This site gives a very wide and disparate reporting of world events. Even down to my local area. I can choose what to read and who to believe. Yhe report sorces are transparent and easily verifiab... See more
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Review summary
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There are so many ways to get your news today that it's a little mind-boggling. Ground News is excellent in helping with this. And in a couple of ways. First is that they always contextualize... See more
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This platform is not only refreshing but revolutionary and much needed in a world of misinformation, fake news, social media madness, and partisan news. It is my consistent go-to for news and has trul... See more
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The site have provided me with everything it promised. I'm glad there's an accessable tool for me to keep myself updated on politics and a tool to help me work on my biases. I greatly reccomend to eve... See more
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Company details
Written by the company
Searching for an alternative to Google News or Apple News? Look no further: Ground News offers you daily news coverage that you can rely on. Our trusted news experience has earned us over 10,000 5-star reviews in the App Store and Play Store – and now, more on Trustpilot. For anyone fighting against the rise of misinformation, sensationalism, and biased news, the Ground News app, website, and newsletters will help you easily compare how a story is being covered by thousands of sources from across the political spectrum – and from around the world. Now's your chance to break free from echo chambers and get closer to the truth behind the spin. We're not better news, we're a better way to read it.
Contact info
280 Joseph St, N2G 4Z5, Kitchener, Canada
- +1 (866) 471-9181
- feedback@ground.news
- ground.news
4.0
Great
199 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fair news view
Update on july 30th, 2025. I was informed by Ground News team they decide to update the label in Israeli - Gaza for a better content description.
I understand this could seems to everyone irrelevant, but not in the eyes of those who are involved.
Well done Ground News!
Update on July 29th, 2025. In a growing debate over a possible genocide in Gaza they are still sponsoring the "Israel-Hamas Conflict" view. I feel deeply sad for giving them money.
On June the 18th 2025 I wrote:More or less two week ago I subscribed their premium option.
Well, the point is I suspect that under a seemingly neutral app they are sponsoring what's going on in Palestine.
I repeatedly signaled the app authors that among *all* neutral labeled channels of news they expose one isn't. Specifically under "Israel - Hamas conflict" they report news that can hardly be related with wars or conflicts.
In response, my review of their app which was indeed fact based, has been repetedly censored with the accusation of exposing political content.
I offered my five stars if they switched to something in line with their publicly spoken purposes, as "Israeli - Palestine", but never got an answer to my proposal.
As a consequence I reach to a conclusion they're putting on the readers the lens trough which they'd like some facts to be seen.
I simply think their behaviour is not fair.
18 June 2025
Unprompted review
Reply from Ground News
Hi Duilio, we're sorry to hear about your experience and we'd like to learn more. Can you let me know if you reached out via email to share your suggestions and feedback? We're always happy to hear any suggestions for improvement and I've shared your request with the team to rename the topic name to "Israeli - Palestine" instead. If you have any other specific suggestions or feedback you'd like to share, please let us know at feedback@ground.news as we'd appreciate hearing your thoughts.
There is no easy way to unsubscribe
Their sources are too limited. Also, they make it impossible to unsubscribe. I thoroughly regret signing up for this.
17 June 2025
Unprompted review
Reply from Ground News
Hi Sid, we're sorry to hear about your experience! If you have any suggestions for sources you'd like to see included, please email your suggestions to our team at feedback@ground.news , including the source's website info. Additionally, you can cancel the way you subscribed. For example, if you subscribed on the website you can cancel in your account on the website. If you subscribed through Apple you can cancel through your Apple subscriptions. We're more than happy to provide specific instructions for your account if you'd like. Please email us for any further assistance!
Regretted Paying
Regretted paying the subscription almost immediately as it's not balanced in a way that matters.
The US' Left-Right paradigm is not what indicates balance or "fairness". Fox and CNN often spout the same lies, as do BBC, RTE, Euronews.
Balance would come from a West v East paradigm or a Global North v Global South paradigm. That would be worth paying for, especially here in Europe where RT is banned from Television.
Signed up months ago and barely used it, now I find their adverts interrupting my actual news sources.
10 May 2025
Unprompted review
Reply from Ground News
Hi Gordon, we're sorry to hear about your experience and we appreciate your feedback! I'm happy to clarify that the bias ratings aren't intended to convey balance or fairness, but I completely understand that there are other metrics and context to consider as well. I've shared your feedback with the team regarding looking at different paradigms, and if you have any other specific suggestions for what you'd like to see other than the left/right ratings, please let us know at feedback@ground.news as we're always striving to create the best product possible.
They subscribed me with auto-renew before disclosing the price.
I was watching a Mentour channel on YouTube, and become interested in the Ground News Promotion. I wanted to get pricing info, so I started into the process. I assumed that before actually billing me, they would show a cost summary. Not so. AFTER logging my payment, they finally disclosed that the fee was 60 bucks, and worse, that they had set me up for auto-renew. I am still fighting this. I succeeded in getting Snap-wise, the payment processor, to shut off auto-renew, but I still do not know if I will get my 60 bucks back. Disgusted with Ground News and the Mentour YouTube channel.
Update 21April25
Since I have received a refund from Snap-Wise/Ground News, I have upgraded from one to three stars.
18 April 2025
Unprompted review
Reply from Ground News
Hi Chris, we're sorry to hear about your experience and I'm happy to clarify that the pricing is listed on our website: https://ground.news/subscribe and on the checkout page. If you'd like to request a cancellation and refund, please reach out to the team directly at feedback@ground.news and the team would be happy to help with your request!
Great service, valuable information
The service makes it incredibly easy to see which organizations are owned by who and where their slant comes from. I really loved the Blindspot feed which shows news items that are only reported by one political side or the other. It was very interesting and telling seeing a timeline of which news items are amplified and which are ignored by certain political leaning. It really opens your eyes to just how corrupt legacy corporate media is.
31 January 2025
Unprompted review
Reply from Ground News
Thank you for your 5 star review, David! We're pleased to hear you're finding the ownership data and Blindspot newsfeed useful! We're also glad to hear you're finding the multiple perspectives helpful when seeing who is reporting on a certain story and who isn't. We appreciate your support!
All is great and balanced mostly
All is great and balanced mostly, but too many redundant republishing left leaning media.
1 April 2025
Unprompted review
Reply from Ground News
Hi Cesar, thanks for your positive review and I completely understand your concerns when sources re-publish the same stories as other outlets. If you have any other publishers we could add to the service to provide the coverage you're looking for, please email the team any source websites at feedback@ground.news and we're happy to add them for you.
Not yet the minimum viable product
The app is crashing frequently, or runs very slow and they continuously link to other news pages with ads or a paygate, with an even worse interface. It’s a good idea, but they need to curate their own news better and fix the app asap. It is far from a product worth to pay for.
8 April 2025
Unprompted review
Reply from Ground News
Hi Eduardo, we're sorry to hear about the negative experience. We'd like to inform you that there is a filter available so you remove all paywalled content! Just navigate to the filters and choose "hide all paywalls" – this makes for a better reading experience. We'd love to get to the bottom of why the app is crashing on your device. If you send our support team an email with your device information, we'd be happy to investigate. We're reachable at feedback@ground.news 7 days a week.
Great service
Great service, especially for getting stories you might otherwise miss. Customer service was very quick and helpful as well.
30 March 2025
Unprompted review
Reply from Ground News
Thanks very much for your 5 star review and kind words Sean, we're so pleased to hear you're enjoying the service and our team was able to help you promptly. Thanks for your support!
As Europeans we are objective
As European it’s crazy to se that it’s ether Rep or Dem side. We all work across the borders of the political parties after elections and fight for the goal off the country and Europe instead of undermining the political parties.
3 March 2025
Unprompted review
Reply from Ground News
Hi Bogdan, thanks for your positive review, we appreciate hearing your thoughts! If you have any suggestions for how we could improve the service for you, please let us know at feedback@ground.news at any time!
wouldn't refund unwanted subscription
wouldn't refund unwanted subscription
27 March 2025
Unprompted review
Reply from Ground News
Hi Rg, we're sorry to hear about your experience. We process refunds for purchases made through the website that are within the refund policy, as found here: https://ground.news/refund-policy If you have any other questions or feedback about this, please email the team at feedback@ground.news .
For the same reason I eliminated Apple…
For the same reason I eliminated Apple News. Give me (for FREE) ONE button to eliminate sports news. I don't want ANY sports news. Forever.
24 March 2025
Unprompted review
Reply from Ground News
Hi Robby, we completely understand your preference not to see sports news on Ground News. You can always use the "show me less" feature, which is available if you start a free trial. You can also contact our team at feedback@ground.news and we would be happy to set up this preference on your account.
DONT DO IT
DONT DO IT! Every article takes you to another website so you can read them regardless of ground news. Nothing is original. It is not worth the money spent and of course, no refunds.
20 March 2025
Unprompted review
Reply from Ground News
Hi Margaret, we're sorry to hear that you are disappointed in your experience. Ground News is an aggregator, so being able to access original reporting from external outlets is what Ground News was designed to do.
inappropriate twist request for payment
This turned out to be my mistake when signing up for a free trial. I was being told that GroundNews was unable to take payment from my card and I should update my card. It took 3 or 4 emails to sort. Andrea and Bethlehem were incredibly patient and persistent and always polite. A very good experience.
10 March 2025
Unprompted review
Reply from Ground News
Thanks for the kind review! We're glad to hear that Andrea and Bethlehem were able to help resolve the issue you were experiencing.
The only sensible way to get updated on news today.
Ground News came as the perfect answer to my increasing concerns about information on social media. The personal control over what I wanna see is very refreshing. It’s the main place I go to be updated now.
19 March 2025
Unprompted review
Reply from Ground News
Thanks for the 5-star review, YAS! We're happy to hear that Ground News is helping address your concerns and offering you better control over the news you read. If there's anything more we can do to improve the service, don't hesitate to let us know over at feedback@ground.news.
Great Time Saver and Interface
I originally thought I'd just give the website a try, as Im an independent so none of the "left/right" political paradigm really fits in with me or my reading anyway, but now I check their app almost every day haha! It's still nice for me to he able to get a general overview of the news quickly, and from a clean and organised location, while being able to quickly see the biases of the media outlets etc., and I also really appreciate the customisable notifications. Job well done.
5 January 2025
Unprompted review
Reply from Ground News
Thanks for the 5-star review, J.R.! We're happy to hear that Ground is saving you time and that you're particularly enjoying the notifications. If there's anything else we could do to improve your experience, don't hesitate to let us know at feedback@ground.news.
The only place to get some sense of…
The only place to get some sense of actual news.
19 February 2025
Unprompted review
Reply from Ground News
Thanks for the 5-star review Samantha, we're happy to hear that Ground News is meeting your expectations! If there's anything else we could do to improve your experience, please don't hesitate to let us know.
Extremely biased news platform
Extremely biased news platform. Tough to unsubscribe.
Don't waste your time reading this exaggerating one sided news platform
29 January 2025
Unprompted review
Reply from Ground News
Hi Ariyan, we're sorry to hear about your negative experience. Ground News provides news content from every side of the political spectrum, so you will find "biased" news on the platform. The goal of Ground News is to help readers spot where bias is coming from, how it shapes narratives, and even cover their own bias blindspots. Any time you click on a headline in the platform, you will be presented with multiple sides of a story – from the left, center, and right of the political spectrum. Most stories come neatly packaged with a "Bias Comparison" that allows you to see how each of these sides differ at a glance. We are sorry if our comparison tools did not meet your expectations, and we welcome your feedback. You can easily unsubscribe by following the instructions listed in our Help Center or by emailing our team at feedback@ground.news.
Exquisite
Exquisite. The news app the world needs now ore than ever. Brilliantly done. Highly recommended.
3 January 2025
Reply from Ground News
Hi there, thanks for the 5-star review! We're glad to hear you're enjoying Ground News. If you have any feedback for our team, don't hesitate to reach out via email at feedback@ground.news.
Ground News: The Ultimate Tool for News Transparency
Ground News is a revolutionary platform that takes news consumption to a whole new level by prioritizing transparency and media literacy. It provides a comprehensive view of how stories are covered across different news outlets, offering unique insights into bias and factuality. The Blindspot Feed is particularly impressive, revealing the stories underreported by either left-leaning or right-leaning media, making it an invaluable tool for breaking out of echo chambers. The platform's global reach ensures diverse perspectives, while its intuitive design makes navigating complex topics straightforward and engaging. By empowering users to critically assess the news they consume, Ground News stands out as an essential resource for anyone who values balanced and informed journalism.
14 January 2025
Unprompted review
Reply from Ground News
We're happy to hear that you're enjoying your Ground News experience! If there's anything we could do to improve your experience, don't hesitate to let us know via email at feedback@ground.news.
Somehow I have double charges from…
Somehow I have double charges from Ground.news. I've sent screenshots to their customer service from my bank account and have yet to get this resolved. This is very frustrating. Unless this gets resolved soon, I'm going to report them for fraud.
5 January 2025
Unprompted review
Reply from Ground News
Hi Karen, we're very sorry to hear about this experience. We have been working with you over email to try and locate this duplicate charge but we're unable to find it in our payment system and our team is diligently trying to locate it to help. If you can provide a receipt from Ground News for this charge, this will confirm the account it's connected to so we can work on processing a refund. We look forward to resolving this promptly for you.
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