Group Retreats Reviews 

512
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers overwhelmingly had a great experience with this company. Visitors frequently praise the exceptionally spacious accommodations, incredible recreational facilities like swimming pools and hot tubs, and peaceful, beautiful surrounding locations. Guests also warmly appreciate the helpful property caretakers, wonderful welcome baskets, and wonderfully well-equipped kitchens that make large family gatherings truly special and memorable. Some reviewers were not happy with minor property maintenance inconveniences, noting occasional heating troubles, wear and tear, or missing everyday items upon arrival. Others also mentioned that navigating very large historic houses with multiple levels or less secure gardens required extra attention during their stay.

What people talk about most

Facilities

People report positive experiences with facilities, highlighting the incredible amount of space both indoors... See more

Location

Customers had positive experiences with location, noting that properties offer peaceful retreats while... See more

Quality

Users describe positive interactions with quality, consistently highlighting spotless cleanliness and... See more

Staff

Clients share positive opinions on staff and owners, highlighting friendly communication and helpful support... See more

Holidays

Customers consistently note positive experiences with holidays, describing them as wonderful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gardener's Cottage is a perfect weekend getaway in beautiful surroundings for peace and quiet. Great location, easy walk to the high Street for dinner or along the river. Great for watching wi... See more

Company replied

Rated 5 out of 5 stars

Fabulous stay for 4 nights at Martley Hall. This is a spectacular and very comfortable base for a family holiday (we were 30). The equipment and furniture is excellent and the games, garden and swimmi... See more

Company replied

Rated 5 out of 5 stars

Booked Old Lakenham for three nights to celebrate my 60th birthday with 24 friends, and loved every minute, the house exceeding all our expectations. Just 50 minutes from London, it's the perfect part... See more

Company replied

Rated 5 out of 5 stars

We stayed at Abbey House for three nights, 22 of us for a 70th birthday celebration. We can absolutely recommend it. It took us a while to be able to navigate this house with its nine bedrooms, l... See more

Company replied


Company details

  1. Holiday Home
  2. Holiday Accommodation Service
  3. Luxury Hotel

Written by the company

Group Retreats provides large-group high-end accommodation in unique and beautiful country houses. Recognising that large groups often struggle to find appropriate accommodation and that luxury housing for such groups was in short supply, we set out to find the perfect country homes for our customers to enjoy. Our vision is not only to provide your group with a comfortable stay, but to give you an unforgettable experience of staying in a quintessential English country home. You will discover unique settings for a family break, corporate function or a milestone celebration; which you can enjoy in your own way. Typically, our properties are large historic listed buildings with extensive grounds and beautiful gardens. Swimming pools and spas are features in most of our places, along with games rooms packed with snooker, pool and other games. Our properties are generally in quiet, isolated locations, surrounded by countryside – perfect for exploring. At Group Retreats we can help you plan an unforgettable trip.


Contact info

4.8

Excellent

TrustScore 5 out of 5

512 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(512)

93 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had the most amazing birthday here

Had the most amazing birthday here - a huge thank you to everyone!! Special shout out to Ross who was super helpful as we checked out very hungover. Would book again in a heartbeat! X

18 October 2025
Unprompted review
Group Retreats logo

Reply from Group Retreats

Dear Selina,

Thank you for your kind review.

It's so good to hear that you and your group enjoyed your stay, and that Ross did all he could to help.

I hope to be able to welcome you back again in the near future.

Kind Regards

Lia

Rated 5 out of 5 stars

Really amazing stay at fawley estate

Really amazing stay at fawley estate! The house was lovely and historic and had a very charming feel (especially the pool and dining room). Highly recommend group retreats as a business and fawley estates for larger groups. Was also great value for money!

5 October 2025
Unprompted review
Group Retreats logo

Reply from Group Retreats

Dear Tash,

That is wonderful to hear! Thank you so much for taking the time to leave such an amazing review following your stay at Fawley Estate.

We are thrilled that you enjoyed the historic charm of the house and found the pool and the dining room to be particularly lovely.

Providing the perfect, high-value setting for group retreats and larger gatherings is exactly what we strive for, and your strong recommendation means a great deal to our entire team.

We hope to welcome you and your group back to Fawley Estate again very soon!

Kind Regards,

Phil

Rated 5 out of 5 stars

Harkstead Hall

I booked Harkstead Hall through Airbnb, Group Retreats customer service was incredible! Sending us everything we needed to know and more, they checked in with us the day before and a few days later to see how our stay was. As for the property, it was stunning! I stayed there the night before my wedding with my bridesmaids, plenty of space for us all to have our hair and makeup done in the morning, and plenty of space for entertaining a larger group the night of tje wedding! Would definitely recommend! Thank you for making the time around our wedding so special x

1 October 2025
Unprompted review
Group Retreats logo

Reply from Group Retreats

Hi Laura,

What a lovely review! It means the world to us that Harkstead Hall provided the perfect space for your group, and we're so proud of our Group Retreats team for ensuring an incredible experience! Congratulations on your wedding!

Kind Regards,

Phil

Rated 5 out of 5 stars

Milton House

We had an amazing stay at Milton House. The pool is a real highlight, and the garden and grounds were beautiful! Thank you so much!

3 October 2025
Unprompted review
Group Retreats logo

Reply from Group Retreats

Hi Amy,

Thank you for your review! We are glad you enjoyed Milton House and the pool, it is a beautiful place! We hope to see you again soon!

Kind Regards,

Phil

Rated 5 out of 5 stars

Amazing!… 100% returning.

26/09/2025 28 People easily stayed there!

We had an amazing stay at Ashfield Place Farm in Framingham, Ipswich. The mansion itself is stunning, and the cleanliness throughout was absolutely 5-star – everything was spotless and so well looked after. The pool and hot tub were a real highlight, both lovely, warm, and exceptionally clean, making them perfect for relaxing.

The caretaker (jason) was brilliant, always on hand to help and make sure we had everything we needed. We were also lucky enough to meet the owner, who visited at the weekend and was just as warm and welcoming as the property itself.

The rooms were perfect and come with comfy bedding.

the kitchen was a perfect place for socialising and plenty big enough for 28 of us

the pool and hotub were also brilliant sizes!

the house even came with a wireless speaker which is a brilliant idea.

All in all, a wonderful stay in a beautiful home – we couldn’t recommend Ashfield Place Farm more highly.

100% returning!

26 September 2025
Unprompted review
Group Retreats logo

Reply from Group Retreats

Hi Sam,

Many thanks for your review! We love Ashfield Place as well, and will pass your thanks onto Jason! We look forward to seeing you at any of our other properties!

Kind Regards,

Phil

Rated 5 out of 5 stars

Stayed at Ashfield place farm

Stayed at Ashfield place farm. Had everything we needed. Such a beautiful place. Celebrating my husbands 40th with friends. Incredible unforgettable weekend. Will most definitely stay again. Highly recommended for family and friends.

19 September 2025
Unprompted review
Group Retreats logo

Reply from Group Retreats

Dear Brandie,

Thank you for your kind review.

I am so pleased to hear that you and your group enjoyed your stay at Ashfield Place Farm, and I hope you made some wonderful memories for your Husband's 40th birthday celebrations!

I hope to be able to welcome you back to Ashfield Place Farm, or one of our other properties again in the near future.

Kind Regards

Lia

Rated 5 out of 5 stars

Milton house is beautiful …

Milton house 19th to 21st September
Just returned from a stay at Milton House Bedfordshire stayed for 2 nights
It was absolutely amazing better the we expected the house was beautiful and spacious the grounds went on for ever loads of little separate areas if you want to have your own space for a while
There were 20 of us age range from 2 to 86 and we all had the best time
The pool and hot tub were great to relax in at the end of busy days
All the gardens were well maintained loads of fruit tree plenty of space to play outdoor games
There were two kitchens well stocked with cutlery plates and all things you might need if cooking which we did just bring your own ingredients and the location was perfect peaceful but not to far from shops if you need anything
Group retreats have done a great job with everything in this property
We will definitely be booking with them again it was the best family staycation we have had

19 September 2025
Unprompted review
Group Retreats logo

Reply from Group Retreats

Dear Tamheeda,

Thank you for your lovely review! We are so glad you and your group had such a lovely time! We would love to welcome you back to any of our properties, and please keep an eye on our website for new holiday lets which are coming on board!

Kind Regards,

Phil

Rated 5 out of 5 stars

D&B stay 19th-21st September

This was our first family staycation and we all had the best time. We stayed at Milton house and the facilities were amazing. We even made use of the apple trees and made our own apple crumble. The grounds were spacious, we had multiple barbecues, tennis, cricket and football tournaments. The options were endless. Would deffo return to Milton house and would definitely use group retreats again!!

19 September 2025
Unprompted review
Group Retreats logo

Reply from Group Retreats

Dear Aneeqah,

Thank you for your review! We are glad you made full use of the facilities, and we look forward to seeing you and your party again soon!

Kind Regards,

Phil

Rated 5 out of 5 stars

Perfect

Recently stayed at Harkstead Hall in Suffolk. One of Group Retreats' smaller properties with six bedrooms. Absolutely fantastic venue for a family get-together. The hot tub and heated swimming pool were amazing. House extremely well furnished, comfortable and well equipped. All contact with Group Retreats was extremely professional and they were very attentive. We advised them after our stay of a few small issues and they immediately responded advising they would be sorted before the next guests arrived. They even sent us an email thanking us for leaving the house in such good condition!

12 September 2025
Unprompted review
Group Retreats logo

Reply from Group Retreats

Hi there,

Thank you for your lovely message, I agree Harkstead Hall is a lovely place for a smaller family get together, and I'm glad the team helped out with the bits that needed attention!

We look forward to welcoming you back to any of our properties soon! We are taking on more and more properties as well, so keep an eye out for if anything takes your fancy!

Kind Regards,

Phil

Rated 5 out of 5 stars

Country manor, perfect for a weekend retreat

Great house that was perfect for our needs (15 person company retreat). Good facilities, nice rooms and amazing grounds. Comms were easy and helpful before check-in.

10 September 2025
Unprompted review
Group Retreats logo

Reply from Group Retreats

Dear Rowan,

Many thanks for your lovely review, and we're glad you enjoyed your stay! We hope to welcome you back at this or any of our other properties!

Kind Regards,

Phil

Rated 5 out of 5 stars

Much more than hoped for!

Was really excited about staying in Ashfield Place as it looks such a beautiful farmhouse on the website, but I have to say everything exceeded my expectations 100 fold! What a wonderful 60th birthday with friends and family! Amazing house, clean, comfortable, interesting layout and so large. Crisp sheets and really comfortable beds, beautifully maintained old buildings, carefully managed grounds with lots of mature trees and interesting views, glorious pool, pool table, hot tub and huge kitchen! Did not even get time to play tennis! Close to stunning east Suffolk coast so we had a lovely trip to Dunwich too. Thank you Group Retreats - you are much more than it says on the tin…… very friendly and helpful staff and a welcome basket of delicious goodies too!

6 September 2025
Unprompted review
Group Retreats logo

Reply from Group Retreats

Dear Emma,
Thank you so much for all your kind words! We are so pleased you enjoyed your stay, and made use of as many facilities as you could! Maybe you'll have to come back for the tennis court... :D

We hope to welcome you back to any of our properties in the future, for many more birthdays to come!

Kind Regards,

Phil

Rated 5 out of 5 stars

We didn’t want to leave!

We have just returned from a long weekend stay at Ashfield Place and wow we did not want to leave. There was plenty of space for everyone with lots of bedrooms as well as living spaces. The hot tub was fantastic and the pool and tennis court were a hit with the kids. The kitchen was well stocked and had everything we needed for preparing and serving food to our large family. The communication from Group Retreats leading up to our stay was excellent and I wouldn’t hesitate to book again through them.

31 August 2025
Unprompted review
Group Retreats logo

Reply from Group Retreats

Dear Maddie,

Thank you for you review, we are so glad you had a lovely time at Ashfield Place, and I'll pass on your thanks to the staff who helped you with your stay!

We look forward to seeing you soon at any of our properties!

Kind Regards,

Phil

Rated 5 out of 5 stars

The Plant House

We just returned from a short break to The Plant House in Cropredy.
Great communication from Group Retreats prior to leaving and then from Rob & Sarah at the house once we arrived.
The house itself was stunning and we made use of the freshwater pool, hot tub and sauna. A few days wasn’t long enough.
Thank you for an amazing stay.

26 August 2025
Unprompted review
Group Retreats logo

Reply from Group Retreats

Dear Mandy,

Thank you for your lovely review! We are really glad you enjoyed your time at the Plant House, and made use of the freshwater pool!

We hope to see you again soon!

Kind Regards,

Phil

Rated 5 out of 5 stars

Our family had a great stay at Ashfield…

Our family had a great stay at Ashfield Place - there was plenty of room for a large group, the kitchen was exceptionally well stocked, and the pool and tennis courts were great. Everything was well maintained and clean and the hosts were extremely responsive, particularly the caretaker (Jason). Thanks for a great stay!

1 August 2025
Unprompted review
Group Retreats logo

Reply from Group Retreats

Dear James,

Thank you for your review! We're glad you enjoyed your stay, and we will pass on your praise to Jason!

Kind Regards,

Phil

Rated 5 out of 5 stars

Perfect house in perfect surroundings

From the setting of the venue, the gift hamper on arrival and the property itself, everything was superb.
As a work retreat or a family gathering I can highly recommend Timberley House - just don’t tell everyone or it will be even harder to get a booking!!!

8 July 2025
Unprompted review
Group Retreats logo

Reply from Group Retreats

Dear Paul,

Thank you very much for your lovely review! We look forward to welcoming you back at any of our properties! If Timberley is booked next time, please check our website for other locations that may suit you as well!

Kind Regards,

Phil

Rated 5 out of 5 stars

Great stay at the Planthouse

Great stay at the Planthouse - such a lovely place is unlikely to be available again at short notice but I highly recommend it! The outdoor natural swimming pool is a definite highlight and we loved the outdoor cooking facilities and made very good use of some local farm shops/butchers! Thanks Rob & Sarah

25 June 2025
Unprompted review
Group Retreats logo

Reply from Group Retreats

Dear Sam,

Many thanks for your review! We are delighted you enjoyed your stay at Plant House, and you are right, it is becoming so popular that short notice stays will become scarce! We look forward to welcoming you back to any of our properties!

Kind Regards,

Phil

Rated 5 out of 5 stars

Great stay at the Glentworth Manor

Great stay at the Glentworth Manor with my girls. The staff were super accommodating and attentive. Stuart, our caretaker, was a wonderful host and helped us start our bbq & took care of setting everything up for us. He was very respectful over our privacy and was very helpful.

A great time was had thanks to him, thank you!

8 June 2025
Unprompted review
Group Retreats logo

Reply from Group Retreats

Dear Fathia,

Many thanks for your lovely words! We will pass on your review to Stuart, and let him know you valued his help.

Please feel free to come back to us in the future and book another stay with us at any of our properties!

Kind Regards,

Phil

Rated 5 out of 5 stars

Amazing memories that will last a lifetime

We have just organised an impromptu family get together at Ashfield Place Farm and wow I am so glad we did!! From my two year nephew to my 85 year old grandmother, everyone had the best time. The grounds are just stunning and if you are lucky enough to enjoy Ashfield in the sunshine (like we did) then you will not be disappointed. The beds are very comfortable, the kitchen was well stocked and the staff have all been exemplary. From the moment of booking to our check out this morning, GroupRetreats could not have been more helpful. The caretaker is so friendly and accommodating, we truly felt so welcomed which set the tone for a great stay. I’m not usually one to write reviews but if you’re mulling over whether you should book a stay with GroupRetreats my advice would be to”do it now!!” You won’t regret it. We have made memories that will last a lifetime and I will treasure forever. We will be back again soon Ashfield.

13 June 2025
Unprompted review
Group Retreats logo

Reply from Group Retreats

Dear Dominique,

Thank you so much for your lovely review! We are so glad your extended family had such a lovely time, and we will make sure the caretaker knows how much you valued his time!

We look forward to seeing you again soon at any of our properties!

Kind Regards,

Phil

Rated 5 out of 5 stars

We stayed In Abbey House in May for a…

We stayed In Abbey House in May for a birthday. The house was beautiful, it had everything we needed. The pool with the pool house is such a perfect setting on a hot day. Group retreats were really responsive with any queries we had. We would love to stay again!

30 May 2025
Unprompted review
Group Retreats logo

Reply from Group Retreats

Hi Simone,

Thank you so much for your review! We hope to see you in the future at any of our properties!

Kind Regards,

Phil

Rated 5 out of 5 stars

Fantastic house for a large group to relax and have fun

We stayed at Milton House (Bedford) and were a group of 23, although the house can comfortably sleep up to 30. All of the comms beforehand were super helpful and meant we knew all about the facilities etc before our arrival. The house itself is fantastic and there is plenty of space for a large group to relax and have fun. The grounds are beautiful, pool and pool area are a great space to relax whatever the weather and the games room and tennis courts are a bonus. Would highly recommend.

6 June 2025
Unprompted review
Group Retreats logo

Reply from Group Retreats

Dear Becky,

Thank you for your lovely review! We are very glad you had a wonderful time, and we look forward to welcoming you back to any of our properties in the near future!

Kind Regards,

Phil

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look