So much better than a brush!! I have a yellow lab and I didn’t realise how much they moult as much as they do. My furniture, carpets, even tiled floors are covered in a layer of fur. Having visitors... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
GROOMI LIMITED (EST. 2017) IS A FAMILY RUN BUSINESS BASED IN CAMBRIDGESHIRE, UNITED KINGDOM. We are a family run business of animal lovers who know the difference that having a clean coat makes to a pet’s happiness. Owner Charlotte has had animals her whole life and now she has children, understands more than ever the importance of keeping animal hair around the home to a minimum. After getting a bit fed up with some other grooming tools out there: some too harsh on the skin, some falling apart in our hands, we eventually had enough and said, “That’s annoying, we should probably make a better one.” Which we’re rather proud of doing! Groomi is designed to remove dead hair, dirt and dandruff in an effective yet gentle way. With our unique shallow, wide toothed comb the hair is removed without dragging, breaking or tugging at the coat ensuring the animal has a pleasant experience! We’re here to help keep your pets – and home – stay fresh and clean from stray fur.
Contact info
Unit 2 Riverview Farm, CB24 5NT, Over, Cambridgeshire, United Kingdom
- 01954 488008
- sales@groomi.co.uk
- groomi.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super happy with my new pink Groi
Super happy with my new pink Groomi. It works so well with the dogs hardly noticing.
The service was 5* too. It came the next day beautifully packaged.
The fact that the owner bothered to reach out to say thank you for my purchase made it a pleasure to do business with them.
Couldn't recommend the product and company enough.
Good purchase
Ordering very easy arrived in a couple of days.The teeth on the comb are Smaller than i expected so it's too harsh for my frenchie. Excellent for my large mastiff gets so much out of his coat and he enjoys every minute of his grooming.
Omg this is awesome
Omg this is awesome. I have a labrador and his coat is so beautiful after just one brush! It took so much hair off he looks lovely.

Reply from Groomi Limited
Shame the owner and customer service…
Shame the owner and customer service isn't as good as the product! Still massively over priced for what it is
Does what it says on the tin.
Does what it says on the tin.
Great grooming comb for our 2 dogs who are malting like fury. This comb gets most of it out before it ends up on the floor or furnishings.
Excellent communications
Excellent communications, kept up to date with everything. The groomi pet brush is perfect.
Bought years ago still amazed
I got mine I think a few years ago now and I have to leave this review as it is SO GOOD. I have a greyhound, the hair, dead skin, dust etc that it gets out amazes me every time. She loves it too! I've told all my other greyhound owning friends about it and when I send them videos of the amount of stuff I get out they are shocked. Many have now bought their own.
There's so many items that aren't good out there so I wanted to leave this review after so long so you know this is definitely a good buy 😊
Awful Customer Service
Awful Customer Service, only half of my order turned up and still waiting for the products they supposedly have posted again.
No order received
I placed an order, only for the delivery company to leave it out side by my bin. Which some 1 has taken.
Contacted groomi numerous times, only by email as they say they can't call out.
And groomi have stated I've received a replacement but this is a lie. I've not received no replacement I wasn't even advised a replacement is being sent.
I wouldn't use them again or recommend using. Customer service is next to none
Great product
Very good product
Products are very good quality l got the trimming comb for my dog gets all the lose hair out and gives a trim as well the only problem is with delivery took quite long
tons of pointless emails
Groom Comb is excellent
Groom Comb is excellent, also brought shampoo and conditioner love it left he’s fur so soft
Easy to order and delivered quickly
Easy to order and delivered quickly. Not used the shampoo yet but it smells yummy
Works on non -shedding dogs too - furbulous news!!
Holy moly - it's absolutely amazing, as my little rescue Ollie will happily savage my fingers as he hates being brushed, and having just used the Groomi, only the odd savage instead!! Plus he doesn't actually shed as he's a maltichon, but he is very prone to matting and this has worked an absolute treat on him! Honestly, you should update the website about this including working on non-shedding dogs, as I just soo wish I'd heard about it sooner!!
Great service from this company
Great service from this company. Ordered the Groomi for my Rottie. She doesn’t like being brushed or combed but doesn’t mind the Groomi at all. Wish I’d known about it before.
Thank you
Absolutely amazing
The shampoos smell amazing and clean really well.
Also the groomi tool works wonders on my doggies, so thank you!
Very efficient service from Groomi
Very efficient service from Groomi, which arrived perfectly packaged and on time. My lab cross doesn't particularly like a groom, isn't fussy on any comb we've used before, but she likes this and lies down so we can work down her fluffy coat, neck to tail. Her coat is soft and silky after use. Would highly recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







