GrootMade Themes & Plugins Reviews 218

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 220 reviews, reviewers had a great experience with this company. Customers are really happy with the website, finding it easy to use, well-organized, and offering a wide selection of products. Many appreciate the convenience of having numerous plugins and themes in one place, which saves time and simplifies their workflow, especially for those managing multiple websites. The products themselves are consistently described as reliable, well-built, and performing as expected, offering great value. However, some people mentioned issues related to the company's transition to a new brand, which caused temporary disruptions in service and access to previously purchased lifetime licenses. A few customers reported that their access was revoked or that the platform was not working for a period. While the majority found the customer service to be fast and responsive, a minority experienced difficulties with license reinstatement or felt that the communication regarding the transition could have been more seamless.

What people talk about most

Website

People report positive experiences with the website. Many consumers praise the new interface as modern,... See more

Product

Customers had positive experiences with product quality and reliability. Many reviewers praise the products... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's efficiency,... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the unmatchable service, fast and efficient... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the support team,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Been a customer since 2022, back when the founder was operating under a different brand. Overall the product was great — the plugins worked well and it was a solid value. Like any growing company they... See more

Company replied

Rated 4 out of 5 stars

I’ve been using GrootMade for accessing WordPress themes and plugins, and overall I’m quite satisfied. The platform is easy to use and offers a wide selection, which makes it really convenient whe... See more

Company replied

Rated 4 out of 5 stars

Been a customer since 2024 under their old brand. Their plugins are excellent and offer great value. They went through some changes but came back stronger as Grootmade. Great experience so far, and I'... See more

Company replied

Rated 4 out of 5 stars

If the service is online its besides some bugs great. The whole creation process of this platform was a bit chaotic. I wish a bit for more internal testing and not pushing every change directly on... See more

Company replied


Company details

  1. Software Company
  2. Software Vendor
  3. Web designer
  4. Website Designer

Written by the company

GrootMade Connect exists because day-to-day site operations often become more fragmented than they need to be. Instead of juggling scattered tools, separate workflows, manual installs, and repeated update checks, GrootMade Connect brings those actions closer together inside a connected interface. That means less context switching, less repetitive work, and a more practical way to handle site assets over time.


Contact info

4.0

Great

TrustScore 4 out of 5

218 reviews

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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Though I am only using a few of their…

Though I am only using a few of their plugins on my sites, I have always liked the concept of FV themes and plugins.
Access to the resources, setup and usage were straightforward, and the products are useful in my projects. Martin has been quick to respond to my individual support requests.
Over time, this has proven to be a worthwhile decision, since even during the time of transition from FV to GrootMade, the plugins have been working without interruption still to this day.
I also appreciate the concept of a lifetime license in this context (I bought it in Dec 2022)

29 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks a lot for your review!

Rated 5 out of 5 stars

Site does what's intended to do

Site does what's intended to do. Themes, plugins and almost everything you need for your web building experience at one place for an affordable price.

28 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks a lot for your review!

Rated 3 out of 5 stars

FestingerVault worth the money.

Haven't experienced with GrootMade, but FestingerVault was great. plugins and extensions for Wordpress was great to use.

29 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks a lot for your review!

Rated 5 out of 5 stars

Affordable and Effective Plugin Provider

They have been a long time and very reliable provider of WordPress plugins. I’ve been a customer for a very long time and I’ve had no issues. If you have any questions or need any support, they respond very quickly. It’s overall an amazing service!

28 April 2026
Unprompted review
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Reply from GrootMade Themes & Plugins

Thanks a lot for your review!

Rated 5 out of 5 stars

I recently became a member of…

I recently became a member of GrootMade, and I can't express how much it has positively impacted my experience. The support and resources available have been incredibly helpful, making it easy to navigate challenges and find solutions. The community is welcoming, and the experts behind GrootMade are knowledgeable and responsive. I highly recommend GrootMade to anyone looking for a reliable and supportive platform. It’s truly made a difference for me!

28 April 2026
Unprompted review
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Reply from GrootMade Themes & Plugins

Thanks a lot for your review!

Rated 1 out of 5 stars

Extorts lifetime members for reviews

They revoked the lifetime membership I paid for, and will only restore it if I write a review. Grootmade is a scam and potentially engaging in illegal activity by denying paying customers access to their service.

24 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Hi AY,

We strongly dispute the claims made in this review. We have not been able to verify the experience described here against any legitimate customer record, and we have identified evidence linking this review to a third-party competitor network. That evidence has been submitted to Trustpilot for investigation.

If you have had a genuine issue with our service, please contact us directly with your account email address, invoice reference, and the date of the issue so we can review it properly.

With kind regards,
Sephrata

Rated 1 out of 5 stars

BE AWARE - IT IS A SCAM!

I strongly advise anyone considering this company to stay far away.

They attempted to pressure me into leaving a positive review in exchange for restoring access to a license I had already paid for—something that appears to violate Trustpilot rules on incentivized reviews.

This is the exact message they sent:

“After internal discussion, we’ve decided to restore your lifetime license… as a gesture of goodwill. We would like you to leave a review on our Trustpilot page… Please let me know when it’s done, and I’ll ask our admin team to restore your license.”

That is not goodwill—that is coercion.

On top of that, they repeatedly sent invoices trying to charge me again after I had already paid. This raises serious concerns about their billing practices and overall trustworthiness.

Between the review manipulation and repeated billing attempts, I would strongly recommend avoiding this company entirely.

27 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Ah, another AI written review. Your review is reported.

Rated 5 out of 5 stars

Great service with lots of items

Great service with lots of items updated constantly. Options to have updates automatically and WordPress dashboard integration. 5 Star.

1 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks a lot for your review.

Rated 5 out of 5 stars

It's become my favorite!

For me, this plugin is the absolute best for my websites! It lets me build websites like a true pro! Thanks so much!

1 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks, much appreciated!

Rated 5 out of 5 stars

Great Themes and Excellent Support

I’ve been using GrootMade themes and plugins for some time now, and I’m genuinely happy with my experience. The products are reliable, well-built, and perform exactly as described. On the few occasions I needed support, the team was responsive, friendly, and professional. Overall, GrootMade has provided a smooth and positive experience, and I would confidently recommend their themes and plugins to others.

28 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Hi,

Thanks a lot for your review!

Rated 5 out of 5 stars

Great value for money

Great value for money! GrootMade Themes & Plugins offers a huge selection of themes and plugins at an affordable price. Easy to use and very convenient.

28 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Hi,

Thanks a lot for your review!

Rated 5 out of 5 stars

I’ve been a customer since around 2023

I’ve been a customer since around 2023, back when they were operating under their previous brand. The plugins have always been useful, well-made, and good value for the price. Although the company has gone through some changes, it’s good to see them continuing as Grootmade.

I also appreciate the team for helping me resolve a recent issue with my account. The support was helpful.

20 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Hi,

Thanks a lot for your review!

Rated 5 out of 5 stars

Grootmade is my go-to resource as a developer

I’ve been using Grootmade for my WordPress development work and it’s been a really useful resource.

When I’m building sites for clients, I’m often testing different plugins, themes, or tools to see what’s going to be the best fit. Grootmade makes that process much easier because I can find a lot of what I need in one place, try things out, and keep the project moving without spending ages searching around.

One thing I’ve also really appreciated is the support. Any time I’ve had a question or needed a hand, they’ve been quick to respond and easy to deal with. That’s a big thing for me, especially when I’m working on client sites and need things sorted properly.

Overall, Grootmade has saved me time and made my WordPress workflow easier. I’m really happy with it and would happily recommend it to other WordPress developers.

28 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Hi,

Thanks a lot for your review!

Rated 1 out of 5 stars

Never a FestingerVault member — double charged and Lifetime license removed

I purchased a GrootMade Lifetime license on March 27/28, 2026, which was supposed to be a one-time payment.

I want to clarify that I was never a FestingerVault member. My purchase and experience were directly with GrootMade.

After buying the Lifetime license, I was charged again for USD 199 on 7th of April without my authorization. I contacted GrootMade several times and asked for proper clarification and refund details, but I did not receive clear information nor did the money arrive.

Because of this, I opened a chargeback with my bank. I received my money back through the chargeback process.

After that, my GrootMade access was removed / reset, meaning I no longer had access to the Lifetime product I had originally purchased. Because of this, I opened another chargeback with my bank. I received my money back again through the chargeback process.

I have proof of everything, including the original purchase, the duplicate charge, email communication, the chargeback process, and the removal of my access.

I also reported the matter to Stripe, to the Dutch ACM / Authority for Consumers & Markets, and to the FIOD through their online fraud reporting form. In addition, I contacted the Dutch police by email regarding the situation.

Based on my experience, I cannot recommend GrootMade.

In my view, this situation raises serious concerns under Dutch consumer protection rules regarding unfair commercial practices and misleading online sales. I paid for a one-time Lifetime license, was charged again, and later lost access to the originally purchased product. I have retained full evidence and am prepared to provide it to Trustpilot, my bank, Stripe, ACM, FIOD, the Dutch police, and any competent legal authority if required.

UPDATE: After I reached out to them, my domain was subsequently banned/blocked by their system, which now prevents me from contacting them or receiving any response from their side. I also have proof/documentation confirming this.

28 March 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Hello Andreas, please reach out by email to hello@grootmade.com and we will arrange it. Based on your name here, we were unable to identify your registered account.

Rated 5 out of 5 stars

Great Service

7 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Hi,

Thanks a lot for your review!

Rated 5 out of 5 stars

Reliable and useful service

I have been using GrootMade Themes & Plugins for a while and my experience has been positive. The products work as expected, and whenever I needed help, the support team responded in a helpful and professional way. Overall, I am satisfied with the service and would recommend it based on my own experience.

1 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Hi,

Thanks a lot for your review!

Rated 4 out of 5 stars

Good for testing WordPress plugins before buying

I’ve been using GrootMade on the free plan for a few months, mainly to try out WordPress plugins before deciding whether to buy licenses directly. I use it on fewer than 10 sites, all on staging environments.

Setup was straightforward and easy to understand. Browsing and installing plugins works smoothly, and the overall workflow is simple without unnecessary steps. I haven’t used the updater, AI tools, or VirusTotal features yet, but for basic testing purposes, the platform does what it promises.

The value is clearly there. Being able to test plugins without upfront cost saves a lot compared to buying licenses individually, especially when you’re just experimenting or learning.

I haven’t contacted support, so I can’t comment on that. One downside is that some plugins I was looking for are not available, but that’s expected with any library like this.

Overall, it’s a solid option for hobbyists or anyone who wants to explore plugins safely before committing to purchases. I’d recommend it, especially for testing and staging use.

27 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Hi,

Thanks a lot for your review!

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