GrowGarden.gg logo

Reply from GrowGarden.gg

Hello,

We’re so sorry to hear this.

Your order was automatically cancelled due to being flagged as a high risk of fraud. After reviewing it, I can confirm that the cancellation occurred about 5 minutes after your purchase, and a full refund was issued.

To help prevent this from happening again, please make sure to use accurate and valid information when checking out.

Thank you for your understanding.

Rated 5 out of 5 stars

Ordered a raccoon for my son

Ordered a raccoon for my son. Took a little longer to receive as he didn’t follow instructions exactly at the time and missed his slot but we have now got it and he is just delighted. Thank you for your help.

22 August 2025
Unprompted review
GrowGarden.gg logo

Reply from GrowGarden.gg

Hello!

After checking our logs, it appears that your son was removed from the VIP server because he did not accept the trade for over 10 minutes Holding up the line for other customers.

When this happens, a new friend request is automatically sent so you can rejoin and complete the trade.

We recommend watching our tutorial to ensure you know the full claiming process for your item.

Rated 1 out of 5 stars

I ordered multiple items

I ordered multiple items. The last 2 were raccoons. I got disconnected from server and never received the 2 racoon's. Multiple support requests and emails for a couple weeks with No email response. Only would get a message about my 2 missing raccoons if I joined the delivery server. Each time I would get into the delivery server the in game message text would say " sorry no racoon's try again later ". It now has updated my claim and I can no longer join the delivery server and it says my ordered is complete. No further response. Great items (if you get All of them) But that doesn't make up for Extremely Terrible "customer service" with an abandonment of any solution. Never will use them again.

7 August 2025
Unprompted review

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