Package never received! I requested a refund, but after 2 months, nothing has been reimbursed. The shipment was tracked, but there is no data regarding where or to whom the merchandise was de... See more
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See what reviewers are saying
Beautiful place, professional and friendly staff. It was first time when I tried this treatment and I lovit it. I don't speak Italian language but here I didn't need it because I discover great l... See more
Hairdresser super, as well the specialist in massage and therapist. When I had a problem for an appointment to a dentist ( for my fault, really) Groupon gave me money back, even if I had asked it only... See more
A lovely restaurant with very tasty food - portion sizes were perfect - would definitely recommend. It’s a little bit out the way of the main tourist sites but if you’re looking for something a bit di... See more
Company details
Information provided by various external sources
Groupon (NASDAQ:GRPN) è il leader mondiale del commercio locale ed il luogo dove gli utenti possono scoprire tramite web o smartphone cosa fare, vedere, gustare e comprare a prezzi straordinari. Con gli acquisti in tempo reale, gli utenti possono trovare il meglio che la propria città può offrire in termini di attività locali, eventi, vacanze e prodotti di ogni genere.
Contact info
Corso Buenos Aires 54, 20124, Milano, Italy
- groupon.it
Replied to 15% of negative reviews
Typically replies within 24 hours
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Pretty nice spread they have!
Purchased a Groupon for 4 people and enjoyed the place. Food is good and has a nice variety. Service is a bit slow and the place is not as attractive as some other restaurant in the area but overall it was a good experience. Also they are closed on Mondays even it says they are open on Groupon site. Recommend !
Items ordered, but not delivered.
Initially I ordered something from Groupon Italian and it was ok. I then ordered a couple of other things from this service but this time they have never been delivered. I contacted its service. Its staff was nice, and the money was credited to my Groupon account, not to my credit card, so I used that money to buy other things of Groupon Italian again. Up to now, after one month, all of these items still have not been delivered yet (they should be delivered within 15 days as Groupon says).
bad transport courier don't buy from the section shopping
I'have had several bad experiences with the section shopping.... the transport courier doesn't call before coming, they just come and if you are not at home you have to go and get the items by their offices 15 km away from your home... awful service called Nexive
Hopeless
I bought a necklace/earrings/bracelet set on 7th December as a Christmas present. Delivery should have taken 10 working days but as no tracking number was provided it was impossible to know where the gift was. A couple of days before Christmas it still hadn't arrived so I tried to contact customer services and found that the call centre number only allowed me to listen to a series of recorded messages, none of which answered my question. I sent an email which was answered quite promptly but which didn't give me any specific information. A few days after Christmas I cancelled the order and found that the amount had been credited to my Groupon account. To be fair, the amount was then credited to my debit card after I complained but I feel I was let down very badly by the poor customer service. I will never use this company again.
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