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Grmontrewatches Reviews 1

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TrustScore 3 out of 5

3.2

Watch Store
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Company details

  1. Watch Store
  2. Jewelry Store
  3. Watch Manufacturer

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

No customer service

I ordered a watch and received a faulty unit, so I contacted the seller to know how to proceed for an exchange.
The seller asked me to shoot a video demonstrating the issue with the product.
I shot a video, sent it to the seller, then waited for their response.
One week later, I sent them a reminder, asking them to keep me informed.
Ten more days later, I still have no response from them.

It looks like they have no intention of resolving the problem.

5 January 2024
Unprompted review

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