Excellent report. Clear, concise and returned to us in a good time frame. Asked us about dates and contacted the home owner (we are bying a new property), directly so we didn't have to, keeping me inf... See more
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Groundsure was absolutely fantastic, quick response and visited the site within 24hrs Jon and Rowan, what can I say … two very polite and lovely colleagues to deal with. Arrived on time and nothi... See more
We regularly use Groundsure to provide our maps both in .pdf and .dwg formats as we like being able to preview the map data available at no added cost prior to purchase. Groundsure's .MAP consultant... See more
The address finder would not find the postcode. The grid reference was actually latitude and longitude rather than northings and Eastings so Its stated incorrectly. Regardless neither would work. The... See more
Company replied
Company details
Information provided by various external sources
Turn mapping software into location intelligence with the power and precision of Groundsure Insights. Our user-friendly digital maps bring you closer to the information you need to support your property or land use transaction. View maps for free in any browser, on Mac or PC, the download direct into your workflow. It's the simple, smart way to be certain.
Contact info
Sovereign House, BN11UJ, Brighton, United Kingdom
- 0800 028 0000
- info.map@groundsure.com
- groundsure.com
No recent history of asking for reviews
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Planning Map
Clear and easy to use mapping service, competitively priced.
I would recommend to follow professionals for planning applications.
Good Customer Service
Ordered a digital map online, all good, followed up by good customer service
Excellent service
I have used MAP by Groundsure on various occasions and have always had an excellent service and follow up call to ensure that what I received was to my satisfaction
A mapping service good for architects
Good and improving interactive website offering intelligent options for cropping OS maps to make DWG files, with a 3D height data model also available along with many other features. Customer service extremely attentive - received a call almost instantly after purchasing a map using the service - which then led me to discover more features.
Excellent service and well thought-out and presented interface.
I found the website user friendly, well laid out and the pricing and additional information sections are clear.
I had a question regarding the best data format for my office use and the response was quick and clear.
Most importantly it all works with my Mac OS.
Not intuitive & failed delivery
I found your website hard to navigate. I tried to scale up the area I wanted a map of but was unable to. There may be a way to do this but I could not find it. The file arrived simply as code in the email so useless I'm afraid

Reply from Groundsure Insights
poor user interface, poor plans generally poor in comparison to competitors
poor user interface, poor plans, generally poor in comparison to competitors

Reply from Groundsure Insights
Very easy to use and inexpensive
As a novice to obtaining maps I found the site very easy to use which was greatly helped by the customer assistance when I phoned to navigate my way round and set up my account.
Very pleased.
Quick to respond, questions answered, relaxed and informative service
Polite and helpful phone service to compliment online service
Great service and user interface
We have used several mapping services over the years, Groundsure is the easiest to use and the most reliable by far. Great customer service. No need to look and further for another service....
Great Website, Staff always helpful.
Since using this site to download maps into CAD I have found it easy to use and good value for money. As well as maps there is a lot of useful information to hand which can be downloaded easily.
Just what you want.
Easy to use with a real person to help when required.
Extremely helpful staff.
The staff member was extremely helpful, he looked into my query and returned my call not once but twice, first updating me on progress and then with a possible solution. In the end the map was not accurate and i have been promised a full refund.
Superb Map Service
What I like about GroundSure is that you have a tool to enable you to choose whichever areas you feel are necessary rather than a simple rectangular box for locating the information required like other suppliers. We feel this is a huge improvement especially as we work a great deal in the Countryside and our clients are not having to pay for areas of open field which has no detail.
Very easy, good visually and handy.
This site is handy to have when you are looking for an OS map it is covenient and free at the moment which is even better.
A brilliant service provider I found after years of effort!
Thank you for providing out class service for all planning related matters, the ODS maps are of high quality plus accurate. It could not have all been possible without your service.
GROUND SURE simply rocks.
Quick to achieve, from opening site to sending off download less than 5 mins
Hi downloaded OS map for planning application today, easy. Opened pdf in preview edited with red line for the site, saved it to desktop and added it to emailed application. how things have changed.
Regards
Peter
Great service
Very easy to use, much easier than other sites I've used previously and very good value.
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