GrogTag Reviews 2,890

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like custom coasters and labels meet or exceed expectations. Many appreciate the ease of use of the website and design tools, making the ordering process straightforward and enjoyable. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving quicker than anticipated. However, some customers experienced issues with shipping, particularly when paying for expedited delivery, finding that their orders still took longer than expected. A few people also mentioned a change in label material, preferring the previous thicker, single-sheet labels over the current thinner ones, which they found more difficult to apply without wrinkles.

What people talk about most

Product

People report positive experiences with product quality and design. Customers are very pleased with the... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the quick turnaround from... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and navigation of the... See more

Order

Reviewers mention positive feedback about order. Customers praise the quick turnaround from order to... See more

Based on these reviews

Rated 5 out of 5 stars

Used my own design. Good instructions for dimensions, resolution, file type to upload. Good price. Shipped 3 days after order. Arrived 5 days later (selected cheapest shipping option). V... See more

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Rated 5 out of 5 stars

ordered 55 custom coasters for a birthday party and they turned out beautifully. was concerned about a delivery window so i chose 1-2d usps and the package arrived 1 week later. impressed. will order... See more

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Rated 5 out of 5 stars

These guys were great, super easy UI on the website, super easy to pay, I designed from a template on the site, easy to navigate and change, easy to design myself, and the order arrived quicker tha... See more

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Rated 5 out of 5 stars

Todd at GrogTag was very helpful in helping us refine the design of our label and evaluating our graphics to make sure they were of an appropriate resolution. Our order was processed in a timely... See more

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Rated 5 out of 5 stars

I've been using GrogTag for 6 years, doing everything from designing my own label to using their various templates. I've consistently been pleased with the work results I've gotten each year. I loo... See more

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Rated 5 out of 5 stars

Great products, fast delivery and fair prices. The on line editor takes a few minutes to get us to, but after mastering it , producing beer products are a lot of fun. Now my family and friends expect... See more

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Rated 5 out of 5 stars

This was a small initial trial with your most basic label. Initial reviews are good. While ordering, it was difficult to see exactly what the final label would look like on the bottle. A 3-D rota... See more

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Rated 5 out of 5 stars

I am updating this review to 5 stars. A neighbor finally brought my package to me but in the meantime, Grogtag folks reprinted the labels and we’re going to ship at no charge. Thank you Grogtag fo... See more

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Rated 5 out of 5 stars

The product is fantastic, high quality, ease of use, and with quick delivery. Love it! The editor is somewhat difficult to use and doesn't show me a clean view of exactly what I'm going to get. A l... See more

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Rated 5 out of 5 stars

It was a little expensive but the product was better than expected! I Will definitely use again. These aren't your typical paper coasters, they will actually last for years if someone steals them. I'm... See more

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Rated 5 out of 5 stars

The labels add the perfect finishing detail to my bottled beer. I’ve brewed for holidays, family reunions, graduations and weddings, every time the polished look of the labels brought compliments. T... See more

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Rated 5 out of 5 stars

Easy to use templates available online make it pretty nice to create and purchase. The labels themselves are good quality. Pretty easy to remove for homebrewers that recycle bottles. Arrived a litt... See more

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Rated 5 out of 5 stars

Todd was so helpful and friendly! I got all my questions answered quickly, the website is super easy to use, the labels look amazing and got to me so quickly. I couldn't be happier with my experience... See more

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Rated 5 out of 5 stars

High quality images, quick turn around from order to delivery, & I’ve learned how to scale width vs height to fill the whole print area.

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Rated 5 out of 5 stars

Website is easy to navigate, I was able to designed the exact drink coaster I wanted. Customer service was excellent, the order shipped quickly and the end product is what I had hoped.

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Rated 5 out of 5 stars

Fair price, fast delivery, got exactly what I expected to receive. This was the only site I found that let me tweak the image centering precisely. One improvement, I would have appreciated seeing a... See more

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Rated 5 out of 5 stars

It's easy to upload your art and create labels (and coasters) on the website. Ordering is easy too. There are many choices for shipping. Production is prompt and the labels (and coasters) are high... See more

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Rated 5 out of 5 stars

I've been using this company for several years and have always received great customer service. They respond promptly via email with helpful and effective support. They produce excellent labels, and I... See more

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Rated 5 out of 5 stars

Creating and uploading designs is a breeze, with fast turnaround times. The stickers are high-quality and simple to apply. Easily the top choice for custom beer labels!

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Rated 5 out of 5 stars

Everything was done in a timely manner. The quality of the labels was great. I had a very happy customer. Looking forward to doing more business in the near future.

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Rated 5 out of 5 stars

Custom-printed labels, turned around and delivered within 24 hours upon our expedited request...what more can you ask for? GrogTag is outstanding!

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Rated 5 out of 5 stars

Top notch printing! Everything came out crisp and perfect, would definitely recommend for all types of labels, and coasters. The tiled coasters are perfect!

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Rated 1 out of 5 stars

I received an email saying my order has shipped. That was on 12/8. It's 12/14, still no labels.

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Rated 5 out of 5 stars

Easy to personalize the label design, and showed up in days. I’ll be doing designs for each of my regular beers and have the metals signs made to decorate my home bar.

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Rated 5 out of 5 stars

Grogtag's customer service was extremely responsive and helpful, they helped me out immensely and got my order to me so fast that it made my head spin! The quality of the labels is exactly what I expe... See more

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Rated 5 out of 5 stars

Easy ordering process, reliable shipping. I am not really happy with the shiny labels, they used to be more of a matt finish. Bottle labels are rarely glossy.

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Rated 5 out of 5 stars

Easy to create, price is a little high, but labels look good on my homemade wine bottles. Packaging is very good, and the labels delivered in perfect condition.

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Rated 5 out of 5 stars

Quick and easy upload and even editing that upload was easy. I was impressed with the quality and the price was very affordable! I will be using GrogTag for next years labels as well.

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Rated 5 out of 5 stars

labels were exactly as designed. Came in great time. I wish shipping wasn't so expensive, but then that's the USPS

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Rated 5 out of 5 stars

The tool to make coasters, while a little rough on the edges, creates great end products. This is my fourth experience with their services and I will be coming back again.

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Rated 5 out of 5 stars

I always design my own wine labels and it is easy to upload them. Order was completed promptly and labels look great in wine. Labels go in easy and pull off easy if you want to recycle bottles.

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Rated 5 out of 5 stars

The labels arrived fast! The quality of the label is excellent and sticks to the beer bottles very well. The online labels that can be edited is easy to do.

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Rated 5 out of 5 stars

Update 7/7/25: After a week I tried to wipe off the washable markers but they left a ghost. I now read that the Crayola washable crayons are the best for these labels. I found a couple in my drawe... See more

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Rated 5 out of 5 stars

Great tools to compose your label. Lots of choices for label size and lots of shipping options. Labels are high quality.

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Rated 5 out of 5 stars

Great quality of printing, crisp images from my custom logo. Fast delivery as well!

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Rated 5 out of 5 stars

Exactly what I needed for the finishing touches on my special batch of beer. Came out exactly how I'd imagined. Thanks!

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Rated 5 out of 5 stars

Awesome experience start to finish. Great online software to help design the final product and good value. Professional results!

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Rated 5 out of 5 stars

Love the online creation tool. Fast delivery. The labels get compliments every time.

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Rated 5 out of 5 stars

GrogTag is our go-to for labeling!! Prices are good and the labels always process & ship quickly. Great quality too!

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Rated 5 out of 5 stars

Making the label is easy, and there are lots of ideas on the site. The labels were delivered in a timely manner.

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Rated 5 out of 5 stars

The vinyl labels were printed quickly and were absolutely perfect! The quality is excellent - I’d absolutely order again.

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Rated 5 out of 5 stars

I had some custom labels made and they are perfect. They are exactly what I wanted. I had the label in less than 2 weeks. It was simple to use. I’m very happy with GrogTag. I’ll be using them in the f... See more

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Rated 5 out of 5 stars

The bottle hangers--I think that is what they are called, look great. I like these since I can reuse them for multiple batches of home brew.

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Rated 5 out of 5 stars

So easy to create perfect labels for perfect labels and extremely fast delivery here to the UK

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Rated 1 out of 5 stars

The labels are illegible. It is surprising they would print the labels and send them to customers in this condition to be honest. Very concerning. Would avoid at all cost...

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Rated 5 out of 5 stars

Great quality and amazing service. I will definitely use them again in the future!

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Rated 5 out of 5 stars

Very quick turn around and the printing was crisp with great color definition.

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Rated 5 out of 5 stars

Great product & Fast delivery. Recommend to everyone who wants no hassle product.

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Rated 3 out of 5 stars

The print on the vinyl label was as expected- good quality. I was disappointed with the label material. Previous vinyl labels from Grog Tag were thick, one label to a sheet and laid on the bottle gre... See more

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Rated 5 out of 5 stars

Fabulous product, fast service, quick delivery, flexible application! Perfectly professional labeling in my hands in less than 72 hours.

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Rated 3 out of 5 stars

Paid extra for 3 day shipping, it's not supposed arrive for over a week. He/she did give a shipping refund for the issue, though. I appreciate their concern and problem solving. I wasn't expecting a r... See more

Company replied


Company details

  1. Custom Label Printer
  2. Commercial Printer
  3. Digital Printer

Information provided by various external sources

Customizable, re-usable labels for beer and wine bottles. Finish off your home bar with a personalized coaster, tin tacker, or tap handle. GrogTags are great for weddings, parties - any time!


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Quick and easy upload and edit

Quick and easy upload and even editing that upload was easy. I was impressed with the quality and the price was very affordable! I will be using GrogTag for next years labels as well.

27 January 2026
GrogTag logo

Reply from GrogTag

Thanks for the review!

Rated 5 out of 5 stars

I always design my own wine labels and…

I always design my own wine labels and it is easy to upload them. Order was completed promptly and labels look great in wine. Labels go in easy and pull off easy if you want to recycle bottles.

19 January 2026
GrogTag logo

Reply from GrogTag

Thanks for the review, Mark!

Rated 5 out of 5 stars

Small Initial Trial

This was a small initial trial with your most basic label. Initial reviews are good.

While ordering, it was difficult to see exactly what the final label would look like on the bottle. A 3-D rotatable simulation would be an awesome added feature.

9 January 2026
GrogTag logo

Reply from GrogTag

Hi Stan - thanks for the feedback. We do have a 3D rendering tool. When you are in the template editor you can click the RED 3D box in the top right. Cheers!

Rated 5 out of 5 stars

When I had ordered some beer labels for…

When I had ordered some beer labels for my christmas beer, I had put down next day air shipment despite the potential for a 5 day order procurement time. These labels showed up in 2 days, before Christmas and gave me time to label my annual beer. First time using this company, but it won't be my last. Thank you.

23 December 2025
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Reply from GrogTag

Thanks for the kind review, Alex. We are always happy to try and rush orders for special occasions. Just email support@grogtag.com for help! Cheers!

Rated 5 out of 5 stars

Amazeballs, from design to actual labeling process. Exceeded expectations.

These guys were great, super easy UI on the website, super easy to pay, I designed from a template on the site, easy to navigate and change, easy to design myself, and the order arrived quicker than expected, CA to MA, something like 4 days, a week before christmas!
Labels turned out amazing, super easy to use, really sticky, BUT also super easy to peel off. Hard to describe, because they go on like they're not going anywhere, but they do actually just peel off easily.
Definitely using them again. GREAT VALUE
A+++

16 December 2025
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Reply from GrogTag

What's a great review, Darryl. Thank you for giving us a shot!

Rated 5 out of 5 stars

I've been using GrogTag for 6 years

I've been using GrogTag for 6 years, doing everything from designing my own label to using their various templates.

I've consistently been pleased with the work results I've gotten each year. I look forward to supporting them in the future, whenever I make gifts for the holiday season.

11 December 2025
GrogTag logo

Reply from GrogTag

Thank you for the kind word and review, Bryan!

Rated 5 out of 5 stars

Awesome experience start to finish

Awesome experience start to finish. Great online software to help design the final product and good value. Professional results!

18 December 2025
GrogTag logo

Reply from GrogTag

Thanks for the review, Tom!

Rated 5 out of 5 stars

Missing package

I am updating this review to 5 stars. A neighbor finally brought my package to me but in the meantime, Grogtag folks reprinted the labels and we’re going to ship at no charge. Thank you Grogtag for the outstanding customer service. I highly recommend Grogtag for your label needs.

My package claims to have been delivered on the 12th but was not in my mailbox. I realize this is probably a USPS problem. Nevertheless, I do not have the product I paid for.

8 December 2025
GrogTag logo

Reply from GrogTag

Hi Mike - Yes, this is a USPS issue and thanks for giving us a chance to resolve this for you. We will work with you directly to get this resolved.

12/16 Update: Mike - I've sent you a couple emails trying to resolve your missing package. Please respond back or email support@grogtag.com. Thank you

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